we are currently using deasoft master reseller plugin but not happy with support. Now we thinking for other solution and came to know about whmphp can anyone share reviews about them specially support and does software work smooth or that also has lots of bugs like deasoft? Thanks

Hi,

I used WHMPHP for a short while. Never required support so I cant give feedback on the support but the plugin worked fine for me and never had a reason to contact support.

whmphp is really good, I highly recommend them. like supportivhost said, I've never had to use support either.

I have a small amount of experience with WHMPHP and have not had any issues. My only gripe is that there is very little (or no) documentation out there on it so you're kind of flying by the seat of your pants with performing the functions that aren't self explanatory.

Dave

I just came to know that only 1 guy company and he is indian? what you think secure to deal with an indian company as well as one man show?

It's not a one man show. The owner is yes one person but he owns a REGISTERED COMPANY and he has STAFFs in his company. His company is sunshellhosting.

WHMPHP is very good! I'm using it and support from the developers are superb!

Hello,
I have never ran WHMPHP on any of my servers, however I had to assist a client who uses it with account migrations, it was a NIGHTMARE. I found it confusing to say the least. I personally use ZamFoo. I find it to be one of the best solutions for Master Reseller Hosting.

Hello,
I have never ran WHMPHP on any of my servers, however I had to assist a client who uses it with account migrations, it was a NIGHTMARE. I found it confusing to say the least. I personally use ZamFoo. I find it to be one of the best solutions for Master Reseller Hosting.


Maybe you just DON'T know how to use it that's why you find it nightmare.

I did 5 server migrations already - for my own servers and client's server and the migration is easy! Do you know that there is a tool in whmphp that will automatically change the ip of a server to the new server ip? Since you are NOT using it, you don't know how it works.

And the developer is always ready to assist. You just have to shoot an email to the developer if you don't know how to do it. I am using WHMPHP for all my servers, and my clients servers and whmphp is the best master reseller script Ive seen. I tried zamfoo (demo veresion) but I find it confusing to say the least.

Maybe you just DON'T know how to use it that's why you find it nightmare.

I did 5 server migrations already - for my own servers and client's server and the migration is easy! Do you know that there is a tool in whmphp that will automatically change the ip of a server to the new server ip? Since you are NOT using it, you don't know how it works.

Hello,I think I should better explain my statement. The customer, who is a "Master Reseller" was leaving his former host and coming to my hosting system. I assisted with the migrations. I personally found WHMPHP to be very convoluted. The customer also expressed their firm dislike for WHMPHP.

From a customer standpoint, he was very pleased on the differences between WHMPHP and ZamFoo. He also reports that his customers are also pleased.

I also perfer the Auto-Grant feature of ZamFoo as it is much easier to set up then WHMPHP.

On a Side Note : I do have a customer on a Dedicated Server who chooses to use WHMPHP, so I do provide him support on it. Because of his needs, I had to learn how to use the product. I happen to possess an extensive knowledge of Master Reseller and Alpha Reseller Scripts as I have built my business around it.

Well the problem is with your zamfoo and not whmphp. All scripts has its own unique way of how it is programmed. Zamfoo, which you are currently using, should provide easy import from whmphp, don't put the blame to whmphp for what zamfoo cannot provide.

All my dedicated server clients so far preferred whmphp over zamfoo as zamfoo was very unstable. I think it has become stable now, but you cant blame other people if they still have doubts with zamfoo. Unlike WHMPHP, when it first came out, it is already stable and has the lesser bugs compared to all other master reseller scripts (zamfoo included)

Well the problem is with your zamfoo and not whmphp. All scripts has its own unique way of how it is programmed. Zamfoo, which you are currently using, should provide easy import from whmphp, don't put the blame to whmphp for what zamfoo cannot provide.

