Ok .. I don't know much about web design so i'll be as clear as possible.

I want to upload a .html file that was done in Dreamweaver. It's a basic image that has my company logo and with coming soon under it.. When I upload it to my websites server and go to my website, the image does not appear. I think the problem is that mycompany.com is hosted by 2 hosts, let me explain :

Since am starting a hosting biz I have a reseller account with HostGator under mycompany.com but I have a shared hosting account with InnoHosting. I did this because I want my site to be hosted on a different server than my clients, that way they can always contact me if their server goes down..

When I uploaded the site I uploaded it to the IP of my shared hosting account thru FTP.. Do you think the problem is that mycompany.com does not recognize the server were I uploaded my site too ??

Am guessing theres a conflict here,so it doesn''t know what server (either hostgator's or InooHosting's) to recognize..

Thanks in advance,
-E

I don't think so.. I have two different hosting with one websiite just like you but never had a problem.. What is the path of the image in html file ?

Well I know this has to be the problem because when I type in the IP (into my browser) of my shared account that I have with Innohosting, the files are there... but thats if I type the IP specifically.
Since no one enters a website by it's IP, they enter it with a name (mycompany.com)

If you used the correct username and password for your ftp login, the image went to the correct site. It sounds like a dns issue. Did you just recently setup the account? it can take up to 48 hours for the dns records to propagate throughout the internet. You could also try flushing your dns cache.

Well I know this has to be the problem because when I type in the IP (into my browser) of my shared account that I have with Innohosting, the files are there... but thats if I type the IP specifically.
Since no one enters a website by it's IP, they enter it with a name (mycompany.com)

Only one IP address will be associated with the name "mycompany.com".

If you want to view the file using the site name "mycompany.com", you have to upload it to whichever web server has the IP address associated with "mycompany.com".

well 2 different IP's are associated with mycompany.com ( Shared account, and my Resellers Account)
^ This is The problem..

Can it be something with creating DNS zones, any1 know?

well 2 different IP's are associated with mycompany.com ( Shared account, and my Resellers Account)


The IP address for mycompany.com is 208.239.76.34

How do you think anyone trying to access it by that name can get to a different IP address?