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View Full Version : Question about paypal's recurrent billing...


Frosty
08-12-2009, 12:41 PM
I've never used paypal's recurrent billing before because I've never accepted paypal from my customers until recently. If I setup a customer to be billed $15/month recurring and this customer's CC declines or his/her payment fails for whatever reason... does paypal's system send me an email and notify me that this customer's payment declined that month?

Or must I use paypal in conjunction with some form of billing software to accomplish this? I couldn't find the answer anywhere to this...

Thanks.

admin-caperhosting
08-12-2009, 01:39 PM
Yes i would say that you would get notice :)

njoker555
08-12-2009, 04:07 PM
we've had that plenty of times, they'll just tell you the subscription payment failed and it'll retry in a few days. but if it does fail the first time I'd recommend contacting the client to correct it.