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View Full Version : United Colo honors the 20% uptime guarantee


kongen
11-01-2002, 09:10 AM
For my 49$ server I was billd only 39$. :) And I havent had any downtime lately, sow it looks like they are starting to get a grip on it now.

Thumb up for United Colo.

PixyMisa
11-01-2002, 09:46 AM
Cool.

Did anyone else at United Colo get rebooted a couple of days ago? Just wondering what happened to my box. Came back fine, but shouldn't have gone down. :confused:

sonic
11-01-2002, 07:05 PM
really ? that's a good news
so I will only pay 159 this month

ambigiousop
11-01-2002, 08:58 PM
Has anyone persuaded one of the UnitedColo sales people upgrade the processor to a 2.0 pentium if you sign up for a 3-6 month contract? Could we get something extra if we sign a contract for x number of months?

AmbigiousOp

Andrew
11-01-2002, 09:04 PM
Sorry, off topic I know...but LOL @ the title of this thread.

ambigiousop
11-01-2002, 09:22 PM
double post

JamesA
11-01-2002, 09:25 PM
Originally posted by ambigiousop
Has anyone persuaded one of the UnitedColo sales people upgrade the processor to a 2.0 pentium if you sign up for a 3-6 month contract? Could we get something extra if we sign a contract for x number of months?

AmbigiousOp


Yes, indeed. :D

Tazzman
11-01-2002, 09:25 PM
Has anyone persuaded one of the UnitedColo sales people upgrade the processor to a 2.0 pentium if you sign up for a 3-6 month contract? Could we get something extra if we sign a contract for x number of months?With the profit margin they have on their servers, I very much doubt they'll budge on matters like these, certainly not on anything less than a 12 month contract or a minimum 6 month prepayment.

ambigiousop
11-01-2002, 09:29 PM
I would not mind doing the 6 month prepay thing.

clocker1996
11-01-2002, 09:30 PM
lol@20 %

dynamo
11-01-2002, 09:47 PM
I was ready to nail em on this uptime promise, looks like they honored it in my case as well. No chargeback here, was really going to make them suffer. They had no legal foot to stand on in this case.

And their service response time is still pretty good! Seems to good to be true... if they hadn't tried to weasal their way out of the uptime bit I think I might have added another 2 servers. We shall see how things continue.

takiman
11-01-2002, 10:47 PM
Originally posted by PixyMisa
Cool.

Did anyone else at United Colo get rebooted a couple of days ago? Just wondering what happened to my box. Came back fine, but shouldn't have gone down. :confused:
Yup, mine did 3 days ago. I called them and they told me there was something wrong with the power panel it was plugged into. Everythings ok now.

UH-Matt
11-01-2002, 11:05 PM
i think the 20% reffers to the amount of discount you get if the uptime guarentee is not met ? ($49 to $39) ?

:D

faculty
11-01-2002, 11:29 PM
lol.. yeah, but seems funny :stickout:

Dedicated
11-02-2002, 05:21 AM
I did not have any porblem with unitedcolo.com for the past 2 months and did not need any support but today the server was down and sent them an email within 5 minutes got a reply. overall their service has been excellent so far.

Faggle
11-02-2002, 06:29 AM
Originally posted by Dedicated
I did not have any porblem with unitedcolo.com for the past 2 months and did not need any support but today the server was down and sent them an email within 5 minutes got a reply. overall their service has been excellent so far.

ROTLFMAO :laugh: :laugh: :laugh: :laugh:

kongen
11-29-2002, 02:36 PM
For my 49$ server I was billd only 39$ this month to. And they are improveing.

IFAPaulB
11-29-2002, 06:30 PM
Dedicated, was it up soon after you e-mailed? Also, did it happen during their business hours?