I should have guessed after discovering an enom acocunt being sold to me for $6.95/yr @ only $20 one-time.

It happened by me noticing this AD here at WHT

http://www.webhostingtalk.com/showthread.php?s=&threadid=85697

He says in this ad that he has 3 accounts open and is willing to sell at only $20/each. No problem I paid $20 for this account (not too bad) and was replied to rather quickly with brief account details on how to access this account.

Immedietly the next morning do I noticed maybe 3 or 4 domain registrations off of MY account. WHAT??! I only had the account for 12 hours and already do I have people signing up on my services? I didnt even place the account on our site yet!??

So each morning I keep getting account details from no where and I assume its coming from my Enom account. AFTER THREE DAYS do i get an email asking me why is our company name on their account emails from their clients signing up. Obviously, it was the current account holder. He demands for me to reset the account password back to him.

Since then, I have both contacted the account holder with details and dynamichost. NO WORD from DynamicHost at ALL. In fact, the current account holder offered me a spare account that wasn't being used. Of course that was nice of him, however, I am still upset at DynamicHost for 1) playing a scam by reselling used enom accounts, 2) not replying to my email in quite some time, 3) thinking he can get away with this.

Is this how to operate a buisness!? By reselling current clients? I really dont care about the $20, I'm just upset that others may have fell for this too. And who's to say he wouldn't resell MY account!???

My guess is that Captin Sunshine at DynamicHost saw some inactive accounts that he already resold. He never notifies these clients or asks them if he can resell them again and he does just that. REGARDLESS this is terrible practice and I hope his hosted clients are getting the same kind of service.


Oh well, no skin off my back, I'll give the acocunt back to the account holder and reset the password information, but I just thought others should know this.

I do have the right to be wrong here because I have heard nothing bad from DynamicHost, so I am awaiting his reply and will edit into this thread when he does of his repsonse. I'd like to hear this story, but at the same time, want to leave room for him to give an excuse to clear his name if it is indeed legit.

His response (delivered at 2:15am 11/7):
----------------------------------

Hello,

I have been very busy the last few days because of server moves etc.

Sorry for this, I genuinely thought his account was not being used.

You will get your money back.

Regards,


Fred Harrington

----------------------------------

EcpHosting Response: I just don't understand how he can even take back an account. Maybe he really didnt know; I dont know.

hello all, this thread is unfortunatly true.

i am this person:

it was the current account holder

i ahve had this account for quite some time, and the account, though currently without funds, is very active. Worrying this. Esp since dynamite host told me he was an etp when i got it.

Maybe you should report this kind of abuse to Enom, I'm sure they'd love to hear about this :D

Originally posted by The Prohacker
Maybe you should report this kind of abuse to Enom, I'm sure they'd love to hear about this :D

While I am not against selling pre-created eNom accounts, this is just absurd. I would expect the sellers to at least attempt to contact the current owner before selling the account....

ecp: I suggest you first secure a refund, and then as TP suggested above report this to Enom.

From what I understand, a sub-account is separate from the parent account. How did DynamiteHost got a chance to resell the account?

(unless the password wasn't changed...)

Peter

Originally posted by ckpeter
From what I understand, a sub-account is separate from the parent account. How did DynamiteHost got a chance to resell the account?

(unless the password wasn't changed...)

Peter

it was, then i changed it back. i have a selection of passwords i use in rotation. i guess he just got lucky.

Certainly, just as I told the account holder, I do not want anything more from DynamiteHost other than a refund. Of course, this didnt break the bank so I will report this to Enom immedietly.

Is this new from DynamiteHost??

once you have domains in your account your peer reseller cannot do anything with it.. if the account has 0 domains they can.

The moral of the story, when you get your hands on an enom account - register just 1 domain and then the account is yours.

Matt, this is about DynamiteHost guessing the correct password and hacking into the account. Whether this account already has any domains would not matter.

Peter

there is a way to get into the account without knowing the password if you are its reseller and it has 0 domains.

Im not going to say how on here, but its easy to get full access. No hacking needed.

Originally posted by ckpeter
Matt, this is about DynamiteHost guessing the correct password and hacking into the account. Whether this account already has any domains would not matter.

Peter

i agree. as i paid for the account, logiacally even if i don't use it dynamitehost has no right to it. if enom choose to close the account because of non, use that would be fine as obveously they have that right. the reseller does not.

i'm not sure if they 'hacked' per say. i think is was probably more like they tried afew accounts to see if the password worked, and if it did, they sold it on.

either way, its not a good way to go, and it makes you wonder about their entire operation.

there is a way to get into the account without knowing the password if you are its reseller and it has 0 domains.

yes i see what you mean, though i hadn't realised you could actually do any more than view information!

Just how long did you wait for Fred to respond to your email before you posted here?

I'll bet it was less than 2 hours...

And you have to remember that Dynamite Host is in the UK, even though the servers are in Dallas.

thebyp2 : the system doesnt let you do anymore than view a little of there information, but there is a trick to forcing the system into letting you change there name/address/pass etc..

