<<WARNING: Read *entire* thread before purchasing>>

Great looking templates!

yep, we are planning on using your templates for a new service we will be offering shortly :)

is it ok to use some of the small screenshots of the templates for a page im putting together?

Matt..

To tell the truth, i have been thinking about using templator also, haha there work is VERY good.

Also this may help you a bit mate...

Am I allowed to arrange diminished images of your templates on my website?

Yes, you are. You may place low resolution thumbnails of our templates for advertising, if you wish to resell our templates on commission basis.

Yes.. I agree.

They have great templates there. :)

<edit>
situation was rectified in an effective manner.........so there was no need for my previous post to exist any longer

</edit>

Hey 21inchguns,

I just started at templator, But i will try and get you your template right away.

You can e-mail me at taylor[@]atwebhost.com your personal info so i can get it to you right away. Haven't seemed to have this problem with anyone else yet.

Thanks for all the kind words guys, Looking forward to working with you in the near future =)

Originally posted by 21inchguns
Hi there,
Is there any chance I am going to receive the templates I paid for.

Uh..oh..:confused: :bawling:

We are having the same prob Taylor. We orderd some too a while ago and we haven't received them either after many email exchanges....we didn't want to go here either but we are in a time bind for these.

Please help as soon as possible

great prices & templates but there could be 10000 people using the same template, thats the only thing that would put me off.

They do say they only sell them 3 times i think, not sure...

They better had keep to there promise about only selling it so many times or ill be a tad annoyed

To everyone who hasn't received their templates: Please E-mail me and i will try to get it all cleared up for you asap!

To everyone else, as said in my post.. soon we will be allowing for you to buy exclusive rights for the template, meaning that it won't be resold anymore. You would be the one with full ownership rights to it.

Anymore questions or interest please let me know.

Taylor,
You have been emailed........And I am still waiting.........

If there is problems emailing me the templates, then please establish a link where I can download them.

Thanks, I hope to receive something soon........

21inchguns,

Thanks for the e-mail.

I will be working on getting yall your templates right away. Sorry about any inconveniences that have occured.

I have questions about buying template.I have sent email to you.

Just letting you all know,
I have now received the templates, and I am happy with the product......
These guys are genuine.......There was just a problem with time, but I believe they are now streamilining this process.......So I would recommend them if you are after templates.......

cheers

Originally posted by 21inchguns
Just letting you all know,
I have now received the templates, and I am happy with the product......
These guys are genuine.......There was just a problem with time, but I believe they are now streamilining this process.......So I would recommend them if you are after templates.......

cheers

Thank you for the kind words, glad you are happy and all is set straight =)

Im waiting for you guys to send me the uk address to send my check! :) - This is not a complaint, you guys rock :)

Thomas I will try and get on that, let me know how you would like me to get ahold of you.

Thanks!

We got our templates....very happy here as well. Thanks guys!

Originally posted by Zoosushi
We got our templates....very happy here as well. Thanks guys!

Great to hear =)

Nice... great time clearing it all up. Looks like these guys are for real... Very professional.. I don't think anyone need have any concern for these mishaps

-Faraaz

taylor is a nice and professional guy, i think he deserves the credit for expediting the process and getting you the templates.

very wow on your templates..vry nice..very inspiring....

I am curious when the templates are sold is the psd file included?

veyr good work and glad to see this mishap handeled so well

Originally posted by rusko
taylor is a nice and professional guy, i think he deserves the credit for expediting the process and getting you the templates.

rusko, thank you very much for the kind words :)

mrlarter, thank you for the compliments on the templates. Yes the psd's will be included in the file you are sent when you purchase a template.

Thanks again,

my friend ordered your template but still cannot receive it.can you check it?

Just here to report the truth

Anyone that is thinking about ordering from templator.net

The facts are:

1.Yes the templates look good

2.You are told you will get the templates in 24 hours, why I don't know since you are paying with a CC through 2checkout.

3.It takes longer than 24 hours and a few dozen emails and you still will not get the files.

Very strange..now a days you can order a hosting account and be setup within minutes but you can't receive a few template files.

There are other honest developers on this board to do business with and I would recommend them over templator.net

Just ordered mine and emailed Taylor - let's see what happens!

Originally posted by grandad
Just ordered mine and emailed Taylor - let's see what happens!

Nothing yet - obviously this is going to take a while :(

Guys, I'm really trying to get you your templates. I am terribly sorry for any inconveniences, thank you so much for your continued patience.

