I've just noticed Stargate (http://www.stargateinc.com/) 's new face!

How does everyone like it?

Hmm, I wonder if business hasn't been going well for them. They've slashed down their domain prices to $7.95, even lower than NameCheap (http://www.stargateinc.com/) 's $8.88 and GoDaddy (http://www.godaddy.com) 's $8.95.

Honestly, I still wouldn't switch after my bad experience with them... :rolleyes: But I always keep my eyes open for good reviews here at WHT.

Jessica

hmm.. i dont know much about them but i seem to remember some bad publicity on here... new site looks "average".

Our inventory needs to be cleaned out and we need your help! That's right! We're cleaning out the closet and we're offering big savings and free delivery on every domain we have in storage.
I wonder what they mean by that?
I would be a bit worried that they would do what they did last time, rake in a whole lot of new customers and then bump their prices back up to 13.95 or something like that.

Site looks sort of "old hat", but maybe it's just me. I remember reading something about them too that caused me to seek elsewhere for a registrar.

Certainly liked the previous site better.
The new one seems cheap and tacky to me.

Originally posted by SoftWareRevue
Certainly liked the previous site better.
The new one seems cheap and tacky to me.

I must agree. :unhappy:

I've never had a problem with StarGateInc in the past year or so I've been with them. I just registered a few more domains and everything seemed to go through fine. They have a nice, comprehensive control panel for the domains. I'm not sure about the hosting though as I've used other providers for that. Btw, the $7.95 is for 2+ domains registered simultaneously otherwise, I believe the price for a single domain is somewhere around $13.95. Seems like my renewal pricing is somewhere inbetween at around $9.95.

I have a domain with them, they are not bad. But I really prefer Godaddy. :)

Originally posted by Jessicam
Honestly, I still wouldn't switch after my bad experience with them... :rolleyes:

Makes 2 of us. And we used to resell their domains.

Originally posted by Alex042
Btw, the $7.95 is for 2+ domains registered simultaneously otherwise, I believe the price for a single domain is somewhere around $13.95. Seems like my renewal pricing is somewhere inbetween at around $9.95.

It could be. I remember they used to have something like that before, but it was clearly stated that you had to purchase two or more domains. With the new design, I can't find anywhere that you have to purchase 2 or more to get the $7.95 price. If you are correct, then they need to state the rules clearly.

From their main page:
Register your domain for only $7.95 per year. Our inventory needs to be cleaned out and we need your help! That's right! We're cleaning out the closet and we're offering big savings and free delivery on every domain we have in storage. Register as many domains as your heart desires today because everything must go!

I hope the Stargate guy who posts here can clear this up. :)

Jessica

Registrations are indeed $7.95 per year, per domain. No minimum of 2 required. Stargate has a very nice back-end, comparable to enom's. They have improved the uploading of the WHOIS database by a factor of 10 :D

Jessicam,

Looks like timechange beat me to it. :)

Tom

Originally posted by Stargate.com
Jessicam,

Looks like timechange beat me to it. :)

Tom

Do you guys have a demo or screenie of the panel?

Haha! Take a look at their info scroller at the left. Seems to be stuck, eh? :stickout:

Originally posted by Stargate.com
Jessicam,

Looks like timechange beat me to it. :)

Tom

Thanks the clarification TimeChange and Tom. :)

Tom:

Does renewal still cost $9.95 USD per year? That's what it says in the account control panel.

Do you know if not charging $3.95/year for DomainLock is being considered? eNom doesn't charge for that, nor does GoDaddy.

Jessica

OK I won't answer this time, Tom will now have all the pleasure :D

Originally posted by Jessicam


Thanks the clarification TimeChange and Tom. :)

Tom:

Does renewal still cost $9.95 USD per year? That's what it says in the account control panel.

Do you know if not charging $3.95/year for DomainLock is being considered? eNom doesn't charge for that, nor does GoDaddy.

