amirism
05-16-2009, 04:52 AM
i have had a "shared account with hostican for almost a year now,before i started seeing those resource/CPU emails.so i decided to move to a VPS by another host(ServInt).
Problem is they HostIcan denied to unlock my domain unless i cancel the entire hosting package,and they promised me once i do that i will have full access to my domain,something that did not happen.
after they canceled my account they removed my A-records,only gave me the EPP code(which is useless without authorisation email to my name)lock me out of my domain login form and are not replying my tickets as well as replying phone calls.white i thought would be a seamless transition is now a nightmare!!
i don't know how to proceed but is there any other way to do this?
i tried contacting register.com but they said that without A records they can't move my domain,or it will have to take 5-8 working days!!since they have to manually transfer details of my domain.
Problem is they HostIcan denied to unlock my domain unless i cancel the entire hosting package,and they promised me once i do that i will have full access to my domain,something that did not happen.
after they canceled my account they removed my A-records,only gave me the EPP code(which is useless without authorisation email to my name)lock me out of my domain login form and are not replying my tickets as well as replying phone calls.white i thought would be a seamless transition is now a nightmare!!
i don't know how to proceed but is there any other way to do this?
i tried contacting register.com but they said that without A records they can't move my domain,or it will have to take 5-8 working days!!since they have to manually transfer details of my domain.
