Master reseler script: deasoft zamfoo or whmphp.com?
Mind to share your experience and opinion?

Thanks alot in advance.

WHMPHP undoubtedly. It's more stable then any other master reseller script. And has complete WHMCS integration too.

Regards

There really is no comparison...

We find WHMPHP a lot cleaner, more secure/stable, less over-head, well supported, and offers seamless installation and automatic updates!

Zamfoo is also a good solution and lot more function then WHMPHP.

hi

zamfoo offers free installation and data conversion, phone and chat support, manual automated updates and offers integration into any billing system....not just whmcs.....and it is stable.

as far as secure im not sure you have ever tried the software. i think mysql is more vulnerable to the outside world.

as a side note you can easily take your data to a new host without asking your hosting provider for your master reseller data. its really a no brainer.

kevin

We are thinking about moving from WHMReseller - but afraid the conversion would be a nightmare.

Has anyone done this?

-chris

hi,

we can help you do this for free.

thanks,
kevin

Well. It won't be so tough in my opinion. How many master resellers and resellers we talking here?

Regards

WHM PHP rocks! I choose them over any other master reseller script out there. they also offers FREE installation. They have whmcs integration/import too.

I can vouch for whm php. Zamfoo is limited by the server's achitecture and they do not support all architecture last time i checked

We just experienced another outage from WHMReseller consuming all the resources on the box. I am pretty much done with it.

that has been a prevalent problem with deasoft's whm reseller. i would highly recommend you switch to whmphp as soon as possible. your master reseller business will be in good hands with whm php

hi,

zamfoo is not limited by server architecture. you simply need to select the correct installation file for your server....not really any different than how other linux related distros work.

thanks,
kevin

my friend bought something from you before we were trying to install it and then when my friend posted it to your forums you told her that the architecture was not supported and there was no available installation yet for that architecture

I submitted a pre-sales ticket with WHMPHP about 4 days ago but have still not heard back... even slower response times than Deasoft..

I submitted a pre-sales ticket with WHMPHP about 4 days ago but have still not heard back... even slower response times than Deasoft..

Try contacting SunShell Hosting. They own WHMPHP.

Ishan

I just tried to submit a sales ticket on whmphp.com but their support desk doesn't work. Thought I'd take a look at their forum and that doesn't work either...

Not exactly inspiring confidence.

I just tried to submit a sales ticket on whmphp.com but their support desk doesn't work. Thought I'd take a look at their forum and that doesn't work either...

Not exactly inspiring confidence.
I have no problems getting sales tickets responded. :O

I'd like to retract my comment above.

We've been in contact with WHMPHP and Vivek has done some amazing work in getting us migrated away from WHMReseller and onto WHMPHP.

His support is great and has gone way above what I expected. The issues I had with their website was due to them moving servers and changing support software.

Thanks sharmaine1111 for the great support.
Dan_EZPZ , Thank you for choosing whmphp, and welcome to SunShell Technologies ;)

We're listening to what people are saying regarding support, and are improving our response times.

We'll be releasing WHMreseller v4.0 soon which will also include a billing system, expected release date sometime in June/July.

The reason WHMreseller has had reduced support response times the last few months is due to a series of hard drive failures. We had 2 of our own hosting servers experience hard drive failures (different Datacenters). One in March and the other in April and those kind of incidents drain heavily on support.

But thankfully those drama's are over now.

We just experienced another outage from WHMReseller consuming all the resources on the box. I am pretty much done with it.

Please let me know about this, I don't see any tickets or emails about this?

I just want to reassure everyone that it will be worth your while staying with WHMreseller. We invented the Master Reseller concept and I assure everyone we're not about to allow copy cat competitors steal our market. We've been doing plenty of work on the version 4.0 release and we're sure people will like it, especially the fact that you will be able to give your Master Resellers a free billing system as well with version 4.0.

We know support response times matter to everyone, so we're listening on that front also.

I assure everyone we're not about to allow copy cat competitors steal our market.

Harsh words...Welcome to the world of business.

I hope your billing software in v4 isn't going to be mandatory.

I'll be doing my own little investigation into all this software...not sure which one I want to buy yet.

No it won't be mandatory, it will be something that can be "enabled" or "disabled" on a per Master Reseller basis.

Its a separate system to WHMreseller, it will actually run from the Master Resellers home directory, much like WHMCS does now. We are using it on our own website now and its designed as a standalone billing system. WHMreseller will basically be an auto-installer for it, but it will be a free addon for current WHMreseller clients.

All current clients that have a license with us can take a sneak peak by logging into our website and clicking on "My Account". However most clients won't be able to access it yet, we're still migrating old clients over to this new billing system. All new clients from 6th May onwards will be able to see.