Regards,

Taylor

Still no show - why is this delay necessary on a ready-made product that just needs a zip file to be emailed or downloaded? You've had proof of the payment now why not deliver the goods? - If you can't deliver then please refund my payment!
This is not the way to deal with customers.

comment retracted

grandad,

You are right, this shouldn't be an issue whatsoever.

Yet the owner recently had a fallout with one of his designers, and is getting stuck with converting each of the templates over into html himself.

I know this is no excuse, and i am not really trying to portrait that as one. I am just trying to let you know what the reason for a holdup is.

I understand you're not all that happy, and i wish there was something more i could do for you. I will continue working on contacting the owner, speeding up the process and trying to get everyone their templates right away.

I again am sorry for the inconveniences, and i thank you for your continued patience.

Regards,

Taylor

Originally posted by Taylor

Yet the owner recently had a fallout with one of his designers, and is getting stuck with converting each of the templates over into html himself

If that is the case then clearly he/you did not have the templates to sell and you should not have offered them for sale on this forum until they were available. :mad:

This sounds like quite a problem

grandad,

I personally did not know that the html wasn't ready. And it isn't that it isn't ready on all of the templates, some just need to be tweaked, fixed up etc. But you are correct, and i don't know what else to say other than sorry for the inconveniences.

Originally posted by Taylor
grandad, i don't know what else to say other than sorry for the inconveniences.


Try this - "as we can't supply a refund is on its way"!

Originally posted by grandad



Try this - "as we can't supply a refund is on its way"!

:) was thinking pretty close to the same idea :P

Ok for the rest of you who are not getting anywhere here.

I find this strang that Taylor tells us that there is a "falling out with the designer" and that things just needed to be "tweaked"

I received this from the so called other person today:

hi,
our webserver is temporary unavaible
after it goes live (in about 2-3 hours) i'll mail you download link

Valera Vlasyuk
Conkurent Ltd
http://CGI-Network.net
http://www.templator.net

This was today at 3:13pm est and it is now10:10pm est

So at 9:03 I sent this:

Well now it has been six hours since you said you would send the link and well over 24 hours since I ordered the templates.
Just issue a refund cause I don't care to wait any longer.

Regards,
Another "Unsatisfied" customer of yours

Now lets see what happens???

IWH,

I am doing everything i can, except when i have no control over billing, no control over getting you the templates, and no control over making him get up and get you the templates. There is only so much i can do. If you think i am bsing you this whole time, so be it. But I hope that i haven't come across trying to pull your leg, as i know you are upset, i understand you being upset, and I honestly am trying to do what i can to get this all in order and everyone there templates.

If you really wanna talk with me one on one, i won't be able to do much.. but you can yell at me till your fingers start to bleed from typing in all CAPS! :) IM me on AIM: AtWebTaylor ..

Otherwise i would suggest submitting all refund and complaints to the owner cause i can't do much of anything about it, and i am sorry.

buh bye

Taylor,

I don't want to yell at you or anyone else for that matter, I'm not that type of person.

I just want a refund. The way I see it is that I went to the site, ordered a template, I was told I would receive it in 24 hours and then I was told that I would receive it in 2-3 hours because of a server outage.
then came here to check if anyone else had any news, only to find out that there was another story floating around about a designer and converting html.

I don't want to hear any more lies, stories, BS or etc..... The only thing I want to hear is "refund has been issued" and be done with it as I'm sure everyone else does too.

If I do not hear that then so be it. I will just call my credit card company in the morning and issue a charge back it's that simple.

Have a nice day! :D

IWH,

I'm sorry if i came across all pissy, its just tough when i take a ton of heat from a bunch of people and i can't do anything to fix it. I have sent on to the owner to get all refunds taken care of.. hopefully he will be e-mailing you soon.

Sorry again,

Taylor

Taylor,

If I were you I would cease all ties with this guy as it will end up ruining your reputation.
Actually you should have ended it the last time there were problems with people receiving the templates.

I would really hate to be in your spot, because now you have to deal with us and this other guy, but you did make the post and
you are the one that is going to be taking the heat from everyone. So just keep your cool and prove to us that you are an upstanding person by getting us our templates or a refund.

Have a nice day! :D

Originally posted by IWH
...then I was told that I would receive it in 2-3 hours because of a server outage.

Same here - that was like 10 hours ago... guys this is a rip off do not order these templates.

