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Roy Florian
05-17-2009, 02:16 AM
Hello WHMCS give out this error when costumer want to register new domain:

" An Error Occured
{passwd=Password should be alphanumeric characters with minimum of 8 characters and maximum of 15 characters} "

I checked all password and they all match this ( at list 8 and not more then 15chars ).

What could be wrong ?

Our WHMCS version: 3.8.1

FazeWire
05-17-2009, 02:38 AM
This is an error caused by the recent API changes to several domain registars. It is most easily fixed by just upgrading WHMCS to the latest version.

x3calibers
05-17-2009, 02:54 AM
Upgrade to 4.0 latest WHMCS :)

also try to use passwords containing words, numbers and special character and see how it goes.

hightekhosting
05-17-2009, 03:28 AM
Roy,

There is a setting within WHMCS that you can change regarding password strengths.

Go to:

Setup->General Settings->Other and look for Required Password Strength

Change/reduce that number or place a 0 to disable.

Hopefully that fixes you up :)

Regards,

Dale

semoweb
05-17-2009, 09:15 AM
Hello WHMCS give out this error when costumer want to register new domain:

" An Error Occured
{passwd=Password should be alphanumeric characters with minimum of 8 characters and maximum of 15 characters} "

I checked all password and they all match this ( at list 8 and not more then 15chars ).

What could be wrong ?

Our WHMCS version: 3.8.1

Try the new WHMCS 4.0 it's great!

Roy Florian
05-18-2009, 12:40 AM
Thanks for help, problem solved with WHMCS 4.0