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View Full Version : More Paysystems.com recurring stuffups


Aussie Bob
11-10-2002, 10:13 PM
Is anyone else still experiencing issues with their recurring payments? Had 26 that should have gone through yesterday, but didn't. :eek3:

akashik
11-11-2002, 03:30 PM
Hey Bob,

Yep, it's still busted, and has been for the past week as far as I can tell. It appears they're hand feeding the system at the moment. I've been logging in every day or so and checking back through the processor schedule and then sitting on live chat pointing out they ones that have been missed, and having them reinserted.

I can think of a few hundred other things I could be using that time for of course...

Latest news (as of one hour ago), is today.. tomorrow at the latest for everything to be back to normal. I'm pretty sure that's what I was told this time last week too, but you never know - they might be right this time. :)

Greg Moore

TowerHost
11-11-2002, 06:28 PM
Bob sorry to hear all the bad luck with them lately. They are working ok for me at the moment...
*Runs away and double checks :D

Hopefully they will get back ontop of it.

Aussie Bob
11-11-2002, 09:03 PM
They claim to have the recurring system fixed -
Dear HTTPme.com

Thank you for your support ticket.

Recurring billing has been fixed and is processing as normal.

If you have any further questions, do not hesitate to send another support ticket.

Regards,

David Dube,
Merchant Support Specialist

-----------------------------------------

Ticket: Is the recurring system fixed yet?

AussieHosts
11-11-2002, 10:15 PM
Originally posted by akashik
It appears they're hand feeding the system at the moment.

It's kept us on our toes though Greg. I'm looking forward to getting back to the recurring coming in at one time (around 11pm nightly here) and the rest of the time it means there's some work to do. :)

Gary