Originally posted by IWH
Taylor,

If I were you I would cease all ties with this guy as it will end up ruining your reputation.
Actually you should have ended it the last time there were problems with people receiving the templates.

I would really hate to be in your spot, because now you have to deal with us and this other guy, but you did make the post and
you are the one that is going to be taking the heat from everyone. So just keep your cool and prove to us that you are an upstanding person by getting us our templates or a refund.

Have a nice day! :D

Hey hey =)

Totally understandable that everyone has been pissed, and I am going to be taking your advice on this one. Anyways, I will continue to do everything i can to get you your refund. You think you could message me your e-mail addresses, or AIM sn's or anything to the likes so that i can contact you when i hear any bit of an update.

Thanks

Nothing received despite promises - obviously a scam/incompetent - be warned.

Hey grandad and the others that are having the same trouble.

All you need to do is call 2checkout.com and have them issue the refund. There number is 877-294-0273 and enter option 11.
You will need to have your order number or credit card number handy.

I had my refund issued and I also put in a complaint about them and I would suggest that you do the same.

Problem solved, lesson learned, Move on

Originally posted by IWH
Hey grandad and the others that are having the same trouble.

All you need to do is call 2checkout.com and have them issue the refund. There number is 877-294-0273 and enter option 11.
You will need to have your order number or credit card number handy.

I had my refund issued and I also put in a complaint about them and I would suggest that you do the same.

Problem solved, lesson learned, Move on

Hi IWH - unfortunately I'm in the UK and can only deal via 2Checkout.com website - no response to several requests via their email and website to date! They seem to be as unresponsive as templator.net!
We'll wait and see but will probably have to do a chargeback through my bank on Monday.
Thanks, anyway.

Sorry to jump in here, is it me or are they still taking orders when these others are not filled yet? :eek:

Looks like the orders are heading through paypal now.

Yepp, it sure looks like they are routing through PayPal now.

I guess we did a good job of shutting them down through 2checkout.

I feel sorry for anyone that purchases through paypal cause it will be harder to get a refund from them. All you can do is call your credit card company and issue a chargeback.

Has everyone else received their refunds from 2checkout yet?
If not I would give them a call

This individual is associated with @webhost, correct?

I do work at @webhost Synthetic. I don't exactly get what you are trying to get to with that comment. It isn't like i am personally trying to rip these people off.. read the whole topic you will see that there were previous problems and i worked hard to get them resolved for them and did. This time around, it seems as though i can't get anything through to the owner whatsoever.. and i am taking the fall for it with this post.

However make it clear, i do not own templator at all. He talked with me on icq one day and wanted me to help him sell his templates, so i said ok and made a post.. thats about my only association with templator which has now stopped.. you can contact me individually for any questions.

AIM: AtWebTaylor
E-mail: taylor@atwebhost.com

In the future you must more carefully scrutinize those who you become involved with. You feel you are "taking the fall" unreasonably. Actually, I think people have been more understanding with you than probably deserved. You are the one who posted the offers here. Although you were probably mislead as was everyone else, you put your own credibility on the line. Furthermore, because guilt by association is real, you may have tainted your relationships with atwebhost as well as boxadmin. If your role is as a salesman, then you must protect your own credibility because the single most important factor in your long term success will be your customer relationships. This may be a lesson learned hard, but it should be a valuable lesson.

Originally posted by Incognito
In the future you must more carefully scrutinize those who you become involved with. You feel you are "taking the fall" unreasonably. Actually, I think people have been more understanding with you than probably deserved. You are the one who posted the offers here. Although you were probably mislead as was everyone else, you put your own credibility on the line. Furthermore, because guilt by association is real, you may have tainted your relationships with atwebhost as well as boxadmin. If your role is as a salesman, then you must protect your own credibility because the single most important factor in your long term success will be your customer relationships. This may be a lesson learned hard, but it should be a valuable lesson.

Incognito,

It has been a lesson learned, and I do understand that i am going to be taking heat from this. But what i am more trying to come across saying is that, I can't get them there refunds or templates personally. I really do wish i could, and have honestly been trying to, yet it just doesn't work out that way or this wouldn't be half the problem it is. I can give contact info to the owner if you contact me personally.. and i will continue to try and do everything within my power to get him to comply to everyones needs.

Your post was well said incognito, i do understand their issues, and yes i am quite surprised i haven't had any nasty e-mails, phone calls, or IM's yet.

