Does anybody heard about them? Their prices seems very very attractive.

$199 for dual Athlon 1800+?

Does anybody have any experience with them?

thanks!

Yes, I have a box with em right now. They have excellent support, people go out of their way to help you out. =)

I currently have a Viper. Had it just over 1 month now and I can say i've never been happer with any host. :agree:

I whold get a server it than beacuse the cheapest acount is over a T1. And i will not get a dedicated on a server that gives me a lower link than me here in Brasil ( 2Mb/s DSL ).


And the 100 Mb/s plan they charge a $3 per Gb it a min. 100 Gb..


I don't know but RS charges $ 1.50 and i'm pisted it that..The only place i recomend is United beacuse they charge a diferent pricing betwen plans.
( $49 - $0.80 per Gb )
( $99 - $0.70 per Gb )
( $199 - $0.50 per Gb )
( $299 - $0.50 per Gb )

And for me the ping to ( www.rackforce ) it's 230 ms.
I will not get a lower band host that's is 50 ms more far from Brasil ( my future client's ).

But good luck

Hostingsp he asked for people that have used the company. Please read the forum rules....:rolleyes:

Does anybody heard about them?

I'm just tell him why i will not chose than...

Basic it's beacuse off there ping to me.
But if i can't say why i will not chose a company that's ok... i din't know that


sorry

We have a number of boxed with them, but have put any future ones on hold due to some billing problems we have had with them.

hostingsp,

you have clearly demonstrated complete cluelessness regarding technical issues in your previous posts regarding deds. sorry to be blunt, but you are in no position to hand out advice.

Originally posted by ikiwi.net
We have a number of boxed with them, but have put any future ones on hold due to some billing problems we have had with them.

Will you tell me (or PM me) what kind of problem it was?
I'm now considering to have a box with them, and I'd like to know
it in advance.

Thank you.

just a small update.
i talked with guys at rackforce.com and they said that every comp have a 100mbps line, but have a traffic limit that is equal to T1 line.

I found rackforce when they first advertised in google, but right now they seem to be down. :confused: hhmmmm....

Its up for me....:confused:

I'm sorry to say this but to me the customer service at Rackforce is the worst. And believe me, I have my reasons.

Originally posted by dominicohare
I'm sorry to say this but to me the customer service at Rackforce is the worst. And believe me, I have my reasons.

Just curious, what customer service problems have you had with them? I've always gotten more than I expect when I've asked for anything.

Yes, I also like to know the reason.

i`ve talked with them via their online chat a few times and they were very helpful...

update about the comapny: i just made a ping of their server from my rackshack`s box - i got 60-80% packet losses with average 102ms time! i think i wont be their customer... but... where else i can find such a great prices :rolleyes:

hostingsp- try and learn from other peoples comments and see how they assess suppliers. price isnt everything. unitedcolo isnt in the same league as rackforce

and what problems are people having?

Try pinging 64.141.68.35

It's a server of mine I have at rackforce.

76 ms at average from RS box...

I've always had good results there, personally.

Also, if anyone happens to check that IP at the moment, I am doing some maintenance, so there may be downtime not related to rackforce. It will be temporary.

As far as what I've seen from their customer service, it's been stellar. That's what I've heard from others, and why I went to them in the first place. They don't leave you hanging when you need them, and they usually do things you need without you specifically asking them. It's not just the tech side either. They work very well together.

I am still interested to see what the issue was that wasn't resolved with dominicohare.

skelley1,

seems like you are a happy customer.
could you please tell me more about their network stability/speed. Because as I`ve said their ping is very bad realatively to other providers.

thanks!

ping is a very poor judge of a server. it actually only tells you the time between you and the computer. tracert and downloads will tell you a bit more about how a server actually works. you could be getting bad pings due to variables outside of rackforce's network.

The reliability of my server there has been perfect. Obviously at some point they will have some issues, but every place will. With the skills I've seen from Ian (their head guru) I would imagine that they could stand attacks as well as anyone.

Here is information regarding their network as stated on their site:

Is connected to the Internet via redundant, full-duplex fiber-optic connections to multiple backbone providers.

Is located in a seismically and meteorologically stable geographic area.

Is directed by redundant BGP4 routers and VLAN distribution switches.

Is served by powerful shared or dedicated Linux machines that are custom built for speed and stability.

Is powered by uninterruptible power systems with backup diesel generators.

Is protected in our Data "Vault" which features:
a) redundant HVAC temperature control systems
b) smoke and moisture alarms
c) advanced fire suppression systems
d) two-stage secure entry
e) steel mesh enforced walls and steel entrance doors
g) motion sensors and security cameras

If you want to get an idea of their customer service, go to http://rackforce.com and click on to talk to a rep. They pop up and see if they can help you a lot of the time. Every issue I've had with them (which has been minor) has been resolved as soon as I brought it up. Cust. service isn't a problem there.