Just thought I'd share my experince with LiquidWeb. I have been with them for about a year now and have had very little problems up until lately. Recently I had my account suspended due to a resource problem with the php+mysql on site. How they handled it I didn't so much like but could understand. When my account was suspended I was informed by a fellow worked for the site and it was quite a rude awaking(I had been asleep). I immediatly contacted them and they informed me as to why, it would have been nice to get an email telling me that this was accuring, but no such email came. When I had problems in the past they were normally quick to fix it and the only ongoing problem I had was with email, though I found a work around for which was connecting to the site in my browser then retryng to send email. This worked everytime so it wasn't a big deal. I have since found a new host(resellerspace.net) and Nathan the person at resellerspace.net is transfering all data to his server where the site will be hosted. He has been in constant contact with me and told me that for the transfer to go quicker he would need more space on the liquidweb server. I called liquidweb and informed them of this. They quickly uped my storage space as to allow nathan more room.

Over all I can not say I have had a bad experince with liquidweb, though some things could have been done a bit differently it was a pleasent relationship. Take what you wish of this story and hope it helps in your decisions for hosting in the future. I will post a review on resellerspace.net once I have been with them for a few months. But so far things are looking good.

I've worked with some of the liquidweb staff before... very nice people.

You have to remember that sometimes an account suspension is necessary when one user is hogging server resources. In a shared server enviornment this causes all other sites on the server to load slowly.

-Graham

as I stated I understood, but I never got an email or anything saying your account has been suspended, I had to find out by going to my site and seeing "account suspended" page.

I would like to add that I have just canceled my suspcription to Liquidweb. I had paid for 3 months and wouldn't have had to pay till Jan 1st 2003. I asked the Liquidweb tech I had gotten when I canceled my account if I would be getting a refund and was very pleased to hear "yes".