We invented the Master Reseller concept and I assure everyone we're not about to allow copy cat competitors steal our market.Reality is you will never be No.1 forever.

A lot of this has to do with perception and I'm not sure whether a lot of the things posted lately are fact or fiction. Our competitors want everyone to think WHMreseller overloads the server, etc, but we've not had any clients complaining about load issues.

An example is cjcUSDW post

We just experienced another outage from WHMReseller consuming all the resources on the box. I am pretty much done with it.


I would love him to submit a support ticket to us about this. I would be happy to solve this, but we've heard nothing about this. So we don't even know if this is a real problem or not? If it is then please contact me cjcUSDW, but so far I've heard nothing? We do not know of any load issues with WHMreseller, if anyone is experiencing such a load issue then contact us.

hi,

perception.....holey moley his is alive!!!!!!.....its alive!!!!!.....your alive!!!!!!!!....im glad to see you are ok. support ticket??? how many times must this be iterated before people stop believing you about anything you say?

competion no competion...one fed up dood,
kevin

Would suggest Zamfoo.Its good.

A lot of this has to do with perception and I'm not sure whether a lot of the things posted lately are fact or fiction. Our competitors want everyone to think WHMreseller overloads the server, etc, but we've not had any clients complaining about load issues.




The fact is that, lot of complaints have been registered through your support ticket systems and still waiting for a reply from you. I've seen lot of complaining threads from your own forum at deasoft website but you delete it suddenly including my own complaints, Nevermind, I already left whmreseller

Whmreseller really overload the server
Check these screenshots, The server load went high , around 58 from 0.3,

http://img36.imageshack.us/img36/4158/70058830.jpg
http://img39.imageshack.us/img39/842/deasoft.jpg
http://img37.imageshack.us/img37/9964/deasoft2.jpg
http://img34.imageshack.us/img34/1374/deasoft3.jpg
http://img30.imageshack.us/img30/1846/10250911.jpg

It looks like what you have shown is IMPOSSIBLE unless someone was running these commands manually from the command line themselves. For example, those images you've put up have shown that you've got multiple routines running, e.g. the "clearbackups" command. On the default installation this is set to only run once every 30 minutes. So to have 4 of these running together seems strange - and if you look carefully you can see that they've each been running for only 8 approx minutes. So if this "clearbackups" routine is setup to run once per 30 mins, how could there be 4 running simultaneously and they've all been running the same length of time - approx 8 minutes each? This could only be done if these command were being run manually from the command line, one after the other.

In fact you will notice its the same for all the images you've produced, the multiple routines have all been running for roughly the same length of time, as though they've been executed manually from the command line, one after another.

All servers I've looked at can easily handle WHMresellers scripts running on the regular crons. I was just looking at one of our clients servers with over 2200 user accounts and WHMreseller was not causing any load issues on his server whatsoever. Even with 2200 cpanel accounts - when watching top output you still never hardly see the WHMreseller scripts running, maybe for a few seconds every 30 mins. And of course when one of your clients actually uses WHMreseller the subreseller.cgi script will appear in top output, but only for a second or so, just the same as cpanel does. Nothing strange about that.

If what you have shown is truly genuine then it can be easily solved. I would recommend you change this files settings:

/usr/local/cpanel/whostmgr/docroot/cgi/whmreseller/wdmdatafile.txt


statsupdateinterval=3500
statsupdatelastrun=1243153501
ipupdateinterval=3500
ipupdatelastrun=1243153802
autopackagesinterval=1700
autopackageslastrun=1243153809
makecacheinterval=14300
makecachelastrun=1243143031
maintenanceinterval=86300
maintenancelastrun=1243071301
clearbackupsinterval=86300
clearbackupslastrun=1243071305


This file determines how frequently WHMreseller runs its crons. If you have a load issue then you can increase these values. The values are shown in seconds, the larger they are the less frequently the routines will run. The ones in bold are the ones that can be increased. I would recommend the above settings for your server.

WHMReseller was stopped suddenly, producing "Internal server error, Premature end of script" giving big headache for the clients.

So I was running your versionudate script which caused the server load 58. I had to kill the whmreseller processes several times using killall -9


Running via cron or runnung manually,That doesnt' matter. WHMreseller produce high server load.

The fact is that, I believe whmreseller is not a perfect solution. So alternative scripts are recommended.

There are two alternatives , both will not produce any server load when we update those script manually.

