Hi, I had a previous thread but naturally has been lost in the problems. I'm moving accounts from my reseller account to my VPS, but having issues with some of the larger ones.

The normal method of transfer wasn't an option previously because I didn't have SSH support, now I do but it appears that root is required and I don't have this (naturally as it's a reseller box I'm moving from). The smaller sites I was able to move from the old box using the 2nd method (using account password) but anything over 200mb or so wasn't archiving properly and failed.

What's a good alternative method now to move these final accounts over? I've only got a few days left before the final billing cycle. I'm presuming I should recreate the account in new WHM, SSH in to that box and then bring all the data down from the other server by hand.. what's the best command to do this so it keeps eveyrthing 'as is'.. I'm worried about things like mailboxes, sql databases etc.

Cheers

If the host is cooperative, they can give you the backups of your accounts for you to download by http or ftp. You can then upload them to your new server and restore them.

Have you tried taking full backup over ftp from the individual account cPanel.

You can create a FTP account for this purpose on your VPS, once full backup is generated and uploaded from the reseller to your FTP account on your VPS, you can the move those backup files to /home and restore those account using WHM,
Main >> Backup >> Restore a Full Backup/cpmove file

Hope this helps you.

Unfortunately the host doesn't know why the backups are failing. I've tried both via the account method in WHM (which essentially logs into cPanel remotely and generates the backup) and doing it manually, and without erroring on screen the backups are incomplete. After about 3 weeks the support ticket still hadn't been worked out, so this doesn't seem to be possible :/

Login to individual cPanel, use file manager, compress every thing in the home directory. On your VPS create those account (try to keep same corresponding user name). Upload that previously compressed file to the newly created account, extract and you are done, all emails every thing will be there, if there are database involved, you will have to manually transfer them too.

check the quota and disk usage for that account. if not mistaken the backup file that is generated on the transfer process is using the account quota. so.. if the account have 200MB quota and it's already use 150MB then it would fail. try to increase the disk quota before the transfer and then revert it back after the account is migrated.

Cheers guys. Mark, yeah I made a package 3x my normal ones for that very reason, but nope.. just bails out. Maybe now I've got SSH I can try get it to error, and check TOP etc whilst it does it but it seems that any '1 click transfer' method is ruled out.

Thanks for the plan Vinayak, hopefully it'll go as relatively smoothly as possible! Frustrating when little things just don't work the way you want them too when you're racing against the clock!