A post at another board got my attention, and it's true.

It seems 80%+ of the support emails you get from PayPal are signed by female names. Also when you phone in 9 times out 10 it is a girl.

Anyone else notice this?

I have found though for Account Managers that the split is more like 50/50 although I have a smaller sample to judge on (I have had feedback from many higher volume Paypal users in my time which is where that comes from).

What about you guys?

A post at another board got my attention, and it's true.

It seems 80%+ of the support emails you get from PayPal are signed by female names. Also when you phone in 9 times out 10 it is a girl.

Anyone else notice this?

I don't deal with Paypal much by email, but, when I phone it's been a near enough 50/50 split of male and females.

I've noticed with calls I usually have a higher chance of getting a female than a male. As far as emails I haven't noticed.

Then Paypal likes choosing females as they tend to do better at information desks and answering phones.

Well lets have a vote, which would you prefer ?
1.Girls
2.Guys
3.Automated Response

I could care less about the gender as long as they do their job correctly. I'm personally ok with automated systems as long as they aren't annoying as Dell's...

I called 3 times to paypal center at singapore, 2 times speak with female and once with male.
and also to united state call center 4 times, all them speak with female.

so, it could be they just hire more female than male ^^

I called 3 times to paypal center at singapore, 2 times speak with female and once with male.
and also to united state call center 4 times, all them speak with female.

so, it could be they just hire more female than male ^^

Or more females apply to the job ;) For me it's been 50:50 I prefer someone who knows what to do, gender is not important.

Or more females apply to the job ;) For me it's been 50:50 I prefer someone who knows what to do, gender is not important.

I prefer talking to girls if I am upset because they are more soothing in general.

PayPal does seem though to have a lot of first line support in comparison with secondline and account managers I guess that is becasuse of their low cost high volume model.

But I do find that first line support is girls more than men because generally girls will take lower pay than men for the same job. That is because their priorities in life are different.

It seems 80%+ of the support emails you get from PayPal are signed by female names. Also when you phone in 9 times out 10 it is a girl.


It's because 80% of their customers are Males :)

You never know, you may get your soul mate while fighting chargebacks :D

I have noticed this, and its great having a lovely techy girl at the other end of the line when you call. Makes my day. I love to call paypal!

Can u give some hints so that we can engage them to talk more ;)

I really run out of topics :)

Then Paypal likes choosing females as they tend to do better at information desks and answering phones.

... uh ... what? :eek: Thats not true ... it's a personality issue ;)

hmmm.. I have only ever gotten guys when I've had to call them.
not fair!

Just had to make a call a couple minutes ago and it was a man named Mark, your theory is flawed :D

Just had to make a call a couple minutes ago and it was a man named Mark, your theory is flawed :D

You were not lucky enough ;)