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View Full Version : Client can't purchase any hosting via my WHMCS shopping cart


awanbadai
03-31-2009, 03:51 AM
Hi,

I have problem in WHMCS Shopping Cart.

The problem is many new client have O.00 on his cart:

Description Price

Your Shopping Cart is Empty

Subtotal: $0.00 USD
Total Due Today: $0.00 USD

However on my side i test with ie7, ie8, goggle chrome and mozilla and all is ok. All apear corectly.

So i can't see what is the main problem it is!

I will lose my customer easily.

Hope you can test my shopping cart here:

http://www.raidenhosting.net/clients/cart.php


and hope all WHT friend can test my cart and post what you have done here.

Thank you very very much

coeplicltd
03-31-2009, 04:02 AM
Have you opened an urgent ticket with whmcs?

Works fine for me... is it just one client? you should push a manual order through for them if its just the one.

awanbadai
03-31-2009, 04:10 AM
still not create a ticket.

no one client, already 5 client this week. so i only get 2 manual create invoice. others don't want it manually.

very bad for me!

i think maybe about cache

awanbadai
03-31-2009, 05:08 AM
after contact whmcs i got this reply from them...

Hi,

Your clients need to allow cookies in order to use WHMCS correctly and with no issue,

Regards,
Andrew

coeplicltd
03-31-2009, 06:09 AM
Have you asked your client to do that?