Also Brett, you always try to defend yourself by writing big paragraphs on WHT forum and deleting negative comments from your own forum. You better shut your mouth up and work to improve your buggy software, plus improve support

"You better shut your mouth up"


If you were seeking support then I would be listening, but your post doesn't sound like you are seeking support or resolution to anything.

If you have any pending issue you would like resolved then please submit a ticket and let us deal with your issue, otherwise your posts are just attacks.

If you were seeking support then I would be listening, but your post doesn't sound like you are seeking support or resolution to anything.

If you have any pending issue you would like resolved then please submit a ticket and let us deal with your issue, otherwise your posts are just attacks.

No, I am not seeking any support from you because I don't use whmreseller anymore. Did I mention anywhere that I need support from you Brett ?

I was showing that all the other posters on this thread were right and you are wrong., that Wmreseller causing high server load.

Well I'm posting because there are many customers who use our software and are not complaining.

Also what version were you running? And I mean the full version number which has 3 decimal places 3.3xx?

Is it possible we may have improved the code since you were a client?

See, we have a client base aren't reporting any load issues to us. Here you are posting that WHMreseller produces load problems on peoples servers. Why are our clients not having these load issues? Especially when one I just looked at yesterday had 2200+ accounts and the entire server was a Master Reseller server, there are only 4 cpanel accounts on this server that are owned by the root user. The rest are under Master Reseller accounts. So this is a heavily used installation.

I would like to get to the bottom of any load problem, but no one is contacting us about load issues, seems all our clients servers are doing ok. How can I fix a load problem if no current clients are experiencing it? I want people in this forum to know that we have no reported load issues from our current client base. Perhaps what you were experiencing was either something unique to your server, or you were running an older version that no one is running anymore.

Also what version were you running? And I mean the full version number which has 3 decimal places 3.3xx?

Is it possible we may have improved the code since you were a client?

See, we have a client base aren't reporting any load issues to us. Here you are posting that WHMreseller produces load problems on peoples servers. Why are our clients not having these load issues? Especially when one I just looked at yesterday had 2200+ accounts and the entire server was a Master Reseller server, there are only 4 cpanel accounts on this server that are owned by the root user. The rest are under Master Reseller accounts. So this is a heavily used installation.

I would like to get to the bottom of any load problem, but no one is contacting us about load issues, seems all our clients servers are doing ok. How can I fix a load problem if no current clients are experiencing it? I want people in this forum to know that we have no reported load issues from our current client base. Perhaps what you were experiencing was either something unique to your server, or you were running an older version that no one is running anymore.

Brett, there is nothing I can do in this case, I was running the latest version because the script said internal server error , so I had to reinstall it and I assume when I reinstall it , the installation script will download latest files from your site.

you may have customers telling that there is no server load because those customers can't ideantify the load reason , they are noob. You just search here at WHT and will find lots of posts telling the load issues with whmreseller.

Anyway, to this thread starter, "Do not use whmreseller if you want a good and stable server"

Why don't you let me install it on your server and see for myself if there is a load issue.

I will even give you the license free if there is a load issue and solve whatever is causing your load issue.

Can I do anything more for you than that?

Brett, there is nothing I can do in this case, I was running the latest version because the script said internal server error , so I had to reinstall it and I assume when I reinstall it , the installation script will download latest files from your site.

you may have customers telling that there is no server load because those customers can't ideantify the load reason , they are noob. You just search here at WHT and will find lots of posts telling the load issues with whmreseller.

Anyway, to this thread starter, "Do not use whmreseller if you want a good and stable server"

Why even use "Master reseller" types of software anyways.... :eek:. All they do is lead to your server being unstable, insecure, and overloaded.

Yea thats ok, you don't have to use it. Some people like the idea, some don't.

I would like to hear back from John Mark

I wanted to make WHmreseller up because I need to get data from there for moving to WHMPHP.
But whmreseller gave internal server error causing big headache for me for the conversion.

However, later I have managed to disable whmreseller completely and switched to WHMPHP

I am happy now, no load issues.

So I believe , I won't need to contact brett deason and wait weeks for getting a reply

my friend bought something from you before we were trying to install it and then when my friend posted it to your forums you told her that the architecture was not supported and there was no available installation yet for that architecture

there is now a universal installer. there are no architecture limis. the architecture limits were in the initial release.

kevin

Why does this seem like it turned into a sales thread?

because the client is asking which is better? of course to know which is better, you must present the cons and pros of each side, which looks like a sales thread

Why does this seem like it turned into a sales thread?

