Hi all,

I found the best freeware live help chat application so far (I tried several before and non of them are good as this one), just thought to share with you this.

Very good features, includes windows client software.

See your self at URL:
http://www.livezilla.net/

I think most people on WHT know about LiveZilla already and what a wonderful application / script it is for live chat. Thanks for sharing!

I think most people on WHT know about LiveZilla already and what a wonderful application / script it is for live chat. Thanks for sharing!

sorry, if I repeating the topic, simply never noticed this topic before.

sorry, if I repeating the topic, simply never noticed this topic before.

Oh no please don't be sorry. It's a great live chat script and I'm sure there are some people that haven't seen it. Thank you for sharing:)

P.S. Don't be sorry.

Yeah I think LiveZilla is really nice and seem to see a lot more companies switching to it lately. I noticed SingleHop has it and they did an awesome job on the customization of it, almost doesn't even look like LiveZilla to me.

This is the first I've heard of it... and it looks pretty nice.

Thanks for the link!

:)

I have been using it for about a year and it works out GREAT! Easy to customize. I highly recommend it.

I have been using Kayako's Live Response which I think is very good.

I just had to pay $420 upfront and there is no monthly fees.

There is just one thing that I wish this software had. There is no rule based proactive chat. In fact, I might shift to Live Person for this very reason.

Does LiveZilla Support Rule Based Pro-active chat? And how is the Support?

We are too using the Kayako's Live Response since 2 years and are satisfied with it uptil now.

There are a few things Kayako is missing, it seems like outdated software, but v4 looks to solve all of that, and I can't wait!

There are a few things Kayako is missing, it seems like outdated software, but v4 looks to solve all of that, and I can't wait!

same here. :) Its expected to be out in the beginning of next year.

P.S. sorry for going OT

Many livechat software sales went down because of the popularity and features of Livezilla.

Its really cool for people looking for freeware.

Using LiveZilla here but going to pick up an owned license of Kayakos support suite when v4 comes out . . .

I prefer a web based live chat so Live Zilla does not work for me because I would need to install it on every machine I use and I tend to use a lot :S

We are using LiveZilla too, It's working good so far, Waiting for proactive chat feature.

Yeah I think LiveZilla is really nice and seem to see a lot more companies switching to it lately. I noticed SingleHop has it and they did an awesome job on the customization of it, almost doesn't even look like LiveZilla to me.


Thanks donbiz, we've been using here for a couple months now and really like it. We've been given the opportunity to change to other live chat applications but by far everyone here wants to stay with LiveZilla. How did you know about the customization, did you see my blog post on the website? :D

this is very good software :)

We recently switch to Livezilla from Kayako with no regrets! Absolutly one of the best Live Chat Software. The only regret I have is spending $499 on Kayako.

Thanks donbiz, we've been using here for a couple months now and really like it. We've been given the opportunity to change to other live chat applications but by far everyone here wants to stay with LiveZilla. How did you know about the customization, did you see my blog post on the website? :D Pretty easy to see your customization, Steph. SingleHop did a great job. We're also using LiveZilla - it's a great package.
:)

Thanks donbiz, we've been using here for a couple months now and really like it. We've been given the opportunity to change to other live chat applications but by far everyone here wants to stay with LiveZilla. How did you know about the customization, did you see my blog post on the website? :D

Yeah, I did read about it on the blog post. I also like how when I visit your site the staff on live chat has their picture come up and invites you to a chat session, don't think I've seen many other companies using LiveZilla who configured that with their real pictures yet.

I do also like the way SingleHop customized LiveZilla. I hope they keep LiveZilla free forever.

:D Thanks Guys! Yeah, I like that we use our own photos, kind of it gives that extra personal touch :) They came out with the updated version of LiveZilla which we should be using here soon....I'm looking forward to it.