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View Full Version : The Bigest BUG inside Plesk Control Panel , The Bigest BUG that SWsoft/Parallels want


onemancrew
11-05-2009, 08:00 PM
After encounter an issue that the server can't reboot into safe mode.

The BUG is:
try to reboot your server into safe mode.
after the login screen is shown , after some sec. automatic reboot will be done.
and no matter what you will do , you will not be able to boot your server into safe mode.

Yes, if you wonder your self , after you install Plesk Control Panel over Windows Server 2003 you can forget your safe mode.

The bug exist from version 7.6 until version 8.6
Version 9.2 was not checked yet. BUT I 99.9% sure that this bug also exist in 9.2 version of Plesk Control Panel.

The BUG IS:

install Plesk Control Panel and forget Safe Mode.
Yes , Absolutely YES.

After installing Plesk Control Panel on Windows Server 2003.
You can forget rebooting your server into Safe Mode.
The OS will make automatic reboot after showing the login screen.

SWsoft/Parallels doesn't worth your money.
They dont care about customer , all they care is about releasing more and more products but the word Quality is Unknown at SWsoft/Parallels Developers.

My suggestion is:
Dont use Plesk Control Panel.
If application make the platform to stop working correctly then such software need to be abandoned.

onemancrew
11-07-2009, 02:53 PM
The ridiculous matter here is that SWsoft/Parallels demand to get money for opening support ticket despite the fact that this is 100% Plesk BUG.
SWsoft/Parallels method is to get money even about BUGs fix.
It's absolutely ridiculous.

This is not how Software company need to treat existing customers.

twenty
11-09-2009, 10:32 PM
This is the reason I switched to cPanel, I was having issues left and right with Plesk and their support team was never very helpful or I had to pay out the ass to get them to just look at it. cPanel support is superior for any software company that I've come across.

Drew_Parallels
11-11-2009, 03:50 PM
Hey guys, I just want to let you know that I saw this thread and alerted our dev team. They're investigating the bug now.

As a possible (though not amazing) workaround, would be to set the Plesk Management Service (plesksrv) to Manual or Disable mode. Then you should be able to start up in Safe Mode. Unfortunately, Plesk has to be started manually after that.

I'll let you know as soon as the developers get back to me.

Sorry about the bug!

TheServerExperts
11-11-2009, 04:13 PM
Hey guys, I just want to let you know that I saw this thread and alerted our dev team. They're investigating the bug now.

As a possible (though not amazing) workaround, would be to set the Plesk Management Service (plesksrv) to Manual or Disable mode. Then you should be able to start up in Safe Mode. Unfortunately, Plesk has to be started manually after that.

I'll let you know as soon as the developers get back to me.

Sorry about the bug!

Thanks for the quick update, and of course the work around.

Drew_Parallels
11-11-2009, 04:16 PM
Thanks for the quick update, and of course the work around.

Any time - I'll keep you posted on what the team comes up with.

dynamicnet
11-12-2009, 04:47 PM
Greetings Drew:

Is there a twitter for Parallels H-Sphere? If yes, what's the address?

Thank you.

Drew_Parallels
11-12-2009, 04:51 PM
Greetings Drew:

Is there a twitter for Parallels H-Sphere? If yes, what's the address?

Thank you.

No, right now the @ParallelsPanel Twitter account covers all our server management products. What would you want to see in an H-Sphere account?

onemancrew
11-14-2009, 10:17 AM
Hey guys, I just want to let you know that I saw this thread and alerted our dev team. They're investigating the bug now.

As a possible (though not amazing) workaround, would be to set the Plesk Management Service (plesksrv) to Manual or Disable mode. Then you should be able to start up in Safe Mode. Unfortunately, Plesk has to be started manually after that.

I'll let you know as soon as the developers get back to me.

Sorry about the bug!

The BIG question is WHEN ?
I am asking the right question here because you wrote that the developing team is working about a BUG fix.

but again , the question is when the BUG fix will be release for the public ?

it's ridiculous that such BUG exist 3 years !!!
and until now the QA team didn't find it.
what does it means that QA team doesn't find such BUG ?

it's means that SWsoft doesn't have any QA team.
The WORD QA is unknown at SWsoft Company

Drew_Parallels
11-25-2009, 01:47 PM
In response to the original topic, here is the solution (http://forum.parallels.com/showpost.php?p=393986&postcount=28).