Everyone knows that godaddy is suck; for the detail, you may refer to nodaddy.com. The most famous incident recently is that godaddy changed ping.fm's DNS record.

Therefore, I decided to move out from godaddy.com to name.com. Somehow, they rejected me due to the reason that I have changed my contact information within the past 60 days. After searching the related informations on internet, I found that godaddy can not prohibit customs to transfer their domain out just because of changing the contact information within the past 60 days, which also have been addressed by ICANN specificially. I quote some of the message I found on internet.

"Express written objection to the transfer from the Transfer Contact.
(e.g. - email, fax, paper document or other processes by which the
Transfer Contact has expressly and voluntarily objected through opt-in
means).
Source: www [dot] icann.org/transfers/policy-12jul04.htm
As the check box as not voluntary I had no choice but to agree with your
60-day hold, even though it is not adhering to ICANN’s policies."

As a result, I wrote them a message encompassing the following message,
"Last time, I tried to transfer my domain name away from godaddy.com;
somehow it did not succeed, and you told me that I have changed my
contact informations within past 60 days. Today, I find that it's
illegal for you to prevent me to do so. According to the ICANN, ICANN
does not require domain transfers to be blocked if changes are made to
the registrant’s data within the past 60 days. Believe me or not, if
you do not AGREE me to transfer away from you, I'm gonna to SUE you.
I'm very upset by godaddy."

They finally have to agree me to leave them. If you have the some problem as mine, you may try to complain about this issue using unyielding manner of speaking; it should work.


<<snipped>>

Can you just clarify...: Did this actually work for you?

My request for transfer has already been successfully processed and is now being moved to name.com

I thought they had changed this policy recently, I guess they haven't and are still annoying customers.

Provided it's not the first 60 days after registration, then all you have to do is request for the lock to be lifted.

Provided it's not the first 60 days after registration, then all you have to do is request for the lock to be lifted.

Not with Godaddy, or at least not until recently. Godaddy have/had this extra rule saying that if you made any changes at all to the Whois (even if it's just something totally minor like adding or deleting a fax number) then you can't transfer the domain for 60 days. And this is something on which they used to be totally inflexible. I bought a domain from a Godaddy customer a few years back and they absolutely refused to let me move it for 60 days after changing the Whois information from the seller's to mine.

Is this Happening only with GD or its the same for many other companies???

GoDaddy is the only registrar I've heard of that does this. It's one of several reasons I don't leave any domains there once I can move them out.

Yes as far as i know it is just GoDaddy.

Yes GoDaddy are still doing this. I called and they said it's for security reasons (sly dogs)
Just to clarify - is it possible to get them to drop the 60 day transfer period?

No, this is applicable with every registrars. If you just renew your domain name then you have to wait for 60 days to transfer your domain name to another registrars and your domain name should be unlocked.

No, this is applicable with every registrars. If you just renew your domain name then you have to wait for 60 days to transfer your domain name to another registrars and your domain name should be unlocked.
There's NO such 60 days rules. ICANN only allow denial of transfer for newly registered or transferred domains of 60 days old or less. Renewals are NOT included.

I've been requesting these unlocks for at least as long as the ICANN directive has been in place without any objections from Godaddy. They've always taken the lock off so the domain can be transfered.

For everyone's info. It's only if the Registrant info changes. Even by a punctuation mark. You can change the other details without incurring the 60 day hold. But it's a moot point, if all you have to do is ask them to remove the lock.

There's no rule that says that you cannot transfer a domain within 60 days of updating contact info. This is only for domains that have been registered or transferred within 60 days.

Anyway, the reason why I keep my domain away from GoDaddy is because of their ridiculous policies (such as this one), and the overpriced addon services.

And I heard GoDaddy's privacy protection service is not very good either...

Thanks Stub - that's good to know.

they say "for security reason" any transfer will be denied for 60 days past the whois details update. moreover be sure to provide *always* correct info (as per icann requirement) to avoid to see your domain locked by gd.

As far as I know, you can not transfer your domain if it is just renewed. You have to wait for 60 days and the status should be unlocked of the domain name.

As far as I know, you can not transfer your domain if it is just renewed. You have to wait for 60 days and the status should be unlocked of the domain name.

You'd be wrong.


Upon denying a transfer request for any of the following reasons, the Registrar of Record must provide the Registered Name Holder and the potential Gaining Registrar with the reason for denial. The Registrar of Record may deny a transfer request only in the following specific instances:

1. Evidence of fraud
2. UDRP action
3. Court order by a court of competent jurisdiction
4. Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact
5. No payment for previous registration period (including credit card charge-backs) if the domain name is past its expiration date or for previous or current registration periods if the domain name has not yet expired. In all such cases, however, the domain name must be put into "Registrar Hold" status by the Registrar of Record prior to the denial of transfer.
6. Express written objection to the transfer from the Transfer Contact. (e.g. - email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means)
7. A domain name was already in “lock status” provided that the Registrar provides a readily accessible and reasonable means for the Registered Name Holder to remove the lock status.
8. The transfer was requested within 60 days of the creation date as shown in the registry Whois record for the domain name.
9. A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs). "Transferred" shall only mean that an inter-registrar transfer has occurred in accordance with the procedures of this policy.