Don't know why beer is allowing it. Write anywhere "whmcs" and he will get in.

hi,

its not. we haven't posted any sales related thread in a very long time. the sales speak for themselves. we quoted a person and corrected a miss-conception.

we have given any links, pricing, or done anything other than directly quote and set straight any miscoceptions about our software......sheesh.

kevin

zamfoo def im using it currently

Deasoft WHMReseller for sure.

no doubt, its WHMPHP. Support is awesome, helpful, knowledgeable and patient to customers

We're listening to what people are saying regarding support, and are improving our response times.

We'll be releasing WHMreseller v4.0 soon which will also include a billing system, expected release date sometime in June/July.

The reason WHMreseller has had reduced support response times the last few months is due to a series of hard drive failures. We had 2 of our own hosting servers experience hard drive failures (different Datacenters). One in March and the other in April and those kind of incidents drain heavily on support.

But thankfully those drama's are over now.


Hi

I was having the WHM master reseller from deasoft Very worst i have ever seen in my life. Does any one know what is the normal response time? You will be shocked to hear this normal response time is more than a week that too not sure it may even cross a month for single response from him. I am saying the truth you can search this forum itself with the username bjdea. You will see how the support will be in deasoft.

Even the free scripts get good response. Then bjdea will always say there is series of hard drive failures. You can see that too how many times he said the same when someone asked why there is no support.

This guy is so and that much only

Never purchase the whm master reseller You will lose the money and your clients. The script which is been sold with lot of bugs without a proper response

I shall provide another information how is nature of bjdea(WHMreseller Deasoft)

I request all to read the links below

http://www.webhostingtalk.com/showthread.php?t=744615
http://www.webhostingtalk.com/showthread.php?t=684458 (http://www.webhostingtalk.com/showthread.php?t=684458)
http://www.webhostingtalk.com/showthread.php?t=572026&page=7

When i asked them why there is no response for my ticket. He simple cancelled my license for asking why there is no support.

From this you can understand how is bjdea(WHMreseller Deasoft)

Not only this i will say more

He said that he will refund for my lifetime license
When i open the ticket with refund request he just simply closed my ticket and deleted my account itself

From this you can see that bjdea(WHMreseller Deasoft) will get money and just run away with out providing any support. He is just a money minded fellow

For this you can do some other business so that you will get more money Mr.bjdea(WHMreseller Deasoft)

Pure fraud
Don ever think of bjdea(WHMreseller Deasoft)
if you then you will lose everything

Let me see what Mr.bjdea(WHMreseller Deasoft) say now for the refund He will surely have some explanation for this also let me see that too now

With Regards
Jegavelan

I'm really happy I never even attempted to get the master reseller script from deasoft or I may be having real problems. I agree with you, even free scripts provide good support

Jegavelan, I understand your frustration. Deasoft is really a nightmare in terms of support as well as software

Well I'm posting because there are many customers who use our software and are not complaining.

TO Mr.Brett,


Ok Mr.Brett, Can you answer me some question if you are really true

1.Why did you remove the threads in your forum when some one wrote against your scripts ?

2. What is your normal response time for ticket which have been submitted in your support portal ?

3. Do you think that no one complained against your script so far ?

I would like to get to the bottom of any load problem, but no one is contacting us about load issues, seems all our clients servers are doing ok. How can I fix a load problem if no current clients are experiencing it? I want people in this forum to know that we have no reported load issues from our current client base. Perhaps what you were experiencing was either something unique to your server, or you were running an older version that no one is running anymore.

4. When we are the client of your script we contacted you but you didn't turned up with your support or any of the suggestion which you have said now why you didnt turned up then Mr.Breet ?

Who know how many threads you have removed from your forum when some one made the statement that you are not providing the support.

And also how many tickets are there in your support portal with out answered regarding the server load. Only two persons know that you and god no one else

So don give the statement that no one is complaining regarding the server load now First reason is that many have left the use of your script.

5. What where you doing when we complained about the server load then ?

6. On what basis you cancelled my license ?

7. For asking question why you do not provide the support ?

( If Yes) Don sell your scripts hereafter
( If No ) How long you took to answer my ticket ?

Don try to lie i am posting the link here again so you cannot cheat the people saying that within few mins

http://www.webhostingtalk.com/showthread.php?t=744615 (http://www.webhostingtalk.com/showthread.php?t=744615)
http://www.webhostingtalk.com/showthread.php?t=684458 (http://www.webhostingtalk.com/showthread.php?t=684458)
http://www.webhostingtalk.com/showthread.php?t=572026&page=7 (http://www.webhostingtalk.com/showthread.php?t=572026&page=7)


9. Finally Where is my refund ? Why you removed my account from your support portal without providing my refund ?


With Regards
Jegavelan

hi,

exactly. how many times does a hard drive die? i have had my current one for six years now. the one before that was from a windows 3.1 machine. its pretty easy to rip a copy of your backups and store them in 2 places. it takes at most 10 minutes to restore a cpanel backup file.