I know an apology for not delivering does nothing at this point, so i'll save myself the scrutiny of even posting it.. Yet I will apologize if i have tainted the vision of the other companies i am associated with, as I hope others can see what is happening, what i have said and not feel that the services provided by the other companies are anything to the likes of what is going on here.

Again contact info:

taylor[@]atwebhost.com
AIM: AtWebTaylor
ICQ: 114241591

Taylor - from your original post:-

For a limited time if you buy one of our many quality templates, you get a 2nd FREE! There over 150 top notch templates for sale here at www.templator.net/index1.php . We will also be having an option for you to buy exclusive rights to the templates coming very soon!

Originally posted by Taylor
He talked with me on icq one day and wanted me to help him sell his templates, so i said ok and made a post.. thats about my only association with templator which has now stopped..

It would have been nice to know that the arrangement was that loose and naive before I put in my order. Maybe if someone I don't know talks me into selling something over the 'phone I'll make you my first point of contact!!! :mad:

Originally posted by grandad
Taylor - from your original post:-

For a limited time if you buy one of our many quality templates, you get a 2nd FREE! There over 150 top notch templates for sale here at www.templator.net/index1.php . We will also be having an option for you to buy exclusive rights to the templates coming very soon!



It would have been nice to know that the arrangement was that loose and naive before I put in my order. Maybe if someone I don't know talks me into selling something over the 'phone I'll make you my first point of contact!!! :mad:


/me Takes the shot.

Yet how am i suppose to put it. To be honest with you, hell yes i wanted to sell these things. He gave me good incentive and some nice tempting payout for making the sales. Anything i had heard about the company, seen from what they offered was upto par, and i had actually bought a template from them myself (2)previously which went very smoothly. I did do some research, and talked with others.. i can see how that came across as that though grandad.

So I thought nothing of associating myself with them as they offered a nicely designed product at a great price, to be honest wtih you i thought they would sell np. The first few sales i made turned out fine.. then i started getting contacted by people getting theirs a little slow. Np, got that resolved and got the owner to get them their templates quick. They were happy, thanked me for doing so and complimented the company, templates and services received.

Then all of a sudden the 2nd wave of orders came in, and it seems as if the owner has nearly taken off leaving all of you in the dust. I honestly don't know what else to say.. it's understandable that you are all pissed.. i'd be raising hell thats for sure. And it is understandable that i am taking the heat as i am the one who made the post.. I'm not trying quite so much to dissown taking the fall for it... i just want it to be known that there isn't that much more i can do. And I am not one that is out to try to cheat you or scam you from anything.

I guess there isn't much more for me to say, I'll stop rambling, wasting your time and take on any further questions or comments as they come.

Seems like this isn't the first time:-

http://www.webhostingtalk.com/showthread.php?s=&threadid=77642&highlight=templator

Update:

He also has a site www.cgi-network.net selling templates and more - beware!

Im holding off buying anything from this company, untill the above is sorted. Lucky i forgot to mail the check!

You really need to take those actions so more unsuspecting people will not place orders.

Yes a good idea - this post should keep coming back as a warning about this scam artist.

By doing a whois I found that the website is hosted at B2NETSOLUTIONS.COM.

So I called up Adam over there and told them about what was going on, he said that he would close them down and investigate.
So I hope maybe that we have maybe put an end to this for a little while.

Take a look http://www.templator.net they are down

Originally posted by IWH
By doing a whois I found that the website is hosted at B2NETSOLUTIONS.COM.

So I called up Adam over there and told them about what was going on, he said that he would close them down and investigate.
So I hope maybe that we have maybe put an end to this for a little while.

Take a look http://www.templator.net they are down

Well done IWH - he also uses cgi-network.net and offers the templates from there.

Grandad,

He does offer them from that site but only through a link to templator.net which is now closed down.(unless I missed somthing)

At least he can not scam anyone else for a little while

Yes, I forgot that - well done again.

UPDATE:

Just finally had confirmation from 2Checkout re cancellation of credit card debit to templator.net - however his site is back up again!

Grandad,

Ok I just spoke with Adam Again, (Nice guys by the way)
He has removed the site now so at least the fraud wont come through templator anymore. But you can bet that templator wont stop here, he will just come up with another domain selling the same templates, uh I mean showing the same templates cause selling would mean actually sending them to the customer.

Have a nice day!

:agree:

I sent payment yesterday, got my templates today.

Templator is back! :)