Jessica

Jessicam,

Yes, renewals are at 9.95. Eliminating the charge for locking a domain name has not been discussed. I'll bring it up in a staff meeting next week.

Regards,

Tom

Thanks for the info, Tom.

One of Stargate's hosting plans...

INTRO STARTER PRO PREMIER
Control Panel
:eek: 1 MB space
1GB traffic
2 mail-boxes

Much more...

More info

$3.49

I hope that's a typo. 1MB space with 1GB traffic?.. lol

Why is it an error? How much do you REALLY expect from a $3.49 /mo plan? :rolleyes:

They may be doing it for marketing purposes.

"Hosting Plans starting at $3.49"

timechange - For $41.88/year, I'd expect more. :rolleyes:

Originally posted by Jessicam
They may be doing it for marketing purposes.

"Hosting Plans starting at $3.49"

timechange - For $41.88/year, I'd expect more. :rolleyes:

You need to have been around in the era of $500 per year for that kind of plan :D

There are a few other hosts that offer much more for that kind of money. I'm not talking about those hosts who promise the earth and the moon for a few bucks a year, of course. In addition, 1MB/1GB BW just sounds more like a marketing plug than anything else to me. Maybe it IS a typo... I don't know.

Examples:

Enhanced Host: 100MB/3GB under $30/yr (Very reliable host, great customer service)
OKIHost: 50MB/1GB for $47.40/yr (I haven't personally had any experience with this host but I've seen him post here)
Myacen: 100MB/3GB $49.95/yr (Friends tell me they find them reliable as well)

My experience with Stargate's hosting was terrible. Poor customer support and it took many weeks, and emails to finally get a refund. Hopefully they will improve/have improved their service.

Originally posted by Jessicam
There are a few other hosts that offer much more for that kind of money. I'm not talking about those hosts who promise the earth and the moon for a few bucks a year, of course. In addition, 1MB/1GB BW just sounds more like a marketing plug than anything else to me. Maybe it IS a typo... I don't know.

Examples:

Enhanced Host: 100MB/3GB under $30/yr (Very reliable host, great customer service)
OKIHost: 50MB/1GB for $47.40/yr (I haven't personally had any experience with this host but I've seen him post here)
Myacen: 100MB/3GB $49.95/yr (Friends tell me they find them reliable as well)

My experience with Stargate's hosting was terrible. Poor customer support and it took many weeks, and emails to finally get a refund. Hopefully they will improve/have improved their service.

Of course it's marketing - Stargate is primarily a Registrar.

About your past experience with them, there are always two sides to the coin. Perhaps it would help if you posted a link in your profile; being anonymous adds little to your credibility.

There is no need to attack me personally, timechange. Whether or not I include more information about myself in my profile, it's my choice. Profiles don't add credibility all the time. We all know how easy it is to lie on the internet and pose as someone you're not. Many times behavior itself adds more to your credibility than anything else online.

I'm just going to keep this thread on topic. Having said this, if you would like to continue our discussion, feel free to PM me.

Jessica

No I disagree, simply because in every positive thread about Stargate you add a little tidbit about your "bad experience" with them. Seriously, it would help identifying yourself instead of hiding behind a monicker.

Before you retort that I am supporting Stargate, please search for and read my thread about "Stargate needing to pull their act together" in which I clearly state the facts that ticked me off with Stargate at some point. The only difference, is that I sign my posts with my name and thus being responsible for my actions.

Postscript: I did not attack you personally, I simply stated that posting anonymously does not offer any credibility to your claims.

This is the last time I reply to you, timechange, about this out of topic discussion. Again, I invite you to PM me if you like to continue further. I'd like to keep this thread on topic.

The first paragraph you wrote is unsupported. There has been many times when I haven't posted anything good or bad about Stargate when it was being discussed. That can be easily proven by doing a search. In addition, there was a time when my posts were nothing by positive about this registrar.

