 | View Full Version : FREE/CHEAP TICKET SYSTEM? VPSRun 06-20-2009, 12:25 AM I would really like a free or cheap support ticket system. It does not have to have a billing system integrated. If it did, I can't complain. Please list ALL ones you know, besides osTicket. Thank you in advance, Anthony -OY- 06-20-2009, 02:03 AM Try Trellis: http://www.accord5.com/trellis Gary4gar 06-20-2009, 02:05 AM Already discussed http://www.webhostingtalk.com/showthread.php?t=22605 http://www.webhostingtalk.com/showthread.php?t=396250 BluewaveHosted 06-20-2009, 04:00 AM A free option is also the www.phpcoin.com which also has billing system integrated. dhcart 06-20-2009, 05:53 AM Try Hesk http://www.phpjunkyard.com/free-helpdesk-software.php inspiron 06-20-2009, 07:59 AM have a look on http://www.troubleticketexpress.com/ teachforjune-Scott 06-20-2009, 12:56 PM Another vote for trellis helpdesk. sharmaine1111 07-22-2009, 06:27 AM Use Trellis or Zendesk Dark Light 07-22-2009, 06:31 AM You guys might want to take a look at the Wiki Article for List of support and live help software for web hosts (http://www.webhostingtalk.com/wiki/Category:List_of_support_and_live_help_software_for_web_hosts) - if you know of any other software which fits that description, please add it. :) HTTP404 07-22-2009, 06:55 AM I had the same problem, I just went for WHMCS, has the invoicing capabilities and complete client management alongside support tickets. Also look at Kayako. Licensepal offer discount license for both WHMCS and Kayako marcbarak 07-22-2009, 09:48 AM OSCommerce M Bacon 07-23-2009, 01:02 AM Is this any good? http://www.cerberusweb.com/ woutervz 09-06-2009, 12:02 PM http://bestpractical.com/rt/ dynamicnet 09-06-2009, 06:28 PM Greetings: We've used Cerberus for around 9 years now; but, we are currently in the process of transitioning to HelpSpot from UserScape.com It is not free; but for a "host your own" system, the price is reasonable. Thank you. $alesMan 09-07-2009, 01:01 PM www.clientexec.com is nice and very affordable you can get it for 5$ or less usualy from a reseller chrisdaden 09-07-2009, 02:58 PM Im going to use that trellis thing. Looks nice! XPSERVERS 09-08-2009, 01:33 PM clientexec is great but its not free, helpdesk is the only free one I would go with sharmaine1111 09-15-2009, 11:47 PM www.clientexec.com (http://www.clientexec.com) is nice and very affordable you can get it for 5$ or less usualy from a reseller do you know where i can get it at that price? DJMizt73 09-16-2009, 02:19 AM RT or OTRS Logicidea 09-17-2009, 02:04 PM osticket.com hyperlink2 09-17-2010, 09:31 AM Free isn't always free. I really like Zendesk. We have used it for over a year and they have never went down and they are constantly adding new features. I think we pay $40 a month for 3 agents! Vashey 09-17-2010, 10:20 AM I have always liked eNom or namecheap. They are very secure. Never had ANY issues either. semoweb 09-21-2010, 02:21 AM osticket.com I used that wayyyyyy back in the day.. hahaha now WHMCS ROCKS!!! voidSecurity 09-22-2010, 10:56 AM how about Mantis (http://www.mantisbt.org/)? |