its pretty much.... more evidence of pure neglect, lack of professionalism and blatent disregard for standard practices that other businesses regularly practice.

nightmare is a very happy fun time word that doesn't full fill the essense of horror that i went rhough.

i would have a make a new term and base its definition off of existing words incorporating words along the following themes to come close to it:

epic to describe size,
mega-disaster or catastrophe to convey breadth of disaster
suicidal to how ass raped i felt by him after losing 25,000 per year in business.
homicidal to explian the outward pain i wanted to inflict onto him. if he lived in the us. i would be on death row right now.
curse words to convey the verbal jerking
and
genetalia to be used at the end of it when i told him what to suck as i started recoding his software.

i pitty the person who thinks 4.0 will be any good. that is like a skeptic thinking rocky balboa is going to lose in rocky 13.
it was so bad i decided the only right thing to do was to recode his script and sell it but provide good support for it.

kevin

Hi Kevin

Thank for your comment also Let see he answer the questions or not which have been raised now

Mr.Breet can you show me some 3 to 4 post that supports the theory that you provide good support or else at-least one ?

Show us we are much keep to see that thread

I am posting the link which shows how long he took for to answer


Hurry up to see the link or else you will get 404 error only


http://forum.deasoft.com/showthread.php?t=603
http://forum.deasoft.com/showthread.php?t=653

Hurry up to see the link or else you will get 404 error only


http://www.webhostingtalk.com/showthread.php?t=857901&highlight=bjdea1
http://www.webmaster-talk.com/web-hosting-offers-and-requests/117639-whmreseller-v3-let-your-resellers-resell.html
http://www.*****************.com/deasoft-whmreseller-v3-8056.html

Now what you are going to say to for those post Mr.Breet, One person as said 14 days for response

you should take a screen shot.

My friend told me that he contacted a hundred times when the server load was high because of whmreseller and there was no one for responding to his tickets. There was a "Live Chat" button which always show "Offline" . I doubt brett has no idea of using live chat system :D



its pretty much.... more evidence of pure neglect, lack of professionalism and blatent disregard for standard practices that other businesses regularly practice.

kevin

Brett is professional than you kevin, atleast he did not try to null his competitors script like you.

hi,

i never tried to null anyones script while a competitor or for personal gain. your making a claim with no basis.

kevin

ok ok....... lets just calm down everybody :)

I'm not sure why suddenly out of the blue all this drama suddenly erupted in these forums just before our advertised release date (1st Sep) for version 4.

Well guys there's no need to attack WHMreseller just now, the release date is being pushed ahead a little more. Judging by this thread it looks like setting release dates is just asking for abuse, so I'm not going to advertise the release dates anymore :).

jegavelan - regarding all your ranting - and there's a lot of it :) - we'll just refund you now - assuming this is legitimate. I'm not familiar with your issue, well....I'm not sure whats happened. Whatever happened with your issue please don't think that we have any desire to deliberately annoy or anger clients. I see one of those forum posts you linked to was dated Jan 2009 - that's a long time ago and I can't remember that far back. I think what has happened is your support issue was in the old support ticket system. The old system got wiped back in Feb 2009 - as many of you seem to be aware already - yes we had 2 servers fail in Jan 2009 - and yes it REALLY HAPPENED. I don't recall any tickets from you recently, when I say recently I mean in the last few months? So as far as I was concerned I didn't know there was a problem, until now.

Anyway - I guess who really cares - jegavelan, you just want your money back. To do this properly can you please submit a NEW ticket in our new support ticket system and we will sort out your problem. Please include your Paypal transaction IDs or credit card number so we can track this down properly. Thanks

I hope people see that I am trying to be very fair here. Giving you a refund after what looks to be 6 or more months since you purchased the license is asking a LOT, but we will still do it in this case if it legitimate.

Can we please all just get along ! :)

P.s - I have to get some sleep right now jegavelan (I live in Australia and its 1am in the morning) so can you please wait 10 hours until I deal with your issue, thanks.

hi,

i would like to get the 25,000 in business i lost back. is there a refund for that? if you can also provide me the previous 6,000 that goes with that the first time there was a software problem...that would be awesome. and then the profit i would have made by selling the business....figure about 75 percent of one years profit so 75percent of 31k. that would also be spectacular.

