Placed an order yesterday for a thanksgiving sale dedicated server. Am I supposed to receive a setup email within 24 hours? I have received nothing - no order confirmation, or if the server was even available (it said there were still 2 when I ordered it).

How long do I have to wait for this sort of stuff?

Have you written to them and asked?

Yeah. I sent an email this afternoon, no reply yet.

If you ordered yesterday, your server will be completed no later than this evening.

We have been timely for all these sale orders this time around.

Sean R.
BurstNET
System Administration

Great :). One question: yesterday, the page said "9GB SCSI drive" for the $49 Celeron. Today, it says "20GB IDE". I ordered one of those - which drive do I get? If I can pick, I'd pick the IDE.

Sean,

I think it would be good for the next sale to include more 20GB IDE drives, because they costs less than the 9GB SCSIs (but I guess you get more in upgrade costs for the SCSIs, so either way...). I got a 20GB IDE, and may eventually upgrade another 20GB, but the SCSI prices scare me away from machines with SCSIs.

(Wait... just checked the site, a lot of 9GB SCSIs have been replaced with 40 & 60GB IDEs... :) )


Will you ever implement one time memory upgrade fees? The last server I got only came with 128MB RAM, now all the sale servers come with at least 256MB RAM. Monthly memory fees aren't too appealing to me.

- Matt

Would anyone recommend Nocster? Good connectivity/uptime ... many problems, etc?

Originally posted by DarktidesNET
Would anyone recommend Nocster? . . . . . . Absolutely, and without reservation. We've been real happy with the level of service and support. I still don't know how they do it at that price. But, it can't be beat. I highly recommend them for an affordable managed server.

Good to hear. I might sign up for a server today, waiting for a reply to my email though (pre-sales). I do hope their support is far better than their AIM support.

Hmm...still haven't received my setup email yet. I'm going to email them again. It's definately past 24 hours already.

Now I'm starting to wonder if the order even went through. :(. Am I supposed to receive any order confirmation email after I order? The only thing that happened was that it redirected me to a Thank You page.

We didn't get any confirmation emails either, just the server access details. Oh, and yes, I recommend nocster. :)

Just got an email from them saying they're getting more hardware - they ran out. :( So much for the 24hrs setup guarantee. :rolleyes:

Hey Jason,

U could have known this:

http://www.webhostingtalk.com/showthread.php?s=&threadid=84036

Seems my other post about the same problem I was havin has been deleted!

:mad:

I am palning for a AMD Athlon™ XP 1600 1.4Ghz which now comes with a 60GB IDE HDD. My only one concern is the backup. If for any reason the HDD crash:mad:

What is the best backup option?

<< Just got an email from them saying they're getting more hardware - they ran out. >>

We have not run out of hardware.
We have a ton of hardware in stock.
We have been up to date/time on all orders for this special, except the custom order/os ones that we tell people may take longer.

I don't know who you are, so I cannot check on your specific server...but most likely the welcome/access email didn't reach you.
Email me your info to sean@burst.net and I'll research it for you.

Sean R.
BurstNET
System Administration

Mail sent. :)

Best inexpensive backup option - get a second hard drive.

- Matt

Originally posted by DarktidesNET
Would anyone recommend Nocster? Good connectivity/uptime ... many problems, etc?


They are very good!

According to them, my server is still being set up :(. Oh well, hopefully it's ready by tomorrow. I need it badly :rolleyes:.

<deleted>

YAY! :)

It's set up ;). Took a little long, but so far it's great :).
Thanks Sean!

my box was set up within 24 hours. thanks. so far Nocster has been good for me.