Hi there.

Initial post:

"Please brag as much you want about your company 'cause I'm interested in all you have to say, but please:

1. Post your current number of clients.
2. Post how long you've been in the hosting business.
3. Don't make any reference to hostingplex, unless you work there or something like that. I read the word hostingplex enough times to last me for a month.
4. Post "the truth an nothing but the truth..." :)"

It seems the rules forbit bragging. So don't brag!

Tell the truth and stick to the issues mentioned.

Thank you very much!
I can't wait to read your replies.

You may find this gets very few replies, as the forum rules ban such 'bragging'.

:)

I'm not talking about pure bragging here. I'm genuinely interested in the information that I requested. Anything more is a bonus from my point of view.

If there's a rule that I missed I'm sorry, I guess I'll settle for answering the two main sections:

1. Current number of clients (even if it's very small)
2. How long you've been in the hosting business

Thanks

1. More than you
2. More than you

the truth an nothing but the truth...

;) :D

that's a good one! :)

this topic won't go too far :)

"Its not pure bragging"

Perhaps it needs to though. It would give a good account of issues without all the flaming advertising thrown in :P

Why would any host want to say how many clients they have.

And i would love to see the 'honesty' factor

is it true that a company with 1000 clients is better than a company with 100 ? I would disagree, i dont think number of clients is a true reflection of who is better than who.

Having said that, from a hosts point of view - more is good :D

I agree- its not the client base that's important - its the host's ability to retain the clients and keep them satisfied.

Originally posted by UH-Matt
Having said that, from a hosts point of view - more is good :D

Not always. One can sometimes represent the same turnover as 200. :)

Gary

Originally posted by Editor


Not always. One can sometimes represent the same turnover as 200. :)

Gary


Not for anyone trying to compete on this board :) :) :)

Word of mouth mate. It does wonders. Admittedly our three biggest clients are Australian, but WHT has its benefits as well.

Cheers

Gary

Originally posted by webarama
You may find this gets very few replies, as the forum rules ban such 'bragging'.
If someone asks how many clients you have, and you tell them, is that against the forum rules??

IMO, number of clients doesn't mean much. I'd rather have 400+ clients and be making US$11,000.00/mth+ than have 3000 clients making the same money. :)

I'd rather have 100 HAPPY clients than 1000 clients with just ONE unhappy!

Originally posted by hostpc.com
I'd rather have 100 HAPPY clients than 1000 clients with just ONE unhappy! Nobody likes unhappy customers. But that's a little extreme.

Where is Hostingplex? This is his kind of thread.

Originally posted by hostpc.com
I'd rather have 100 HAPPY clients than 1000 clients with just ONE unhappy!
If you have 1000 clients, there's going to be more than a few who are "unhappy". Can't please everyone all the time.

Originally posted by krellen
Where is Hostingplex? This is his kind of thread.
:emlaugh: :blush:

Originally posted by Aussie Bob
IMO, number of clients doesn't mean much. I'd rather have 400+ clients and be making US$11,000.00/mth+ than have 3000 clients making the same money. :)

One way to look at that Bob is if 400+ clients are running 5 to 10 or more domains, then you are still responsible for 2000 to 4000 domains and if a problem arises that's how many end users could still be affected.

Cheers

Gary

true

Originally posted by phpcoder
1. More than you
2. More than you

the truth an nothing but the truth...

;) :D

no that's a half lie

I have more / you have more

Mike

Originally posted by Editor


One way to look at that Bob is if 400+ clients are running 5 to 10 or more domains, then you are still responsible for 2000 to 4000 domains and if a problem arises that's how many end users could still be affected.

Cheers

Gary

No way can you count that Gary, that's like cheating. the way you hold liability is based on how they are accounted for in payment.

now to the question which is better 100 clients or 1000 clients with the cash flow being the same.

tricky question at it's best. 1000 cleints let's you balence the cash flow risk a bit better, spreading it over a few different servers you know that the servers are all generating an average dependable flow.

100 clients gives you less overhead cost due to transactions and client services.

if the bottom line is equal ( all cost - all expenses ) then go for 1000 accounts, at the worst case of any time you will only loose a few accounts that will not effect the bottom line so much ( 10 accounts = 1 percent ) while if you have 100 accounts each account is worth 1 percent of your business.

Mike

Originally posted by Editor
One way to look at that Bob is if 400+ clients are running 5 to 10 or more domains, then you are still responsible for 2000 to 4000 domains and if a problem arises that's how many end users could still be affected.
We're then responsible for more than 5,000 domains. That's why we have such swift emergency notification and recovery procedures. Getting information out as quick as possible regarding server issues ensures that our clients can pass the information onto their clients etc.

For the % of our clients that use our servers as a source for their hosting businesses, it's a "wholesaler" / "retailer" relationship.

Originally posted by ADEhost
No way can you count that Gary, that's like cheating. the way you hold liability is based on how they are accounted for in payment.

If one person is paying you to host one domain, or multiple/unlimited domains, then that is what you're responsible for. How is it cheating to expect the provider will accept responsbility for keeping all sites running? I don't follow you.

Cheers

Gary

Originally posted by Editor
If one person is paying you to host one domain, or multiple/unlimited domains, then that is what you're responsible for. How is it cheating to expect the provider will accept responsbility for keeping all sites running? I don't follow you.
Of course we accept full responsibility for all the sites on the server. I don't think anyone is saying that we don't. We don't have direct contact with clients other than the retailers. They look after their clients and we look after our clients, but we're still responsible for the server's performance. We're always troubleshooting issues for our clients when their clients are having issues.

Like I said, it's a wholesaler/retailer relationship. It's worked well in the past somewhat in all circles of business. ;)

Originally posted by Aussie Bob
I don't think anyone is saying that we don't.

Which is why I am asking Mike what he means by the notion is cheating Bob...only Mike can answer that because you and I agree on it.

Gary

Originally posted by Editor
.....because you and I agree on it.
I am now watching for signs of the Universe imploding. :eek: :D :emlaugh:

You'll have to be careful there Bob...you've got a reputation to maintain. ;)

Gary

Originally posted by Editor
...you've got a reputation to maintain. ;)
Tell me about it. :eek: I honestly don't know how long I can maintain this SuperHERO webhost status. It's ok for you mortals. ;) :D :stickout:

when reporting what you control, the key word here control. you have no control over what the resellers accounts are doing. they are only subjet to your TOS / AUP but you are not getting directly paid for it.

that is why I said it was like cheating. becasue if everyone starts to measure from the domains, then host that are going to report such huge numbers.

I just ran my numbers if it was domain based ( rather easy in h-sphere ) my firm increases in size from 1600'ish clients to over 5000 "domains handled "

I base my numbers on the paying party, they are the one's that complain.

Mike

Originally posted by ADEhost
when reporting what you control, the key word here control.

Mike, I said "...if 400+ clients are running 5 to 10 or more domains, then you are still responsible for 2000 to 4000 domains...". :)

I base my numbers on the paying party, they are the one's that complain.

Yes, that's one way to look at it (though you need to consider that if one person is complaining it might be because they are having problems with 20/50/etc domains on your servers).

You are responsible for "5000 domains handled". :)

Gary