i have a sub-reseller account and dont even know who the primary reseller is, im probably been passed down the chain about 100 times, thats why i was always afraid the primary reseller would suddenly increase your price.

but what i found out today is that, if you created a sub-reseller account under your account, with the same price as your account, your reseller will not be able to increase your price.

I've tested this myself, i created sub account 1, and another sub account 2 under sub account 1, then tried to increase sub account 1's price, to see what happens, and this is the error message that i got:

"Reseller price cannot be set higher than existing reseller sub accounts."

What i understand from this is once you create a reseller account under yourself, your reseller will not be able to delete it, raise your price, or do anything to your account, its like you are under ENOM yourself!

does anybody know the "facts" to this? obviously im still guessing

1. One thing I noticed is that the primary reseller gets a copy of my order along with a list of all domain(s) I ordered, each time. He also has access to all the domains I ordered. I don't like that.

2. Also, what other info can the ETP and the reseller (who sold me my subreseller account) view? Can they view my shopping cart, etc., from their main account?

3. The main ETP can also push domains between accounts (it says on enom page) as long as he has the "login ID" on both accounts? So, does that mean my ETP can move my domains to some other sub-account he created? That is scary.

thanks

A+ - Thanks for the sub-account price secured tip - Nice to know!

Gurudev

1- I don't like it either - but the above tip might hide the info. Care to try? i'll try it in a few days and check - but I'm out of domain spending cash :(

2- Why not setup a few sub-accounts and check for yourself? Most of the info will be blocked by enom - but some is open to your reseller.

3 - The parent reseller can not push your domains out, unless you send him your password. It's just the same as you pushing domains between your own acconts.

Hmm, so all of us with 6.95 accounts, who've created reseller accounts under us - our parent reseller cannot raise our prices? That's great!

Originally posted by Gurudev
1. One thing I noticed is that the primary reseller gets a copy of my order along with a list of all domain(s) I ordered, each time. He also has access to all the domains I ordered. I don't like that.


You may not like that, but it's vitally important to the parent reseller.

You are responsible for any fraud that happens with your account. If you do not cover the fraud, then the parent account is responsible.

So I'm pretty sure the email is eNom's way of informing the parent reseller what is going on.

I'm also 99% sure that the parent can cancel one of your domain orders (only by requesting eNom to do it) if they believe it is fraud. Again, this is CYA for the parent reseller.

I've tried to point this out a few times before, but that's why it was/is so important to pick your parent reseller carefully. As long as everyone knows what's going on, there are no supprises.

Frank

Originally posted by Chris Marks
Hmm, so all of us with 6.95 accounts, who've created reseller accounts under us - our parent reseller cannot raise our prices? That's great!

Great but not true. All it would take is a request to eNom and they would override the error messages and reset rates in the relevant chain of resellers. I know this to be the case as I have had it done once before to block a fraudster.

Best wishes,
Simon.

You may not like that, but it's vitally important to the parent reseller.

I don't see any need for the parent reseller to know which names others are registering. They can get an order#, amount, etc., and if there is an investigation then they should be able to request the names from enom. May the ETP should get the email with the information but not the resller or the subreseller (if I were a subsubsub reseller).

You are responsible for any fraud that happens with your account.
Once a reseller deposites $100 or $300 then enom approves the CC and the amount is deposit. The amount per domain is deducted from this deposited. What fraud are you talking about? It is not like the parent reseller pays first for the subresellers' domains.

Originally posted by Gurudev

Once a reseller deposites $100 or $300 then enom approves the CC and the amount is deposit. The amount per domain is deducted from this deposited. What fraud are you talking about? It is not like the parent reseller pays first for the subresellers' domains.

I can only speak from the experience of my sub-resellers. The vast majority of resellers will not deposit any money with eNom. They will use either Reigstry Rocket or PDQ to do their sales. So unless they are selling a lot of domains, they will have very little or no money in their account.

Along comes joe-kiddie with a stolden credit card. He/she buys 5 domains @ 7.00 wholesale. That's $35 that eNom IS going to collect from someone.

If you don't want someone else seeing your orders, I would suggest that you setup your own ETP account with eNom.

Frank

Thank you for your opinions. There will always be fraud and because these are domain names, enom has full control and they can delete the unpaid orders. It does not make it any better or worse if the reseller (not ETP) knows which domains were registered. I understand the fact that the reseller should know the number of domains registered by resellers, the commission per order, etc., for their reference.

Along comes joe-kiddie with a stolden credit card. He/she buys 5 domains @ 7.00 wholesale. That's $35 that eNom IS going to collect from someone.
Now, that is when it is "not sold within the reseller account" and sold to an end user directly, meaning the joe kiddie is not using the subseller account but is using the registryrocket as you stated. I understand that and in that case when a enduser is involved there will always be fraud and it can or cannot be solved by involving an ETP. I mean they (enom) are not going to hold the ETP accountable for that are they? They (enom) can just delete those domains on unpaid and fraudlent orders - case closed.

If you don't want someone else seeing your orders, I would suggest that you setup your own ETP account with eNom. Thank you for your suggestion but that is not what we are talking about. Tell me something that I don't know. I am not interested in becoming an ETP but I am interested in discussing options and suggestions on existing reseller services. If I could/wanted to become an ETP then I would not be posting my original question here now - would I ?:rolleyes:

Just curious, why do you care if your parent account sees what you register?

No particular reason, I was just stating that there is no need for anyone else to know what other names were being registered.;)

Originally posted by AQHost
Great but not true. All it would take is a request to eNom and they would override the error messages and reset rates in the relevant chain of resellers. I know this to be the case as I have had it done once before to block a fraudster.


I've had to do this once too. I requested eNom increase the price on one of my resold accounts because the guy using it had made three fraudulent purchases in 3 days. (Which I was liable for!!)

So it is not true that your parent reseller can't change the prices. They can.. but they have to have a good reason, I think.

I mean they (enom) are not going to hold the ETP accountable for that are they? They (enom) can just delete those domains on unpaid and fraudlent orders - case closed.
Yes they will hold you accountable, as they cannot always simply delete fraudulently registered domains.

One question:

Couldn't your parent reseller increase the price of your account if you don't have a sub-account already created with the same pricing you have?

In other words.. if you are now restricted to only $8.95 accounts and you don't already have anything lower.. then your parent reseller could raise your price up to $8.95.

No?

Originally posted by mrzippy

the guy using it had made three fraudulent purchases in 3 days. (Which I was liable for!!)

How can you know they were fraudulent purchases, MrZippy? Just curious!

-Eric

Originally posted by NetworksData

How can you know they were fraudulent purchases, MrZippy? Just curious!

-Eric

I got a bill from eNom telling me they were taking $$ out of my commission account to cover the cost of the fraudulent charges.

Originally posted by mrzippy


I got a bill from eNom telling me they were taking $$ out of my commission account to cover the cost of the fraudulent charges.
mrzippy

Oh! God!

That's is unfair! Because We have no control on the reseller for fraudlent purchase..

We'd better be care to select reseller for services.


Regards

PrimeDNR

Originally posted by PrimeDNR
That's is unfair! Because We have no control on the reseller for fraudlent purchase..

We'd better be care to select reseller for services.


Yes, when you create your sub-accounts you must be certain you have read and understood the terms from eNom. They clearly state that YOU are liable for fraud originating from your sub-account(s).

It is not unfair. It is an agreement that you must agree to in order to have your reseller account.

This is why you should be very careful with whom you allow to be your sub-accounts.