All my dedicated server clients so far preferred whmphp over zamfoo as zamfoo was very unstable. I think it has become stable now, but you cant blame other people if they still have doubts with zamfoo. Unlike WHMPHP, when it first came out, it is already stable and has the lesser bugs compared to all other master reseller scripts (zamfoo included)
Actually,ZamFoo has a tool called "Migr@tor" that allows the import of accounts. It works perfectly with WHMPHP. My beef was using it to bring over all of the backup files.

ZamFoo also contains a "Convert from Deasoft" script that imports all existing accounts into the ZamFoo folder structure. This is a good thing for the OP Since he already uses Deasoft

Actually,
ZamFoo has a tool called "Migr@tor" that allows the import of accounts. It works perfectly with WHMPHP. My beef was using it to bring over all of the backup files.


Looks like their migrator is not efficient at all if you did still experience a hard time importing whmphp over to your hosting which is zamfoo

Looks like their migrator is not efficient at all if you did still experience a hard time importing whmphp over to your hosting which is zamfoo
Hello,
The Migr@tor script was the only part of the migration that went well, there were no problems with it at all.

Here was the problem. The host had close to 300 accounts that needed to be transfered. I believe the problem may have been some custom work done by the old host but cannot confirm.

I have a small amount of experience with WHMPHP and have not had any issues. My only gripe is that there is very little (or no) documentation out there on it so you're kind of flying by the seat of your pants with performing the functions that aren't self explanatory.

Dave

Hi
Yes, I agree. There is little documentation about WHMPHP because almost all functions of WHMPHP is self explanatory .

We spent most of the time developing the software and providing top level support for whmphp customers which includes free installation , free migration from other control panels etc.

You may also notice that the WHMPHP order system is not a readymade one available in market. We made it our own which itself took too much time for integrating all features such as coupon codes, order system, license verification system and live chat.




However, we are now spending time to make our own FAQ/Documentation system HERE (http://www.whmphp.com/wiki.category.php) This is not completed yet. We are still working on it.



I just came to know that only 1 guy company and he is indian? what you think secure to deal with an indian company as well as one man show?


No. This is not a one man company.

Deasoft is a one man company which is also a registered company in Australia.
Zamfoo is also a one man show and I don't think he has a registered company under his name

Now, We are not a one man company. We, SunShell Technologies, are a registered firm under India Government. We have an office here and staffs too. Our main aim is to provide hosting service through www.sunshellhosting.com You can see our office address there.

However, the software WHMPHP was made by one man, Vivek, the owner of this company and whmphp is a copyrighted software unlike the other software in its category

I can't say more about ourselves as it will be just self promotion. You can signup for the 10 days trial plan and submit a couple of support tickets to check our software and service.


If you have any questions, you can contact us anytime :)

Hello,

I hope everyone is having a great night or day, depending on your time zone.

I just wanted to jump into the conversation and address a few things.

we are currently using deasoft master reseller plugin but not happy with support. Now we thinking for other solution and came to know about whmphp can anyone share reviews about them specially support and does software work smooth or that also has lots of bugs like deasoft? Thanks

Hello,

WHMPHP is a great product, however the software has it's up's and downs. If you are ok with leaving the TCP incoming MySQL port open, then i would say give WHMPHP a try.

I would however suggest Zamfoo for a variety of reasons.

Zamfoo allows the option to offer Master and Alpha Master Reseller accounts. Now you may not want to offer Alpha Master Reseller accounts, however the option is there if you ever needed it. So if you had a client who just did not feel ready to make the move to a VPS or a Dedicated server, you could give them this opportunity.

I have experience with both products, all and all, Both products are great.

Best Regards,


I just came to know that only 1 guy company and he is indian? what you think secure to deal with an indian company as well as one man show?

Hello,

I do not think comparing products by the individuals location is the right method. If we were to compare by this method, then all of the scripts would equal out.

Example:

1. WHMPHP has 1 developer and based in India.
2. ZAMFOO 1 developer and based in USA.
3. WHMreseller 1 developer based in Australia.

