I noticed that when a host is mentioned, sometimes for the first time in a long time, fairly often the host owner or employee posts a response within minutes of the original.

How do they know?

sometimes its that "6th sense"...other times it may be that current customers notify the host....adn every once in a while, we get that split personality

I think many of them frequently come by and use the search function to see if any messages have been posted regarding them.

That's the only way I think. Other than actually seeing your company name in the subject line.

reason i started posting here was because 2 of my customers told me "some idiot is making stuff up about your company on WHT".

So I just check here now quite often and post to [try] and help out.

Also, if the url of their site is posted in the thread they may see referrals from it in their logs.

I see just about every post across every board cos im sad - when you sit around doing what hosts do all day - there is nothing better to do than browse WHT and post replies within seconds ;)

Well sometimes when a host is mentioned someone who has them on ICQ, or MSN will drop them a note when their name comes up.

Greg Moore

Maybe most hosts spent all their time browsing WHT when they don't have to take care of support tickets or any other hosting-business stuff ;)