Tired of other outsourced support companies providing crappy support flooded with canned response and no resolution? We3cares is your total solution! We3cares is specialized in providing server management and providing LOW COST technicians for you!

Don't get fooled by some other companies claiming dedicated technicians when they are in reality, shared. When we say it, we mean it, cause we really cares.

We have multiple plans ranging from a single server support to a dedicated team providing support dedicated for your company!

Dedicated Support Admin/Team

Our offshore dedicated support technicians are second to none. They basically work as if a staff employed by you yourself, not shared with anybody else. They can do significantly more than what traditional shared technicians can offer.

Dedicated Support Admin

· 9 Hours a Day, 6 Days per Week

· Unlimited Helpdesk & Live Chat Support

· 20 Minutes Average Guaranteed Response Time (NO CANNED RESPONSE!)

· 6 Hours or less Average Guaranteed Resolution Time

· Level 1-3 Support*

· Server Setup, Optimization & Hardening

· Proactive Server Monitoring

· Installation of 3rd Party Software/Scripts

· Software Patches & Upgrades

· Customized Requirements (contact us)

· Basic Pre-Sales Support

Dedicated Level 2 Technician - $500/month (Less than $2.23/hour!)

Dedicated Level 3 Technician - $700/month (Less than $3.12/hour!)

*Live chat support covers level 1/2 issues only. If needed, support technicians may submit a ticket on the client’s behalf on higher level issues. Depending on the support technician’s expertise, they may not be able to handle tickets greater than their ability. Hence, you are highly recommended to hire our level 3 technicians, which is also cheaper than most other companies out there. Contact us for more information.

Dedicated Support Team

· 24/7 Support Coverage

· Unlimited Helpdesk & Live Chat Support

· 20 Minutes Average Guaranteed Response Time (NO CANNED RESPONSE!)

· 6 Hours or less Average Guaranteed Resolution Time

· Level 1-3 Support*

· Server Setup, Optimization & Hardening

· Proactive Server Monitoring

· Installation of 3rd Party Software/Scripts

· Software Patches & Upgrades

· Customized Requirements (contact us)

· Basic Pre-Sales Support

Dedicated Level 2 Team (4 Admins) - $1800 (Less than $2.50/hour! $450 per tech!)

Dedicated Level 3 Team (4 Admins) - $2600 (Less than $3.61/hour! $650 per tech!)

*Live chat support covers level 1/2 issues only. If needed, support technicians may submit a ticket on the client’s behalf on higher level issues. Depending on the support technician’s expertise, they may not be able to handle tickets greater than their ability. Hence, you are recommended to hire our level 3 technicians, which is also cheaper than most other companies out there. Contact us for more information.

Our MOST popular plan, the Complete Server Management, is what you need to get yourself started! Complete Server Management

http://www.we3cares.com/Complete-Server-Solutions.html



If you have dedicated server(s) and you want it professionally managed with professional support to both you and your clients, we have you covered. We can provide both helpdesk & live chat support for you & your clients, while majority of other outsourced support companies out there offer traditional helpdesk support only.

·24/7 Support Coverage

·Unlimited Helpdesk & Live Chat* Support

·Unlimited Accounts/Domains per Server

·20 Minutes Average Guaranteed Response Time (NO CANNED RESPONSE!)

·6 Hours or less Average Guaranteed Resolution Time

·Level 1-3 Support*

·Server Setup, Optimization & Hardening

·Proactive 24/7 Server Monitoring

·Installation of 3rd Party Software/Scripts

·Software Patches & Upgrades

·Basic Pre-Sales Support



1st Server - $80

Up to 5 Servers - $350 ($70/server!)

5 to 9 Servers - $600 ($66/server!)

10 to 20 Servers - $1000 ($50/server!)

More than 20 Servers - Contact Us



*Not applicable for VPS main node. Please contact us for custom quote.

*Additional $60/mth applies for live chat support.

*Live chat support covers level 1/2 issues only. If needed, support technicians may submit a ticket on the client’s behalf on higher level issues.Can't afford Dedicated Team? No problem! We have an excellent alternative! Semi-Dedicated Team (Shared Team)



Semi-Dedicated team is very similar to our Dedicated team, except they are shared with another company, which means each Semi-Dedicated Team will be shared by 2 companies. Semi-Dedicated team is a cost effective way to provide high quality support 24/7 without spending large sums on Dedicated team when not necessary.



24/7 Semi Dedicated Support Team

·24/7 Support Coverage

·Unlimited Helpdesk Support

·20 Minutes Average Guaranteed Response Time (NO CANNED RESPONSE!)

·6 Hours or less Average Guaranteed Resolution Time

·Level 1-3 Support

·Server Setup, Optimization & Hardening

·Proactive Server Monitoring

·Installation of 3rd Party Software/Scripts

·Software Patches & Upgrades

·Customized Requirements (contact us)

·Basic Pre-Sales Support



Price - $1200/mth



12/7 Semi Dedicated Support Team (Sleep Well Plan)

·12/7 Support Coverage

·Unlimited Helpdesk Support

·20 Minutes Average Guaranteed Response Time (NO CANNED RESPONSE!)

·6 Hours or less Average Guaranteed Resolution Time

·Level 1-3 Support

·Server Setup, Optimization & Hardening

·Proactive Server Monitoring

·Installation of 3rd Party Software/Scripts

·Software Patches & Upgrades

·Customized Requirements (contact us)

·Basic Pre-Sales Support



Price - $650/mth



Still not convinced? We let our clients' speak for us!

http://www.webhostingtalk.com/showthread.php?t=748914

http://www.webhostingtalk.com/showthread.php?t=723519&highlight=we3cares
http://www.webhostingtalk.com/showthread.php?p=5344890#post5344890
http://www.webhostingtalk.com/showthread.php?p=5330699#post5330699%3Cbr%20/%3E

http://www.webhostingtalk.com/showthread.php?t=732484&highlight=we3cares
http://www.webhostingtalk.com/showthread.php?t=736353&highlight=we3cares
http://www.webhostingtalk.com/showthread.php?t=740218
http://www.webhostingtalk.com/showthread.php?t=851264
http://www.webhostingtalk.com/showthread.php?t=855939


Contact us for a custom plan or more information.