We want customers to be able to call us, and rather than just answering each call we want the calls to go to different locations, i.e me at our head office, our support team at their location.

Any ideas?

I was looking at ringcentral, any opinions?

We want customers to be able to call us, and rather than just answering each call we want the calls to go to different locations, i.e me at our head office, our support team at their location.

Any ideas?

I was looking at ringcentral, any opinions?

You may want to take a look at AsteriskNOW (http://www.AsteriskNow.Org/). We just made the switch from a standard
PBX system and just love it. Very flexible, easy to forward calls.

It does require a little setup and it runs on CENTOS, a version of RedHat Linux -- if you have someone comfortable with Linux you may really like it. Very strong user community.

We're looking for something complete, with an incoming number.

Not sure what you mean by complete. AsteriskNow will do all that,
give you caller id, it can even put a special intro on the phone call
before forwarding it to you.

The nice thing about is that it's FREE to just tryout. You can download
a bootable CD and if you have a spare PC and someone comfortable with
Linux -- you can have it up & running in a few hours.

Yeah, What I mean is something virtual, a complete system, not running my own software, etc

ringcentral.com, onsip.com, and virtualpbx.com offer this

We currently do this for our selves. Its great. Find a VPS which has a trixbox disk image. Get a load of SIP phones. Get a few incoming numbers from somewhere like DIDX. Get a out going trunk with someone like voipstunt and then just configure the music on hold, where you want the phones to ring while someone is in the queue etc etc..

Probably will not cost you more than $30-40's/month

Best,

Probably will not cost you more than $30-40's/month


Why would I do that, waste all my time etc, when ringcentral is a fraction of the cost?

I prefer to have something where i can completely control everything.

Also because we have so many different numbers, it actually works out better for us.

Best,

Yeah well, I want something thats going to be reliable, somethign that I dont have to waste my time configuring etc, and most of all highspeed, think I might choose ringcentral afterall,

Have you ever used trixbox? Its very fast and very easy to use.

But it looks like your mind is set on ring central.

My minds not set, I really dont want to setup the system myself, or manage it myself.

Take a look at Gradwell.net or even use Skype.

Hey

800pbx.com is definitely feature-rich :)

ideally gotta be UK based

800pbx definitely takes it to the next level with voice automation.

With their beta - you can design your phone system (drag and drop, connect) just as frontpage tool for website.

Disclosure - I am a developer building phone systems using their platform but seriously, I love their beta. Too ahead of the crowd.

800pbx definitely takes it to the next level with voice automation.

With their beta - you can design your phone system (drag and drop, connect) just as frontpage tool for website.

Disclosure - I am a developer building phone systems using their platform but seriously, I love their beta. Too ahead of the crowd.

So do you work for 800 pbx?

Gradwell - gradwell.net - are who I use. UK based, their centrex package is fully featured. Reasonable prices as well (although the setup fee is a bit annoying).

People can be anywhere - I'm in the UK with colleagues in the USA - all on the same account, so it's great for dialling internally free of charge :) They can supply different numbers as well, I've got 2 UK and 1 USA number on my account.

I second onsip.com

Okay thanks for all your reccomendations