I created name servers at stargate and everything was working fine. But now need to change the IP address of the name servers to a new one.

I tried to just change the ip address under the name server tab under the domain programmersolutions.com but that did not change the name server ip address.

I tried the host tab to delete the old name sever and add a new one but it will not allow a delete of the name server.

I cannot add the name server with the correct ip address since it already exists.

Any ideas while i wait for a response from email support. Phones say go to web.

when u changed it in the control panel at "programmersolutions.com" it most probably did work, however it will take 24hours for the information to be live and updated on the internet?

ryza

i changed it over a week ago in the domain and all accounts pointing to the name server? Whois shows all all accounts pointing to the new ip address.

But when I go to www.nsiregistry.com to look at ns1/ns2, the old ip address is still there?

if you read their faq it will state that nameserver changes can't be done through the control panel. you have to submit a ticket to them to have it done.

expect about a week for them to answer but they will change it.

I missed that in the FAQ!

I will get the prioritycolo name server ip's from Myles later tonight and just change it to that on the other web sites so i won't delay that process any long.

thanks for the fast comments

Stargate has updated my name servers tonight!!!! Thats a little better than waiting a week!

Perhaps its a sign of better times at Stargate!

Originally posted by markcw
Stargate has updated my name servers tonight!!!! Thats a little better than waiting a week!

Perhaps its a sign of better times at Stargate!

Were working on it! ;)

Tom

Originally posted by markcw
Stargate has updated my name servers tonight!!!! Thats a little better than waiting a week!

Perhaps its a sign of better times at Stargate!

No.... just lucky :)

Not even 14 days ago it took a week for me to do the same thing.

rastoma,

Sorry to hear that because in less than 24 hours my name servers have been updated and I see it at http://www.nsiregistry.com/!

Thanks to Stargate for FAST service!

Stargate.com - Tom,

This was fantastic and fast work on my name servers. Keep up this kind of service.

The last 6 months was pretty rocky with any support and billing issues. It looks like you have moved beyond those problems!

Yes, and connections to their website are much faster now. New datapipe it seems :D