-----------------------------
no. we can't just get a long. there is a widespread and deep hatred for you and your software. you are lucky you live on an island in the middle of no where.
-----------------------------

your software and lack of support has been wrecking peoples efforts of starting a business for 2 years now, in the middle after they finally got some where, and you expect people to be happy about it. its BULL. you will never stop catching slack for the unattentiveness you paid to your clients. your better of shutting up and not posting a single thing on any forum any where....wait out the S*** storm and then starting over just like every one of us that has used your software at 1 time has done.

kevin

hostydotnet - you are our competitor. You repeatedly attack me as much as you can. You want the world to hate me and WHMreseller, I already know that :).

All I can say is - there is so much more in life to focus on other than a single software program. Try focus on something good and you'll find it makes you feel a lot happier. Attacking and blaming other people will never help you. Do you see me attacking people?

hi,

i don't want anyone to hate you. you think this because you have scorned and repeatedly F-ed me and now that i am backlashing and choking you off you make it out to be poor competitorship. by that same notion you would expect the same from me regarding whmphp. you have not seen me post a single bad comment about their software any where on the internet. how do you explain that. that is proof in point that my words only towards your software because of how bad it is and how bad the support was.

i only speak about my personal hatred for you however i wish whole heartedly that we are not in the boat we are in now.

it would have been very nice and very convenient for me as business owner using your software to have been able to retain my hosting business without the epic rises and epic falls. your software would peak out at X dollars in revenue and then go through a major collapse destroying all that has been built up on regular intervals.

if it worked i would have never created zamfoo to compete with you.

it is because of my experiences with your software i have decided not to provide hosting any more(master, whm or cpanel. a complete exedous from hosting.) and enter the software market. i pitty each and every one of your customers. either they are still suffering or haven't yet suffered yet.

i didn't start the thread. i didn't reopen the thread. i am merely providing my comments.

if you don't like my reactions to the discussions surrounding your software you should have headed my tickets as truth and strive to make more of your customers happy to eliminate turning clients into people with convictions such as mine. i told you striaght up in my tickets how i am, what i have been through and what my plans were if my problems did not get fixed in a timely manner.

lets please not forget this thread as it is a time honored classic: http://www.webhostingtalk.com/showthread.php?p=5018179

how many open tickets, initial contact attempts and forum posts does it take to get something resolved in under 4 weeks time? here is the kicker. not once did i ever get any response to any of those support inquiries. nothing ever got resolved. the the only way to fix the problem was to sell the business....that is what i did.

telling people that there is nothing i can do to fix the problem, it is deasofts fault, is simply not good enough for me. that is not the way i run a business regardless of its dependencies.

my clients don't have these problems. problems are resolved in minutes to under 24 hours and the code is corrected the next day for deployment in the next release. release times(except for this latest release are done around 1 time per month).

its not just a software program. its an absolute travesty that you view your clients and your business in that aspect.

its not just a software application.it is a software application that people are building businesses around and making a living with. someone making 20k a year may quit a perfectly good job to go into hosting full time only to have the carpet yanked out from their feet by your software.

get a grip on reality.

I have decided not to use Zamfoo or WHPHP. Zamfoo's site looks like crud. I do not think that it makes a good presentation or image of your software. It does not look like Zamfoo took the time or money on it. Zamfoo's live help is never online either. Its just a wiki. No owned licenses either. Zamfoo's software did not work out for me while spending hours and hours looking at it. He said just look at the docs. The docs do not help at all when you do not understand them. I would like pictures at least.

Deasoft's software looks great compared to Zamfoo or WHMPHP but the company's site has issues and he has issues I think. Most of the bugs have been worked out but I still had a problem with it and I had to do a reinstall. I currently use deasoft's software right now.

I remember using Zamfoo earlier a bit back and I did not have these problems.

WHMPHP was very slow while browsing the PHP Interface.

None of these softwares are perfect and they never seem to be.

Deasoft's password recovery shows a blank page:
http://deasoft.com/cgi-bin/whmexec.cgi?a=memberpassrecovers

Deasoft should at least make rsync backups.

Brett needs to outsource help or find help when making software. You can not just make software and not do support until your have time on a big operation like yours. It does not work that way.

Deasoft should not use billing system software that is incomplete on Deasoft's site.

If you are going to release your own billing system, you should have it where you can order on your site somehow temporarily until you can get your billing system done.

If you release a billing system or an update your plugin, you should test it extensively.

You should have beta testers test it and receive free licenses before you release it.

The master reseller plugin needs a beta or alpha version or both before its completely released. No forced updates until everything has been worked out.

I've seen Zamfoo, Deasoft as well as WHMPHP and we are using WHMPHP.
There are big differences between whmphp and deasoft whmreseller and you'll start to feel it when your server reach more than 1000 domains and few master reseller clients. Just wait and you'll see it yourself.

