Hello,
Is it true that in order to transfer domain names in Canada, you must supply some written documents? First time I hear about this. Thanks a lot.

You just need to get the EPP auth code from your current registrar to transfer-out

Hello,
Is it true that in order to transfer domain names in Canada, you must supply some written documents? First time I hear about this. Thanks a lot.

No.

If a Canadian registrar is telling you that, it's time to move (or avoid going there in the first place).

I have quite a few domains under my control and moved them all from a US registrar to a Canadian company; from there I have transferred numerous domains to other Canadian or U.S. registrars - .com, .org, .net, .ca - never an issue.

I rather like the .ca names; changes show up fast!

Hello,
Is it true that in order to transfer domain names in Canada, you must supply some written documents? First time I hear about this. Thanks a lot.
OF COURSE NOT.

I rather like the .ca names; changes show up fast!
May I ask what kind of changes are you talking about? I actually think CIRA has a less frequent batch processing timeframe than say Verisign.

Thanks for your replies. I never heard of this either. I'm trying to help a new customer transfer his domain to us but his old provider is saying this non-sense.

Even i have never heard of this earlier. For domain transfer transfer secret is essential if the registrant details are yours. That must be provider own intention to stop the transfer.

May I ask what is domain name registrar is used?

1and1 but through a domain reseller. I spoke to the old provider again and told him to unlock the domain and provide me the AUTH Code. I had already initialized the process. The domain expired today though. I initilized the transfer last night. Hopefully this will work.

I'm trying to help a new customer transfer his domain to us but his old provider is saying this non-sense.
I recently went through this as well. I have a local design client and I helped him transfer his domain from ipower to namecheap. We had to jump through numerous hoops for 3 weeks just to get the EPP and the domain unlocked. Fax driver's license (multiple times), copy of business registration, etc. What a PITA it was. Thank God we started the process when there was still plenty of time left on the domain.

Vito