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View Full Version : Cpanel account migration using reseller password


wmac
09-18-2009, 06:10 AM
Hello,

Is it possible to migrate a reseller's account to another provider using resellers username/password (no root password, no individual accounts password).

Thanks,
Mac

cPanelDavidG
09-18-2009, 05:30 PM
Hello,

Is it possible to migrate a reseller's account to another provider using resellers username/password (no root password, no individual accounts password).

Thanks,
Mac

Root-level access is required to migrate a reseller with all of the individual accounts they own.

In this situation, I recommend using the Create a Full Website Backup feature in cPanel for each of the accounts. This can send the backup file to your server via FTP, which you can then move to /home and use the WHM -> Backup -> Restore a cpmove file feature to restore this backup to your account. I recommend restoring the reseller first, then migrating the other accounts.