WHMPHP was very slow while browsing the PHP Interface.

It depends on your server as well as network. Since it is a PHP application, you should tweak your php for giving the best performance. Otherwise just like other application, whmphp will also work slow on your server.

It is working very fast on our server and has more features than deasoft. There have been lot of threads comparing deasoft with whmphp here at WHT. Just do a quick search and see users views. It can't be wrong.


@kevin : Regarding the competitor product nulling , search google with "whmphp nulled" without quotes and you'll see what I meant. That site is currently down but you can see the page using google cache

ok ok....... lets just calm down everybody :)

I'm not sure why suddenly out of the blue all this drama suddenly erupted in these forums just before our advertised release date (1st Sep) for version 4.

Well guys there's no need to attack WHMreseller just now, the release date is being pushed ahead a little more. Judging by this thread it looks like setting release dates is just asking for abuse, so I'm not going to advertise the release dates anymore :).

jegavelan - regarding all your ranting - and there's a lot of it :) - we'll just refund you now - assuming this is legitimate. I'm not familiar with your issue, well....I'm not sure whats happened. Whatever happened with your issue please don't think that we have any desire to deliberately annoy or anger clients. I see one of those forum posts you linked to was dated Jan 2009 - that's a long time ago and I can't remember that far back. I think what has happened is your support issue was in the old support ticket system. The old system got wiped back in Feb 2009 - as many of you seem to be aware already - yes we had 2 servers fail in Jan 2009 - and yes it REALLY HAPPENED. I don't recall any tickets from you recently, when I say recently I mean in the last few months? So as far as I was concerned I didn't know there was a problem, until now.

Anyway - I guess who really cares - jegavelan, you just want your money back. To do this properly can you please submit a NEW ticket in our new support ticket system and we will sort out your problem. Please include your Paypal transaction IDs or credit card number so we can track this down properly. Thanks

I hope people see that I am trying to be very fair here. Giving you a refund after what looks to be 6 or more months since you purchased the license is asking a LOT, but we will still do it in this case if it legitimate.

Can we please all just get along ! :)

P.s - I have to get some sleep right now jegavelan (I live in Australia and its 1am in the morning) so can you please wait 10 hours until I deal with your issue, thanks.

Hey man

Surprise to see you within a while when some statement against your company . Who needs money just a small bug of 55 or around You are person the person with money minded

Why suddenly making a reply now Normally you have to reply after fews days only Mr. Breet like your support

First answer my question if you true Don act too smart say that you you don remember.

You are great fraud who just take money say that you are good at support

I've seen Zamfoo, Deasoft as well as WHMPHP and we are using WHMPHP.
There are big differences between whmphp and deasoft whmreseller and you'll start to feel it when your server reach more than 1000 domains and few master reseller clients. Just wait and you'll see it yourself.

It depends on your server as well as network. Since it is a PHP application, you should tweak your php for giving the best performance. Otherwise just like other application, whmphp will also work slow on your server.

It is working very fast on our server and has more features than deasoft. There have been lot of threads comparing deasoft with whmphp here at WHT. Just do a quick search and see users views. It can't be wrong.


How should I tweak my server for WHMPHP and why is WHMPHP software slower than all of the software used on my server? Please explain that.

hi,

i have seen that before. that is not me. i had done some research to find out who that person was but was unable to do so.

why in the world would i do that....clearly someone is attempting to make it look like i want it nulled. all of my usernames are hostydotnet. every single one of them on every forum.

we are always online. we have 4 chat messengers live at all times except for when we get booted by the chat network, we have a phone number, we have a user forum, wiki forum contact and email contact.

our responses are mostly under 15 minutes. sometimes we have to go to the bathroom or get something to eat. i personally wake up in the middle of the night every 2 hours to check for support requests.

im sorry you are displeased with the visual appearance of the website. rather than spend time designing images we went with a CMS.....like the ones used by open sources to track bugs and patches, do release management...etc. plus it allows us more time to work on the software

im sorry that you are also unfamiliar with how to use the software. most peole tend to want us to do everything for them which is just not possible. many people think that we can teach them everything about whm as well. if you were directed to read the guide which is very intuitive it is because the answer to your problem is point and click simple and fully explained in the guide in extensive detail.

futhermore. almost everyone that contacts us, admits that they have not read the guide. its not long and its not a difficult read.

kevin

How should I tweak my server for WHMPHP and why is WHMPHP software slower than all of the software used on my server? Please explain that.