I've seen your post: "Stargate needing to pull their act together". That's the only post where you weren't happy with the registrar. Don't forget to mention that at the end of that thread you "reinstate my long-standing appreciation of Stargate.com as a reliable Registrar". All the other posts you're always a supporter. That's fine.

You and I have had this discussion before:

http://www.webhostingtalk.com/showthread.php?s=&threadid=58901

Again it was you who started to personally point your finger at me. I'm not about to continue to support your behavior. Everyone has the right to post their opinions about a company. That's why we're all here. If you think I am breaking the rules, report me to the moderators. Otherwise, don't use your posting rights to attack me, for that is what you are doing.

If you have no other argument but to charge me with "you're not credible", then let me tell you three things:

1) Tom from Stargate knows me as we've emailed before and he has access to my records. He is the one who fixed my hosting problem. I'm not anonymous to Stargate.
2) Other people from this board know about me. These are old WHT users and well known web host owners.
3) I believe I have shown to be a responsible member. Anyone can search my posts.

I'd like to take this opportunity to apologize to other WHT members and Stargate for this out-out-topic discussion.

Finally, I ask you, timechange, to move our discussion away from this thread. Please consider that we should and need to stay on topic.

Jessica

I will grant you the request to stay on-topic.

For that matter, I would like to say that Stargate.com is in the top 3 Registrars, in my book. The other two are: 000domains.com for lightning fast support, and enom.com for their extensive domain management. I've used Stargate since long before it became mainstream and currently have roughly 480 domains with them. That gives me the right to 'slap' Stargate when they are not good, and praise them when they are great.

On the other hand, jessicam, your current experience of Stargate.com is non-existant.

just my 2c :

i sell hosting + they sell domains = good:)
i sell hosting + they sell domains and hosting = bad:rolleyes:

but they may be good solution for a "non-host" customers :)

So, can I transfer some domains to Stargate and add a few years of registration at $7.95/year to each, and then immediately transfer them back to another registrar that has a decent control interface and decent support?

You can do that, but then have to wait 60 days before transferring to a new Registrar. Other than that, Stargat's interface is excellent and their support is getting there :D

transfer them back to another registrar that has a decent control interface and decent support?

Personally, I thought they have a really nice control interface and evidentially it's good enough that I've never had to use their customer support.

Originally posted by timechange
You can do that, but then have to wait 60 days before transferring to a new Registrar. Other than that, Stargat's interface is excellent and their support is getting there :D

Actually, the 60 day wait is only on new registrations. After the initial 60 days domains can be transferred at any time.

Actually, the 60 day wait is only on new registrations. After the initial 60 days domains can be transferred at any time.


You guys don't require a domain to stay with you for an alotted time after its been transferred to you? It's only on new reg's?

I stand corrected :D

Originally posted by bok



You guys don't require a domain to stay with you for an alotted time after its been transferred to you? It's only on new reg's?

We do not require a domain name to stay for a specific amount of time. Only on new reg's, as ICANN and Verisign require.

i have 1 domain with them....a purchase and transfer of ownership. if i recall correctly, on their old site i could not use msie6 with my current security settings..and had to always use opera to get in.

not a problem now.

I like the new site, you have to stand out in this industry.

Good job stargate

Originally posted by emergency
i have 1 domain with them....a purchase and transfer of ownership. if i recall correctly, on their old site i could not use msie6 with my current security settings..and had to always use opera to get in.

not a problem now.

I currently have two domains with them. I must say that browsing the account control panel is much quicker than before. :) Although I've noticed that after you log out from your account panel, and you click any other navigation link your browser stays in the secure server https:// thus slowing you down a bit. One must click the Home link to go back to regular browsing http://, or simply remove the s from https:// manually.

Jessica

Originally posted by Alex042

Personally, I thought they have a really nice control interface and evidentially it's good enough that I've never had to use their customer support.

Same here.

I like the new design as well and it's certainly faster than the older version.

:)