beamable
11-10-2002, 04:26 PM
Hi,
It appears that AffordableColo.com and all of their
colocated servers are down, including mine! :o(
Their support number is being answered by an
empty conference room, they may have changed
it, but since I can't get to their website, I can't tell.
Any info. would be appreciated thanks!
Aaron
Jeffyt
11-10-2002, 04:29 PM
Im down too. I am at my other job, and have no phone number else I would give it to you.
Regards,
Jeff
cbaker17
11-10-2002, 04:31 PM
please note there is a 10 min eta on a resolution for this problem
Jeffyt
11-10-2002, 04:36 PM
Thanks Charles!
Regards,
Jeff
cbaker17
11-10-2002, 04:39 PM
all customers should be back up, we apoligize for the nominal downtime. It affected a select few customers, if you were affected please let me know. If your still exp. problems please contact support@affordablecolo.com
The problem was with a couple of routes getting dapened for some reason outside of our control. We are yelling at our providers now :)
As always affordablecolo.com provide and maintains a 100% uptime on a consistant bases. In the event of a problem you as always can expect quick reolutions. Your uptime is our bottom line. Should you have any questions or would like a detailed explanation of what occured, please feel free to contact charles@webworkscorp.com
beamable
11-10-2002, 04:41 PM
Okay, thanks for the info!
Aaron
mzima
11-10-2002, 04:47 PM
Originally posted by cbaker17
The problem was with a couple of routes getting dapened for some reason outside of our control. We are yelling at our providers now :)
Do you mean, Yipes routes were dampened?
Grant
Since it may not reflect what truly was happenning, I have removed this post in honor of Charles :)
Glad that everything is back to normal.
Noldar
11-10-2002, 09:12 PM
This is the Level3 problem that I posted about in this thread http://www.webhostingtalk.com/showthread.php?s=&threadid=87906
Gotta give Charles a thumbs up. Within minutes he was on top of it and had an ETA for the resolution of the problem.
Richard
cbaker17
11-10-2002, 11:29 PM
Yes that wasnt the case, we arent capped, and we have no limit. For some reason, level3 decided to dampen a couple routes when a router was rebooted.
Yipes has insured us this will not happen again.
Gotta give Charles a thumbs up. Within minutes he was on top of it and had an ETA for the resolution of the problem. Top notch response deserves a praise. Two thumbs up for Charles and affordablecolo.com!