sharmaine1111
03-28-2009, 11:24 PM
hello gurus
im just wondering what free helpdesk script/s you can suggest?
thanks in advance
im just wondering what free helpdesk script/s you can suggest?
thanks in advance
 | View Full Version : free helpdesk script JohnJ 03-28-2009, 11:46 PM There's Cerberus, http://www.cerberusweb.com/ DannyT 03-29-2009, 08:57 AM I searched at google for ticketing system and found: osticket com simpleticket net otrs org I am not allowed to post links yet... those are only the first 3 results of 724k good luck Daniel Shakehost-Chris 03-29-2009, 09:19 AM Here is a nice free one is alot like the popular ones with out the the cost .. Click Here (http://www.accord5.com/trellis) 100% Free webtown 03-31-2009, 01:29 PM Kayako is the current industry standard in support software, but it is not free . osTicket — the current market leader. The system itself is very nice and userfriendly and configurable. Trellis — software written in PHP. It is user-friendly, too eTicket — It is very similar to osTicket. Both have many same features. OTRS — a rather simple helpdesk system - written in Perl. It has a Knowledgebase/FAQ function, which is nice. SimpleTicket — the first open source ticketing system, but is not easy to use.. I do not recommend it.. wise 03-31-2009, 01:34 PM support trio by activecampaign.com - they do a paid and free. Free is fully featured. dhcart 03-31-2009, 02:57 PM Try Hesk, too -> http://www.phpjunkyard.com/free-helpdesk-software.php Nethost24 04-17-2009, 05:36 PM osTicket & eTicket are the same...or looks like with a lot of the same features. also you can take a look at Accord5 - Trellis Desk. IGXHost 04-17-2009, 06:41 PM osTicket is likely to be one of the best free ones. Another free open source one is hesk (www.phpjunkyard.com/free-helpdesk-software.php). It's easy to customize and can be very open ended. semoweb 04-18-2009, 01:42 AM We currently are using Osticket at semoweb it seem's to do its job. I really like the feature's. Also for live chat we use Livezilla. webhost18 04-19-2009, 06:13 AM we are using osticket.. hope it works for you.. <<signatures to be set up in your profile>> mioot 04-20-2009, 01:47 PM Osticket is best option alex-developer 04-20-2009, 02:00 PM try the HESK at http://www.phpjunkyard.com/free-helpdesk-software.php VIPoint 04-20-2009, 02:31 PM I will recommend OS ticket..."SimpleTicket" is a bit complicated... go for OSticket. easy to install and use.. albatroz 06-23-2009, 12:50 PM It seems to me that the free version of Support Trio is no longer available. All I see is 30 days trial. http://activecampaign.com/supporttrio/order.php support trio by activecampaign.com - they do a paid and free. Free is fully featured. cedricd 06-23-2009, 08:55 PM Using osticket right now and its pretty nice :) 247miraclesupport 06-24-2009, 03:42 AM Hi osticket is free, you can try Cerberus as well |