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View Full Version : Does anyone know what the issue is with Aquarious Storage?


Cape Dave
05-05-2009, 12:41 AM
My server is down and so is their web site. Thanks, Dave

tru1
05-05-2009, 12:48 AM
Works for me??

http://www.aquariusstorage.com/index.php

RossMAN
05-05-2009, 12:57 AM
Works for me??

http://www.aquariusstorage.com/index.php

Works for me as well.

Cape Dave
05-05-2009, 01:06 AM
Man, that is weird. Neither it, nor mine or any of my clients sites work. As I am in the business, at least I know the Internet is not perfect. At least not ALL the time :)

diligent
05-05-2009, 01:10 AM
Man, that is weird. Neither it, nor mine or any of my clients sites work. As I am in the business, at least I know the Internet is not perfect. At least not ALL the time :)
Your IP is most likely locked up in a firewall. Contact your host via e-mail or another connection, or even via proxy, giving them your IP.

You could also do a traceroute to your server and see where the problem lies.

ServerOrigin
05-05-2009, 01:10 AM
Works fine here.

Cape Dave
05-05-2009, 01:20 AM
Thanks, I will check this out. Sorry if I raised a false flag.

Cape Dave
05-05-2009, 01:28 AM
Here is my trace route. Looks like it gets there and then stops:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\David Bell>traceroute aquariustorage.com
'traceroute' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\David Bell>tracert aquariusstorage.com

Tracing route to aquariusstorage.com [69.16.232.9]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 96.67.16.1
3 8 ms 7 ms 7 ms 68.85.142.249
4 8 ms 9 ms 11 ms te-9-4-ur01.mashpee.ma.boston.comcast.net [68.87
.144.201]
5 9 ms 10 ms 10 ms te-9-2-ur01.marion.ma.boston.comcast.net [68.87.
144.185]
6 11 ms 11 ms 11 ms po-53-ar01.foxboro.ma.boston.comcast.net [68.85.
162.161]
7 12 ms 12 ms 13 ms be-56-crs01.needham.ma.boston.comcast.net [68.85
.162.181]
8 16 ms 16 ms 17 ms pos-0-0-0-0-ar99.chartford.ct.hartford.comcast.n
et [68.85.162.70]
9 21 ms 20 ms 19 ms pos-1-7-0-0-cr01.newyork.ny.ibone.comcast.net [6
8.86.90.57]
10 19 ms 19 ms 19 ms xe-11-3-0.edge1.NewYork2.Level3.net [4.71.186.5]

11 19 ms 21 ms 19 ms vlan52.ebr2.NewYork2.Level3.net [4.69.138.254]
12 60 ms 53 ms 53 ms ae-2-2.ebr1.Chicago1.Level3.net [4.69.132.65]
13 50 ms 51 ms 49 ms ae-11-51.car1.Chicago1.Level3.net [4.68.101.2]
14 60 ms 59 ms 59 ms WBS-CONNECT.edge5.Chicago1.Level3.net [4.71.182.
14]
15 57 ms 57 ms 57 ms lw-dc2-core4-ge1-10.rtr.liquidweb.com [209.59.15
7.137]
16 68 ms 57 ms 57 ms lw-dc2-sec1-dist2-po2.rtr.liquidweb.com [209.59.
157.130]
17 * * * Request timed out.
18 * * * Request timed out.

DXHosting
05-05-2009, 02:08 AM
do you have a reseller account or a vps?
check your firewall settings , i migth want to add you ip.

Cape Dave
05-05-2009, 02:25 AM
I have a reseller account. All other stuff on the web is fine, and I did not make any changes to my firewall, but I will check anyways. Thanks. This is a bit strange. Dave

DXHosting
05-05-2009, 02:31 AM
do you have a reseller account or a vps?
check your firewall settings ,you migth want to add you ip.

you may want to add your ip to the safe list
check ConfigServer Security & Firewall in whm and in the allow ip Edit the IP address allow file (csf.allow) that will prevent you from banning your self

Cape Dave
05-05-2009, 02:31 AM
Could someone try going to dwbhosting.com ? This is my own web site on the server. thanks.

DXHosting
05-05-2009, 02:39 AM
it came just fine ,it have a plane taking off rigth?

Cape Dave
05-05-2009, 02:42 AM
Yep. Ok, that makes me happy as my client sites are probably coming up also. I am concerned about them, not me. Frustrating as I have no way of contacting Ryan if I cannot get to their web site. I tried an email to support, but I am aware that is not a ticket. I am going to reboot my modem for the heck of it.

ldcdc
05-05-2009, 02:48 AM
Frustrating as I have no way of contacting Ryan if I cannot get to their web site. Try using PM to contact their representative here (could be Ryan, I don't know): http://www.webhostingtalk.com/member.php?u=126453

Maybe you can use a proxy to get to their site and submit a ticket?

Cape Dave
05-05-2009, 02:49 AM
No joy with the modem/router reboot. Darn, all I did was change one MX record on one domain. I am pretty sure that did not cause this issue :)

DXHosting
05-05-2009, 02:49 AM
try to use a web proxy and summit your ticket

Cape Dave
05-05-2009, 02:54 AM
thanks. I will try the PM. I am afraid to admit that I do not know how to use proxys. Never have had a reason to.

Cape Dave
05-05-2009, 02:59 AM
OK, that was easy. Now I know what a proxy is :) Gotta love Google. Darn handy little trick :)

Cape Dave
05-05-2009, 03:06 AM
Thanks for all your help. A ticket is submitted! Please consider this thread closed. AND THANK YOU ALL FOR YOUR HELP. This is one excellent forum!

RossMAN
05-05-2009, 09:43 AM
Yep. Ok, that makes me happy as my client sites are probably coming up also. I am concerned about them, not me. Frustrating as I have no way of contacting Ryan if I cannot get to their web site. I tried an email to support, but I am aware that is not a ticket. I am going to reboot my modem for the heck of it.

In the future maybe you can send an e-mail to support@aquariusstorage.com?

I'm glad you got it resolved and your sites are accessible again :)