dedicated machine

can connect via port 21
accepts user and password

then times out and says cannot open direcotry listing

plesk 9 is installed

any help?

Are you using FTP 7? Did you tried to configure FTP manually and checked permissions for FTP user on given directory?

Are you using FTP 7? Did you tried to configure FTP manually and checked permissions for FTP user on given directory?

i am assumming (dangerous) its ftp7 as its what iis provides

its connected through plesk

the manual setting appears to be same as in plesk for the dynamic port range i set

i am missing something but don't know what or where.

ftp user permissions..where? in plesk? yes...elsewhere...no

I have no idea how plesk works as haven't used it for long. However, can you check the folder permissions manually through RDP on server? Check that FTP user has Read/write/modify permissions on the folder.

yah i got in there on iis, and it did NOT have those permissions set, so i set them

still no access :(

I'm tempted to say its an issue with Windows firewall and the passive port range not being set. As a quick test, disable Windows firewall and see if you're able to get the directory listing. You can either do this manually or I'm pretty sure Plesk 9 has options to control the firewall when you're logged in as the primary system admin.

Check what you are using for "remote directory" or "initial directory." If you would like to send me login details I can check from here.

thats the other wierd thing

windows firewall is off

collabora can you IM me? the buttons on my profile are accurate - thanks

Uninstall FTP7 and install Filezilla. You won't have any issues then and it has an auto-ban feature.