Best Regards,


It's not a one man show. The owner is yes one person but he owns a REGISTERED COMPANY and he has STAFFs in his company. His company is sunshellhosting.

WHMPHP is very good! I'm using it and support from the developers are superb!

Hello,

I think this really depends on what you call a one man show. I would consider them all a one man shows, considering they all have one developer and they are the same individuals that support the product.

Honestly I see no reason why you would need more then one developer to support any of these products. So for thoughs people making others think that a one man show is a bad thing, I would say that you are incorrect.

Best Regards,

Not use it but heard some good things about WHMPHP that its more stable and it has complete WHMCS integration too.

Hello,

I think this really depends on what you call a one man show. I would consider them all a one man shows, considering they all have one developer and they are the same individuals that support the product.

Honestly I see no reason why you would need more then one developer to support any of these products. So for thoughs people making others think that a one man show is a bad thing, I would say that you are incorrect.

Best Regards,

I think you misinterpret the post. I dont see anything from the quote you mentioned saying something that one man show is a bad thing. Please do not put words in others mouth.

I think what makes one man show looks like a bad thing is because of what happened to WHMReseller. The support is terrible from what I have read in several thread here. In fact support is actually second to none as what most have been saying about WHMReseller, and you can search it from here yourself. Because of that, people got scared that if a script is a one man show, support can be very bad.

I don't consider something a one man show if there are many people supporting the script.

I think you misinterpret the post. I dont see anything from the quote you mentioned saying something that one man show is a bad thing. Please do not put words in others mouth.

I think what makes one man show looks like a bad thing is because of what happened to WHMReseller. The support is terrible from what I have read in several thread here. In fact support is actually second to none as what most have been saying about WHMReseller, and you can search it from here yourself. Because of that, people got scared that if a script is a one man show, support can be very bad.

I don't consider something a one man show if there are many people supporting the script.

Hello,

I did not misunderstand any points.

I think that if you really read my response clearly, you will see that my last comment was not directed towards him. The only reason my response was even made in that last qoute, is because it was the last response in that post.

Please read the response again for clarification.

Best Regards,

Hmmm.. I would to add this that one can not judge the software counting the number of developers. For example, WHMCS is a great product and number one in the market. And there is only one developer, Matt, for WHMCS. Although they have some Support staff, but the developer is a one man. This actually depends on the ability of the developer. I'd say this is good because the source codes will be protected if it is handled by one person. ( As of now, I am not sure this information is accurate about whmcs, as I heard some rumor that Matt appointed another person as the developer )



Hello,
Hello,

WHMPHP is a great product, however the software has it's up's and downs. If you are ok with leaving the TCP incoming MySQL port open, then i would say give WHMPHP a try.



There is no need to open TCP imcoming mysql port for WHMPHP if you have only one server.

And if you have more than one server, there is no need to open the port if you avoid using the WHM plugin ( optional ).

The WHM plugin is an addon which won't affect the ability and performance of WHMPHP.

The main feature of WHMPHP is that , it needs only one installation on any of your server, say if you have 200 servers, then you don't need to install whmphp on each server. Just one installation is enough. You can add 199 server IPs to this one installation

Zamfoo and WHMreseller both needs to be installed on every server. And each server should have its own license.
So say the price is $1 per month and if you have 200 server, then you should pay $200 per month for the software license.

:)

We are using whmphp from a long time in our production servers without any issue.
Previously we were using Zamfoo but due to security issues like zamfoo was sending your root password to zamfoo database on each cron run we stopped using it.

Zamfoo and WHMreseller both needs to be installed on every server. And each server should have its own license.
So say the price is $1 per month and if you have 200 server, then you should pay $200 per month for the software license.

:)

But aren't you charging for extra servers licenses too? I saw this from your web site:

WHMPHP Extra Server License : $5 /m

But aren't you charging for extra servers licenses too? I saw this from your web site:

Yes, but the addon server price is lower than the main server price and if you have a lot of servers , this makes big difference :)