We're using WHMPHP and have never had a problem with the speed, it loads instantly.

im sorry that you are also unfamiliar with how to use the software. most peole tend to want us to do everything for them which is just not possible. many people think that we can teach them everything about whm as well. if you were directed to read the guide which is very intuitive it is because the answer to your problem is point and click simple and fully explained in the guide in extensive detail.

futhermore. almost everyone that contacts us, admits that they have not read the guide. its not long and its not a difficult read.

kevin

I have used the software quite a bit back. Nothing looks like it has changed except for the software problems. The fact of the matter is that you have to make all of your accounts use the root user name and that is not possible. You could do it but then you would not see your accounts in whm. I just do not understand why would I make all of my accounts root to make them appear in your software? It does not make sense at the least bit. All of my accounts should show up in zamfoo reseller no matter what. It doesn't matter what user name account type. Your explanation and documents did not make sense at all. I am not going to ask somebody to do it for me in zamfoo reseller or WHM for that matter. I think that is a bit nuts anyways when I can do everything in WHM myself.

Dan_EZPZ@ I was having problems with it being slow. I do not think I should reconfigure my server software for one script. It might work now but I did not feel like contacting support over this little problem.

hi,

as it explains in the guide, the focus is on managing account chains. every account is sold by root or a sub account of root. so the account chain should always point back to root. allowing clients to own their own accounts creates wholes in this chain. it allows for the possibility to lose track of accounts.

until you experiencing someone raping your server with 200 cpanel accounts that isn't paying for it...you will not understand. it was and still is a major problem in whmreseller.

so...not all accounts need to be owned by root. a more accurate statement is...all accounts should be owned by root or owned by a client who has zamfoo access that is not themselves(username owns same username).

the design may look bland to you but it fits with the WHM theme. in fact it is identical. i like the fully integrated look and others have switched because it is more consistent and natural looking. if you feel the desire to design a theme for it i can impliment it as a selectable option. i don't think people are to concerned with what it looks like. i think people just want it to work.

WHMphp all the way.

We're using WHMPHP and have never had a problem with the speed, it loads instantly.

same here. whmphp is loading fast here. if server or network is slow, then naturally whmphp will be slow too, as with any other script.

I was having problems with it being slow. I do not think I should reconfigure my server software for one script. It might work now but I did not feel like contacting support over this little problem.

I strongly recommend you to contact whmphp owner. He has yahoo , msn and gtalk chat ids and he will help you to configure your server too. Btw, who is your datacenter and how much ram do you have ? cPanel is loading slow or normal ?

I am not sure how you can say you are always online, I have enclosed a screen shot I took 2 minutes ago and I have been on the site several times today and the same thing "Support Offline".

hi,

i have seen that before. that is not me. i had done some research to find out who that person was but was unable to do so.

why in the world would i do that....clearly someone is attempting to make it look like i want it nulled. all of my usernames are hostydotnet. every single one of them on every forum.

we are always online. we have 4 chat messengers live at all times except for when we get booted by the chat network, we have a phone number, we have a user forum, wiki forum contact and email contact.

our responses are mostly under 15 minutes. sometimes we have to go to the bathroom or get something to eat. i personally wake up in the middle of the night every 2 hours to check for support requests.

im sorry you are displeased with the visual appearance of the website. rather than spend time designing images we went with a CMS.....like the ones used by open sources to track bugs and patches, do release management...etc. plus it allows us more time to work on the software

im sorry that you are also unfamiliar with how to use the software. most peole tend to want us to do everything for them which is just not possible. many people think that we can teach them everything about whm as well. if you were directed to read the guide which is very intuitive it is because the answer to your problem is point and click simple and fully explained in the guide in extensive detail.

futhermore. almost everyone that contacts us, admits that they have not read the guide. its not long and its not a difficult read.

kevin

hi,

i have seen that before. that is not me. i had done some research to find out who that person was but was unable to do so.

why in the world would i do that....clearly someone is attempting to make it look like i want it nulled. all of my usernames are hostydotnet. every single one of them on every forum.


kevin

This is just a guess, but maybe you do that to increase sales on your part?

In your forum, you created a topic about "discussion about WhmResellerphp (aka whmphp) Problems" and you are the only one posting in that topic.

What are you driving at with that topic? To have clients disappointed with whmphp and go to you instead? That is very unprofessional for me.

hi,

what do i gain from nulling a competitor software? nothing. i am more worried about making my own software better. nulling their software does nothing for our sales.

i created the thread because people where reporting problems and switching to our software. i have only reported the problems that were given to me by people switching. i believe the thread is not even indexed for searching and the forum gets next to no traffic wrt posting.

i have not posted a problem with whmphp in a long time because i have not come across one other than it doesn't allow the ability to expand into the alpha market....which should be clear and obvious.

thanks,
kevin