Instances when the requested change of Registrar may not be denied include, but are not limited to:

* Nonpayment for a pending or future registration period
* No response from the Registered Name Holder or Administrative Contact.
* Domain name in Registrar Lock Status, unless the Registered Name Holder is provided with the reasonable opportunity and ability to unlock the domain name prior to the Transfer Request.
* Domain name registration period time constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer.
* General payment defaults between Registrar and business partners / affiliates in cases where the Registered Name Holder for the domain in question has paid for the registration.

As far as I know, you can not transfer your domain if it is just renewed. You have to wait for 60 days and the status should be unlocked of the domain name.
Did I not CLEARLY refute that (of your earlier post) on the previous page?

ok sorry. I got the point

My request for transfer has already been successfully processed and is now being moved to name.com

Good to hear that you did get it pushed through. :)

-mike

This is CLEARLY more of the games GoDaddy plays

In the end a large number of users get fed up and move away

GoDaddy has peaked in SO many ways

Hello,

I have just bought a domain which is at Godaddy. The seller transfered the domain from his Godaddy account into mine, and I also changed the whois record of course.

Before I could accept the domain into my Godaddy account, I had to accept a policy where they claimed that I cannot transfer out the domain to other registrar for 60 days.

So is it against ICANN policy even in this case (Godaddy account change + whois change)?

All I need to do is contact support and ask for unlocking the domain?

Hello,

I have just bought a domain which is at Godaddy. The seller transfered the domain from his Godaddy account into mine, and I also changed the whois record of course.

Before I could accept the domain into my Godaddy account, I had to accept a policy where they claimed that I cannot transfer out the domain to other registrar for 60 days.

So is it against ICANN policy even in this case (Godaddy account change + whois change)?

All I need to do is contact support and ask for unlocking the domain?

See Rule #9 (emphasis added):
9. A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs). "Transferred" shall only mean that an inter-registrar transfer has occurred in accordance with the procedures of this policy.

Transfers between account on the same registrar do not count as "transferred" under this rule. If your domain moved from one GoDaddy account to another GoDaddy account, the 60-day rule is not applicable, and GoDaddy is violating ICANN policy if they refuse your request to transfer it to a different registrar.

Thanks.

But domain has been even renewed a few days ago... So these events occured with the domain in the past few days:
1) renewal
2) account change
3) complete whois change

Now if I unlock the domain (there is an option in the control panel that I can either lock or unlock the domain) and email Godaddy customer support that allow me to transfer out the domain, they should allow the transfer?

Those events don't matter. The only things that matter for the 60 days are:

Was it originally registered in the past 60 days?
Renewals do not change the original registration date.

Has it changed registrars in the past 60 days?
Intra-registrar (ex. two accounts on GoDaddy) is not inter-registrar (ex. GoDaddy to Namecheap)

Hello,

I unlocked the domain at Godaddy, obtained the authorization code, and at my new registrar, I started the transfer process. They accepted the domain name and the auth code, I paid by Paypal the transfer fees to my new registrar. I also got an emai to my admin contact email that I have to confirm the registrar change. I confirmed it.

Now Godaddy will reject my transfer request? Should I wait until Godaddy rejects it, then email their support?

Personally, I email my account manager, explain the domain is under the 60 day hold / 45 day hold (for renewals), and ask him to remove the lock so I can transfer the domain away. If you don't have an account manager, call them, be nice but firm that it's against ICANN rules to block the transfer, and ask them to unblock the domain. Many people have succeeded with this method. YMMV.

I emailed Godaddy twice, explaining every arguments, even citing the ICANN policy. But they said they lock the account for security purposes (and to get more money from their "valued" customers).
I also filed a complaint at ICANN, but no luck. Maybe they misunderstood me, but I don't have the time to write long emails and make expensive phone calls.

Lesson learned - I will never ever use godaddy again. I am extremely disappointed with this company. I regret every cent I paid them.

You need to speak to somebody other than the bot/moron who sends out the emails.

We advise that when you buy a domain from a seller at Godaddy, to request that they do NOT change the contact information for the domain. If the information does not change, and it has been over 60 days since the last change, you can have the domain pushed into your account, and then do a transfer out to another registrar. This is the easiest way to deal with this crap.

But if you get stuck and Godaddy doesn't want to let you transfer the domain, then I would contact their support, see if you can get assigned an account rep, and keep after them until they agree to let you transfer the domain. I have hear that they WILL do this, but they are NOT going to make it easy for you. Keep after them, be professional, but don't give up. Post some messages in Bob's blog if you have to, but try to not piss them off, just ask that they do the right thing. I would also do some searches to find out how others have dealt with this in the past.

We used to have 500+ domains with GD, but now we have only about 100. We are transfering them all away as they need to be renewed. There are a few that we cannot transfer because of the type of domain, but all that can be moved will be soon.

To Godaddy's credit, their support has been one of the best, and when you do need to transfer away, they are one of the few registrars where you can go in and approve the outgoing transfer. This allows me to transfer a domain many times in just a few hours where most registrars take 3-5 days.