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View Full Version : parallels trying to gouge their partners


Jag
05-18-2009, 06:09 PM
We have been a platinum partner with swsoft, now parallels, since vz was in its early stages. We just got assigned a new rep 6-9 months back and boy is the service starting to slip there. Anyone else get word that parallels has a new price structure, yet again, that basically is just a 40% price hike? They are going to put the nails in their own coffin with moves like that. Recession isnt the best time to raise prices, and never in an industry when so many of the competitors are fighting to be the standard in virtualization.

Any other parallels partners aware of the change?

Everyday
05-18-2009, 08:24 PM
I just got a call recently that they're doing a promo to bring in new partners. The only reason I could think to have them as an offering is for plesk. We get a few requests for it but I really have no desire to get roped into their monthly minimum commits when there's no reason.

BurstNET
05-18-2009, 08:47 PM
>> Anyone else get word that parallels has a new price structure, yet again, that basically is just a 40% price hike? >>

They are doing this across the board to all partners as their existing contracts expire.
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team-vps
05-18-2009, 09:27 PM
40%, that is huge. With the already slim margins hosting companies are working with, how can they justify that right now.

bdwarr6
05-18-2009, 09:42 PM
>> Anyone else get word that parallels has a new price structure, yet again, that basically is just a 40% price hike? >>

They are doing this across the board to all partners as their existing contracts expire.
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I want to know how the worst company (vendor) I have ever dealt with can justify a 40% price hike. cPanel raised prices 10% yet I still get a reply in 10 minutes if I submit a ticket. Para-crap takes 4 hours for a worker to come back and ask us a question proceeding to just restate what I asked them and try to find a way to ask for other information.

They suck and don't deserve a 5% price increase. Just use openvz and pay to have vzstat, and vztop

MonteCarloHosting
05-18-2009, 10:11 PM
They suck and don't deserve a 5% price increase. Just use openvz and pay to have vzstat, and vztop

I agree, Parallels just simply sucks. We no longer have anything to do with Plesk, and are happy about it.

I'm kind of P'Oed that all the Windows CPs are owned by the same company... Confixx, Plesk, H-sphere... It's a monopoly already. Can't wait till cPanel for Win goes gold.

As for using openvz, use Citrix Xenserver. We switched a few months ago, and haven't looked back since. Better density, higher performance, and automatic fallover systems.

bdwarr6
05-18-2009, 10:13 PM
I agree, Parallels just simply sucks. We no longer have anything to do with Plesk, and are happy about it.

I'm kind of P'Oed that all the Windows CPs are owned by the same company... Confixx, Plesk, H-sphere... It's a monopoly already. Can't wait till cPanel for Win goes gold.

As for using openvz, use Citrix Xenserver. We switched a few months ago, and haven't looked back since. Better density, higher performance, and automatic fallover systems.

Plesk is complete crap it looks aweful perdy to the naked eye but cant do anything more than a lamp box without learning what page 13 different settings are on to change an ip or SSL.

I will defiantly look into xen

Everyday
05-18-2009, 11:53 PM
As for using openvz, use Citrix Xenserver. We switched a few months ago, and haven't looked back since. Better density, higher performance, and automatic fallover systems.

Does citrix xenserver offer a web based interface for customers to access and control their vps yet? Last time I looked at it there were no such features.

JFSG
05-19-2009, 12:07 AM
Does citrix xenserver offer a web based interface for customers to access and control their vps yet? Last time I looked at it there were no such features.
HyperVM does the job well, isn't it? What I dislike about HyperVM is them being noted as the software "for failures", as 99% of the new startup VPS companies are using HyperVM, and disappearing overnight...

bdwarr6
05-19-2009, 12:15 AM
HyperVM does the job well, isn't it? What I dislike about HyperVM is them being noted as the software "for failures", as 99% of the new startup VPS companies are using HyperVM, and disappearing overnight...

Hypervm is crap pure crap

MonteCarloHosting
05-19-2009, 12:49 AM
Does citrix xenserver offer a web based interface for customers to access and control their vps yet? Last time I looked at it there were no such features.

The API that XenServer uses is extensive. You can control every aspect via a programming language of your choice.

There is also a pre-made CP, from Citrix themselves, called "Citrix XenCenter Web", though it is currently in development:


http://community.citrix.com/blogs/tag/xenserver_web_interface

Adam_OC3
05-19-2009, 03:34 AM
We won't be renewing our Parallels contract either from what I know. I keep hearing higher up staff telling us to not sell any new licenses for Parallels and that we will ride out the rest of the contract and be gone.

Let's just hope that Enkompass from cPanel is a suitable alternative and has a good Plesk migration tool.

kris1351
05-19-2009, 09:07 AM
I was very disappointed when they bought H-Sphere. That was such a good product and we dropped it just to keep from having to deal with Para.

Everyday
05-19-2009, 11:00 AM
Hypervm is crap pure crap

While I wouldn't call it crap, I would say its not what we're looking for as a permanent solution. It does its job and that's it. Unfortunately it's really the only option other than parallels. While I think citrix has a decent product we don't really want to build our own web based interface for customers to access their vps.

Are there any other real options for vps deployment?

trustworthy
05-21-2009, 02:49 PM
I agree, Parallels just simply sucks. We no longer have anything to do with Plesk, and are happy about it.

I'm kind of P'Oed that all the Windows CPs are owned by the same company... Confixx, Plesk, H-sphere... It's a monopoly already.

Hosting Controller and DotNetPanel are two good CPs still not owned by Parallels but cannot say how long would they survive there :D . But really good panels and specially Hosting Controller it has got the free quality support too with features like that of HSphere.

Jag
05-21-2009, 05:59 PM
It does plain suck, but its only going to hurt them most. We're already going to replace it as our vps standard and use xen with our vscontrol software. I really dont see how they think they can justify a 40% hike to every single partner, the people that built them, and think it will turn out good for them. Already ourselves and numerous other partners are exploring the other options. Im all for it, this will only help vscontrol, hypervm, vmware, 3tera, and other virtualization platforms gain market share.

We dont treat our clients this way, in fact we pass on savings, I just dont understand how they think its a good move especially in a recession.