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View Full Version : WHMCS HELP!!!!


semoweb
11-30-2009, 07:01 PM
Hi i hired Payton Designs to integrate our site with WHMCS he did it and created the path as www.semoweb.com/clients I requested him to change it to www.semoweb.com/billing as that is what we previously used and i figured thats what is allready known to our current client's... so he went ahead and changed it and yay it worked but then i tryed to install a back up of the database which is named billing.sql but ever since i did that i get this error Down for Maintenance
An upgrade is currently in progress... Please come back soon...
Here's the link... www.semoweb.com/billing


Any ideas? :-/

MikeTrike
11-30-2009, 07:02 PM
If you were just changing the directory, why reload the database?

semoweb
11-30-2009, 07:07 PM
If you were just changing the directory, why reload the database?

Because it was a complete reinstallation of whmcs and the integration was new and i had deleted it all because he was going to redo it and once he was completed i would reupload the back up of the db.

semoweb
11-30-2009, 07:08 PM
I cant even acess www.semoweb.com/billing/admin still the same message.... i think i might have to reinstall whmcs and just upload the backup of the integration...

cpoalmighty
11-30-2009, 08:12 PM
Since its your database that you are reloading...there would be conflicting factors. It would come like if I tried to install my WHMCS database in your configuration on your service. You would need to contact WHMCS admins directly or you can try to dig up in the code using an online file browser of your server. Look in the configuration.php and see if you can obtain the path that file is using. Hope that helps the situation.

GORF
11-30-2009, 08:33 PM
In PHPMyAdmin, open tblconfiguration.
Edit SystemURL and SystemSSLURL as needed.

Ensure your configuration.php has the correct paths.

You will also have to re-issue your license to reflect the new location.
If you pay WHMSC directly, you can log in there and re-issue.
If it supplied by your host, you need to contact them to re-issue.

:)

PogiWeb
11-30-2009, 08:39 PM
In PHPMyAdmin, open tblconfiguration.
Edit SystemURL and SystemSSLURL as needed.

Also ensure your configuration.php has the correct paths.

:)

Yes, its better to upload a previous configuration.php file due to the fact that it includes a unique salt key for your passwords.

semoweb
11-30-2009, 08:52 PM
Well i just tried about everything i think its the new updates with WHMCS i guess ill have to re enter clients and packages manually :-/

cpoalmighty
11-30-2009, 09:06 PM
wouldnt that affect your accounting records???

semoweb
12-01-2009, 01:04 AM
wouldnt that affect your accounting records???

Well i have the backup of the sql and contacted LicensePal which is where i lease WHMCS from and they figured it out... Saved me lot's of time ;-)

PAH - Tim
12-01-2009, 03:31 AM
Well i have the backup of the sql and contacted LicensePal which is where i lease WHMCS from and they figured it out... Saved me lot's of time ;-)

Did they tell you what caused the issue?

cpoalmighty
12-01-2009, 06:47 AM
Im glad everything worked out :)