Originally posted by KoWind
Just how long did you wait for Fred to respond to your email before you posted here?

I'll bet it was less than 2 hours...

And you have to remember that Dynamite Host is in the UK, even though the servers are in Dallas.

Very cute. 2 hours would be unfair to Dynamite Host and not worthy of me posting here and reporting to them. The fact is, it's been well over 24 hours of my email submitted to them and still nothing. Nothing. Period.

It doesnt matter if they are in mars or if their servers in Saturn, they have most-likely already received my email and possibly have no care in the world about this. It's easy money for them, really, and $20 out the window. YOu see, it's not that big of a deal to me if this wasnt involving a host admin. I would have considered it scam, learned from it and moved on. But it's a host admin here in these forums, and I felt it wise to report it. I will be reporting to enom immedietly and in another 24 hours,i will be reporting to paypal (i want to make sure they have a good time frame of not responding to them).

It's all good. Live and learn.

Maybe you should have sent more discriptive emails. I've spoken to Fred, and all your email subject was was "Enom". I get about a dozen emails a day from spammers trying to sell me Enom accounts, so I skip over them, just as Fred did.

Fred has assured me that he is refunding your money in full. Yes, it was a mistake on Fred's end and steps are being taken to avoid the situtuation from happening again.

Yes, it was a mistake...my mistake.. thanks for making my defense KoWind.

Money was refunded approx 11 hours ago.....

I've passed my enom reseller account on to someone else with more knowledge in that field... so it won't happen again to you.

Regards,

Fred Harrington

Originally posted by KoWind
Maybe you should have sent more discriptive emails. I've spoken to Fred, and all your email subject was was "Enom".
KoWind, I don't remember you being in the middle of this, but that is incorrect. The email that was sent to me was entitled "ENOM ACCOUNT". Sure, this can be overlooked, but the title of my email was "Re: ENOM ACCOUNT" Please get your facts straight before you get involved in this. Yes, I can understand this email can be overlooked, but if I were an enom reseller, i believe any emails entitled "enom account" should be read and not skipped.

Originally posted by dynamitehost
Yes, it was a mistake...my mistake..
Fred, I accept your apology. I would like to confirm that Fred has submitted my money back as I understand, to a certain degree, how this can possibly happen in error. ?? All I suggest is that you read your emails and read up on documentation of software/services before you begin to resell them.

Originally posted by KoWind
Just how long did you wait for Fred to respond to your email before you posted here?

I'll bet it was less than 2 hours...

And you have to remember that Dynamite Host is in the UK, even though the servers are in Dallas.

im in the uk.

oh, and i have had no response or appology despite it being my enom account that was resold from under me.

I have not sold any enom accounts other than those one level below myself...

Originally posted by dynamitehost
I have not sold any enom accounts other than those one level below myself...

Yes, I believe we're quite aware of that ;)

Well, I bought one of the accounts from Fred of dynamite. When I logged in first I noticed that the account belonged to someone - meaning there was information about someone else and about 4-5 unregistered names in the shopping cart. I assume all enom subaccounts sold here belong(ed) to someone else because when the reseller creates a subaccount, obvioulsy they create it so someone can use it. However, they are being resold after the enom pricing policy change, because a) that someone is either themselves/their friends and they no longer need that extra account or b) that someone is not using the account and no longer needs it. Hence, I did not think much about it.

It did not matter to me whether it is a) or b) and when I logged in the first-time, I first changed the info., password, etc., and registered 4 names. I hope it's all good.

Originally posted by dynamitehost
I have not sold any enom accounts other than those one level below myself...

yes we know. my account. :confused:

Originally posted by thebyp2
yes we know. my account. :confused:

I'm sorry about your account being involved in all of this. I hope all is well and your customers aren't asking too many questions.

Originally posted by ecpHosting


I'm sorry about your account being involved in all of this. I hope all is well and your customers aren't asking too many questions.

don't blame you in the slightest. i just find it a bit strange that fred seems to be ignoring me, when he esentially sold something that wasn't his.

Isn't it just a bit unethical for anyone to be selling an enom account that someone has previously bought?

I think when these were offered for sale they were "advertised" as being "extra accounts created before the price increase"...so I thought they were just that, extra accounts that no one had bought, but had been created all at one time to save time in the future.

I am not ignoring anyone....

I have given a refund and tried to sort my mistakes out...

The accounts which I have been selling were ones I gave out to friends over the internet which they have never used nor were going to use... there were so many inactive accounts with 0 domains registered I obviously got mixed up in which accounts belonged to who...

I don't know what more you want from me? Please tell me.... maybe I could give you blood? Would that make you happy?

I don't see any other way that you are going to accept my apology and leave it at that....

Dynamite, you were the person selling accounts in the Related offers forum weren't you? It came out that you said that you were an EPT, then you changed the story to read that your EPT was AQHost. Then, when Simon had come out to squash that story, you retracted it and then said that you were mislead by the person that sold the accounts to you.

