These are not my comments..... I was going through a website and I found this. Do you think it is fair to bash any company like this.

"We advise that you DO NOT use the Ensim Control Panel. It has caused our customer's major problems. In our opinion the software is defective and they will not provide customers the help they need to get it working. As always our customers are free to use any software package that they wish, however if you choose to use Ensim you do so at your own risk. If you are looking to spend money for a control panel please use Plesk, it seems to work every time without problem.
Contact us at sales@iicinternet.com or 888-524-7336 If you have any questions."

:D

I don't find anything wrong with someone expressing their opinion and stating that they are.
It seems that they are simply giving their opinion.

We advise that you DO NOT use the Ensim Control Panel. It has caused our customer's major problems.

I think what REALLY caused their "customer's major problems" was their inabilty to properly manage a server. We have been using Ensim for a long time and our customer base has few issues. Nothing more then what we experienced with Cobalt or Plesk.

Too many times, people who shouldn't even be opening a host are able to thanks to control panels. But the minute something breaks, and their real skill level is revealed, they would rather blame it on the CP maker.

While this is that persons opinion and it is fine, I think the real issue isn't Ensim, but them.

jolly

Heh
A lot of people have problems with ensim according to this board.
If you want to avoid problems just DO NOT use it ;)

I totally agree, people seem to quickly forget that control panels are supposed to help admins minimize the time and effort it takes to complete random tasks that one would normally have to manually do AND begin to think that its meant to replace the admin.

Thats the problem with many things in the technology field now a days, everyone is programming a solution to help in given fields, but the solution often helps people that know nothing about the fields get their foot in the door and grow. The problem this creates is we now have two main types of people in these industries:

1.) The solution providors
2.)The solution users

It seems the amount of people that have the knowledge to do common tasks are quickly being replaced in companies by solutions. Solutions break and customers suffer. . it sucks IMHO, i would much rather have a linux admin. then ensim/cpanel/ or plesk anyday, but the truth is the solutions are so much cheaper.

A nice balance and the way ITS SUPPOSED to work IMHO is less linux admins to cut cost using the solutions to allow the fewer admins to do the tasks it would take for a larger work force, BUT instead we have a bunch of people trying to replace linux admins with CP's which is just scary if you ask me.. some guy working part-time at mcdonalds that dropped out of school in the 8th grade could be my dedicated hosting providor,, scary!

In my personal experience control panels are only as good at admin. a server as the admin. using them, because bottom line their is NO complete all in one solution on the market that i know of.. and if it is its probably not something you would see offered for 60 a month or 400 server, but more of a 60k a facility:)

With regards to that ive had problems with whm/cpanel,
would someone give me a control panel that no one has had problems with?

cobalt
cpanel
ensim
plesk
sphera
webmin
webftp
hsphere

Hell for that matter can someone give me and OS that a control panel can run on you wont have problems with..

Linux
FreeBSD
Windows

You cant even use a Linux Red Hat 7.2 box with nothing but command lines and always have a guarantee'd outcome.

And lets not forget that anytime you throw 3rd party software and various hardware configs. and different RPM's in the mix.. OMG you can forget ever having a solid solution IMHO.

Your best bet, better have someone that can do it without the control panel onboard, otherwise you will most definately always have problems..

agree with goodW, they are not good and should NOT be used. already been burned by them - the product doesn't work well.

I have no problem with ENSIM...

Okay, this is what im saying.. ..

Could it possibley be a bad descision to use them?
Maybe, but first lets look at it this way...

Is their a control panel software that you could have used that the problems you had with ensim could not have arrived under the same circumstances? Most likely not.

When the problem came up how did you react and attempt to deal with the situation yourself?

And after trying to solve the situation yourself and you looked toward ensim for help..... where you currently up to date in your support package and if so how did they react?

Based on how they reacted, would any other company be able to react differently with their systems?

Not starting an argument.. but i really would like a detailed response.. why, cause i was looking into ensim and if they are bad i will stay away, BUT surely you cant expect people to take:

"they are bad, dont use them"
or
"their great, use them"

to heart so easily when it comes to solutions for end customers in a competetive market such as webhosting. For all i know you could be a plesk reseller;)

In my opinion their statement is more a reflection of their own abilities than the quality of Ensim.

It has caused our customer's major problems. Translation-Our lack of knowledge of Ensim has caused our customers major problems.

Note that Ensim is not my preferred panel. However, I do have servers with it and it has not caused my customers major problems. In fact, it hasn't caused them any problems within the past year.

I would love to know the rest of the story behind this. Certainly, they are entitled to their own opinion. However, my opinion, which I am equally entitled to, is that their posting of that statement and the way in which they worded it is quite unprofessional.

Exactly,

I would like to see.....

Ensim is not a wise choice because:
_____________________and___________________ and one time____________________ and you can contact some of our valued customers and partners that experienced this at_____________________. Reports on this can be found at ____________. Etc.. not my server went boom and i wost business cause of ensim:(

ALSO, what i dont like about it is this:

"If you are looking to spend money for a control panel please use Plesk, it seems to work every time without problem.
Contact us at sales@iicinternet.com or 888-524-7336 If you have any questions."

This sounds just too much like a sales pitch rather than a valid complaint about ensim software... DONT USE ENSIM , email us and we will talk you into a software we resale and offer! Thats what i gather out of the statement.

Could be valid reason, but the reasons are missing from the statement.

You know what is funny. No one has the guts to post what their problems are. Why? Because it will reveal the real underlying issue. They don't know anything about the OS it rides on top of.

goodW and CaseSensitiv. Please post your issues with Ensim. If it is simple semantics, then that is one thing. That is no different then why I drive a Volvo over a BMW. My choice. But I am not ignorant enough to say "Don't buy BMW".

I would love to hear all these problems and what Ensim does that others don't that cause so much hate.

We are waiting.......

Me too! Not saying you guys dont have a valid argument, i would really like to know why you feel that way before i purchase ensim.

it's not me, it's complaints from my customers.

Have wanted a refund for these cpanels for some time and can't get into the specifics (possible pending legal action.)

Personally we have used both ENSIM and CPANEL before.

However, we do not encounter much problem on ENSIM but find it hard to use. Especially clients keep repeating asking the same questions related to a particular topics.

For these reasons, we prefer to offer all our resellers CPANEL, which make life easier for all. Albeit it is much expensive.

We still find CPANEL much user friendly. We even have a support forum providing guidance to our clients on CPANEL, which is user friendly as well.

Have anyone used Web CP before? Any comments? It seems relatively new and cheap in the market. Kind of simplify too.

I have used and administered Ensim servers for over a year now with no problems. I love the ensim GUI. Personally I thought Plesk was a little off. Why stick everything inside that little tiny square block?

aNc

It is their right to express their opinion.

My opinion is Ensim is just fine. I use Plesk and Ensim, and actually prefer Ensim. Ensim is much easier to setup domains, etc. With Ensim it is "almost" just 1 click and your done. Whereas plesk you have to go to at least 3 or 4 screens to set things up.

Maybe the person who had the bad experience just does not know how to set Ensim up to work properly.