SemteX
11-19-2002, 12:54 PM
I can't access the DynamiteHost website and the forums for the last few days, therefore I haven't been able to update and upload as I can't access the HTTP, FTP or the CPanel.
Their support has been fast until I request my account to be cancelled and a refund. Sorry if I am posting up a support in this forum, but I can't even e-mail support.
Here's my e-mail to Fred the admin:
Hi Fred,
It looks like it's not happening for me at all recently, my ISP claimed that there's nothing wrong on their side and the DNS is constantly updated they said. Some of my members can't access the web page at all. I can't continue like this, because I haven't been able to update or upload as I have no access to CPanel, FTP or the HTTP for the past few days, my members have been complaining to me about this.
Fred, I may have to discontinue my hosting with you, not on bad terms but on good terms...I might have a break from this hosting thing and do something else, I just can't access my webpage, so there really is no point for me to continue this hosting is there? (It's also giving me a headache) Fred, I would like to enquire about a partial refund for the 9 months of hosting I have left with you guys. Before I leave... :( May I have a back-up of all my files and DBs as I may restart this website in the future.
This is my e-mail to Fred Harrington, my support requests are normally answered in less than 1 hour, but you haven't responded on ICQ or e-mail regarding this enquiry about the termination of my account or a partial refund.
Their support has been fast until I request my account to be cancelled and a refund. Sorry if I am posting up a support in this forum, but I can't even e-mail support.
Here's my e-mail to Fred the admin:
Hi Fred,
It looks like it's not happening for me at all recently, my ISP claimed that there's nothing wrong on their side and the DNS is constantly updated they said. Some of my members can't access the web page at all. I can't continue like this, because I haven't been able to update or upload as I have no access to CPanel, FTP or the HTTP for the past few days, my members have been complaining to me about this.
Fred, I may have to discontinue my hosting with you, not on bad terms but on good terms...I might have a break from this hosting thing and do something else, I just can't access my webpage, so there really is no point for me to continue this hosting is there? (It's also giving me a headache) Fred, I would like to enquire about a partial refund for the 9 months of hosting I have left with you guys. Before I leave... :( May I have a back-up of all my files and DBs as I may restart this website in the future.
This is my e-mail to Fred Harrington, my support requests are normally answered in less than 1 hour, but you haven't responded on ICQ or e-mail regarding this enquiry about the termination of my account or a partial refund.