I think you should consider coming clean, give whatever dirty money you took back, and just keep apolgizing until the victims stop asking for an apology. :)

-WC-

No... you have that story slightly wrong...

I never said I was the ETP... I believed AQHost was, which I was misinformed by the person above myself.

I have issued a refund already and an apology...

as I said before... what more can I do?

Originally posted by dynamitehost
... what more can I do?

well, you haven't actually responded to my emails, and (though i might have read your posts wrong) you haven't actually appologised to me.

Both me and ecpHosting were quite seriously wronged here. Its obeveously a point of perspective as to who was wronged more, if either.

I'm not quite sure you seem to realise the gravity of what you did.
it would be a kin to me selling a reseller hosting account to somebody, then selling the same package to another person along with all the accounts that have been setup in the reseller account.

I have to earn the trust of my clients and support them personally, if they suddenly have a new person responding to their support emails who they haven't any relation to, it casts a shadow over the trust i have earnt from them. (to say the least)

luckily for me ecpHosting realised there was a problem and was quick to act, as well as being curtious to some very confussed customers.

Originally posted by dynamitehost
..I never said I was the ETP... I believed AQHost was, which I was misinformed by the person above myself...

Well, someone in that thread said you said you were the EPT, which got the ball rolling.

-WC-

If I was thebyp2, I'd expect a formal, written apology, signed and snail mailed, and also a refund of any setup fee you've charged.

If I was in his position, my trust for dynamitehost would be completely lost....

Originally posted by akash


If I was thebyp2, I'd expect a formal, written apology, signed and snail mailed, and also a refund of any setup fee you've charged.

If I was in his position, my trust for dynamitehost would be completely lost....


i certainly feel seriously agreaved. and no, i have very little trust in him. as i said before, it doesn't bode well for any other services he offers.

For a start you registered 0 domains.

I am not about to write an apology for an account which was sold for a mere $10.

I have no interest in this board anymore as people are constantly taking it upon themselves to stick their noses into others business.

I have apolagised once, and once is enough.

Originally posted by dynamitehost
For a start you registered 0 domains.

I am not about to write an apology for an account which was sold for a mere $10.


There ya have it folks....true professionalism from dynamitehost :rolleyes:

You should be ashamed of yourself! How dare you call yourself a businessman!

Customers come first - always and forever.

It doens't matter if its only a $10 account, you should still write an apology. And it doesn't matter if he didn't register domains; I bought a car that is sitting in my garage right now - haven't taken it out yet - does that give Ford the right to sell it to someone else?



I have apolagised once, and once is enough.

If thebyp says you didn't apologize, then obviously you haven't; I dont see an apology to thebyp either.

I have no interest in this board anymore as people are constantly taking it upon themselves to stick their noses into others business.

:wavey: Thanks for making your last post searchable for your future prospective customers.

Originally posted by dynamitehost
For a start you registered 0 domains.

I am not about to write an apology for an account which was sold for a mere $10.

I have no interest in this board anymore as people are constantly taking it upon themselves to stick their noses into others business.

I have apolagised once, and once is enough.

yes , it did have 0 domains registered directly by me. though there are some 20 sub accounts with domains registed in them. don't remember the rule that says 'all domains must be registered in your account root'.

taken from dynamitehost.com Package: Intermediate - $4.95 - £3.20

don't care about those either as they are only sold for less than $10?

what the hell kind of attitude is:

I am not about to write an apology for an account which was sold for a mere $10.

i'm sorry grow up. if you sell a service you have to be prepared to support it. no matter what the charge.

I have no interest in this board anymore as people are constantly taking it upon themselves to stick their noses into others business.

You seem really interested when you want to sell something.

I have apolagised once, and once is enough.

when? to me? was that the email response i got.. oh hold on i didn't get one.

i'm really sorry that this is all to much for you, but i'm not quite sure what exactly you expect when you do something of this nature?

Just to clear up this mysterious email, I believe this is the email he is referring to:

Delieverd 2:15am EST 11/7/02
Hello,

I have been very busy the last few days because of server moves etc.

Sorry for this, I genuinely thought his account was not being used.

You will get your money back.

Regards,

Fred Harrington
This was delivered to admin@ecphosting.net early this morning. As far as everything going on, he's already received my forgiveness because he at least said he was sorry. As far as everyone else, I believe everyone else ought to get a similiar email. Nothing but pride being held back here, a simple apology in some form or another is appropriate here to those requesting it (and all that would like one is thebyp2)

I have no interest in this board anymore as people are constantly taking it upon themselves to stick their noses into others business.
And that's your opinion. However, i believe it still is fair for an apology to be dispatched. That's all. :look:

I thought I posted an apology earlier, but after reading through, I haven't... boy even i'm getting confused by this...

I apolagise explicitly, publically and personally to thebyp2 for the unwelcome and unauthorised resale of his reseller account.