Could someone tell me who can I contact to get my Domain name unlocked. I have applied for a transfer of domain to a new registrar but the old registrar has locked the domain and is refusing to unlock it. They are saying that I have to host it with them.

I think this is totally unacceptable behaviour on the part of the registrar. None of these conditions were mention when I initially
obtained the domain. It has never been hosted on the web hosting service however they have locked me out of the control panel so i am unable to alter the DNS .

Doc

who do they resell for? OpenSRS? Enom?

Both have policies against that

Not sure who they resell for. How would I ascertain that information.
Is there a way to tell from a "whois search" or some other way to tell

who is it Doc ?
surely this is illegal

speak to icann
(and share their name with the rest of the world)

They can't force you to host with them. If you can't resolve it through the registrar, check with their reselling company like already mentioned, if they have one. Otherwise, report them to ICANN.

who is the company?

as I said, who is it

this is important, we all have to know

Thanks Looks like my next step is to go to icann. I have found several other abnormalities with this business, however I have the local authorities looking into that, at this stage my main concern is to gain control of my domain. I have just had my web account reinstated and now need my domain.

Fortunately this errant registrar/resell operates from my home state so I can ask questions.

Is it planetdomain.com? Since you haven't stated, I found that as the registrar of your site in your profile here at WHT.

are you talking about someone whose business name starts with the name of the capital city ?

what sre yu talking about susan?

To fully explain I was involved in beta testing this companies webhosting when they were initially setting up. Apart from the beta testing I have never had an account with them. While I was beta testing they needed someone to register a domain so that they could test the system. The registration was free to the first volunteer, which happened to be me.

Consumer affairs in My country look at this sort of operation as a scam. i.e. offer something for free, then at a later date impose restrictions.
Now the fact remain whether I payed cash for the domain or performed a service in exchange for the domain it now is my domain.

I hadn't mentioned the company as I didn't want to make it seem like a flame post however that is stupid ...I have to say the name.

Hostnexus

They also use the name "control access" however I don't have much details about 'control access" yet.

Perhaps the International partners of hostnexus can sort this mess out as the head person in Australia refuses to co-operate.

umm I live in the same state as the Doctor and there has been some recent (3 months or so) controversy regarding a registrar here

I use to be affiliated ( you know, people would get their domains through my site and I got a small fee for the referral) but I dropped them like the proverbial hot brick once I heard the complaints around the place

No Platetdomain have been excellent. The domain to which I refer is hoozadoctor.com registered through hostnexus.com

it goes through ensim then

are you sure this is happening ?
I find it difficult to believe, now I know you and you don't bull****, and I know the host as well .. so surely this could be ascribed to the old "breakdown in communications' ?

This might help


Whois Server Version 1.3

Domain names in the .com, .net, and .org domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

Domain Name: HOSTNEXUS.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: NS2.RACKSPACE.COM
Name Server: NS.RACKSPACE.COM
Updated Date: 01-sep-2002


>>> Last update of whois database: Tue, 29 Oct 2002 17:01:45 EST <<<

The Registry database contains ONLY .COM, .NET, .ORG, .EDU domains and
Registrars.

I still think there must be more to this, I know that host * very well and can't imagine this sort of behaviour

I still reckon there's been a problem with communication

* a host of mine in fact, I've never had any problems and I also received a domain name there myself, and have no problems with it at all

I can't work this out

No there is definately No breakdown in communications. I have emailed the company twice, both emails were ignored. I rang twice how ever the person I needed to talk to was out of the office the employee said that he would get Mr Flynn to ring me back, however this never happened. I rang again and this time was able to talk to Mr Flynn he stated that if I wanted to use the domain I would have to pay them a years registration, even though it's still currently registered to me. He also stated that to use the domain I would have to have it hosted with them.
He was very clear and precise, no room for error or misunderstanding.

I have spent the afternoon on the phone and unfortunately it doesn't look good. It's a pity people can't respects the law of the land.

How did I guess that this would end up at WHT. :)

Even though this issue is now being publicly, I will not bow down to any pressure. The "Doctor" (Is that medicine?), received a free domain for life from HostNexus but the terms of that particular case were that it was free as long as it was hosted at HostNexus.

We have sold over 600 domains and our service is impeccable. Our customer service is highly rated and we are completely fair people.

TheDoctor has dragged HostNexus through the mud several times on this forum and another that is not worth mentioning. He obviously has a serious grudge aagainst us and his tone on the phone today was extremely offensive and hostile. I will not jump to his tune at all. Stipulations were set and now this individual sees a great chance to give HN another low blow.

As I said, if you wish to take this domain somewhere, then you may buy it. Thanks Susanna for alerting me to this thread. There is no real issue, only TheDoctor up to his old tricks.

By the way, the "Doctors" in your signature is possesive. :D

Nexdog .. I am glad you have responded, this gives me a chance to ask a few questions. Like why are you now stating " free domain for life from HostNexus but the terms of that particular case were that it was free as long as it was hosted at HostNexus. "

This was never the case it has never been hosted by hostnexus. I have written proof from you personally stating that I was free to have the domain hosted where ever I like.

I also believe you have contravened enom's policy by transferring ownership of the domain without written my authority.

I am also aware of several other matter that no doubt will be brought to your attention shortly. Unfortunately it's no use asking for details from Susannad as I haven't supplied her with those details.

here is a copy of an email you sent me I am interested to see how you are going to talk your way out of this one.

Subject:
Re: (no subject)
Date:
Mon, 28 Jan 2002 07:04:58 -0600 (CST)
From:
Laurence Flynn <Laurence@hostnexus.com>
To:
Laurie Hill <doctorhill@dingoblue.net.au>
References:
1 , 2 , 3




Hi Doc,

Well, I pointed the name at HostNexus's nameservers for now. Then the DNS is
controlled locally in Plesk. Your welcome to change them if you want but isn't
it time hoozahost/doctor settled down at HostNexus, hehehehehehe.

You can have 2 domains pointed at one host, that's called domain parking.


Laurence Flynn
http://HostNexus.com
Communication Through Technology

"Your welcome to change them" Well you locked me out of the control panel so I can't even alter the dns.

I have several other relevent emails proving my point if anybody would like a copy.

Dear oh dear. That is proof? Anyone can wite something like that and I wouldn't use such bad grammar as "Your welcome", when you are well known for your excellence in the use of the English language.

Your threats are old hat. Move on, dear chap, it isn't worth your time.

That is not even my email address. I can be contacted on lflynn@hostnexus.com . Thanks for your time, you seem to have alot. ;)

I just don't understand this

Like I said earlier, I have a domain from the same place and I had no problem whats so ever
I just don't get it

Susanna, lots of people have domains with us. It's part of our service and we take it very seriously.

As I said on our forum, just a troll. Some people are just plain weird. You know this guy's history and the dirty tricks he's played, this latest tactic doesn't suprise me in the least.

He has a large bee in his bonnet about HN but at least his spelling has improved. :D

Yes well I don't understand it either Susannad. A few days ago I did a "who is" and my name and details where on the records.

I applied to transfer the domain to a new registrar .. one that I trust. when I applied for the transfer they checked to see that it was registered in my name before approving the transfer. It was approved because it was registered in my name. Unfortunately the transfer wasn't able to be finalised even though I have payed the money as Hostnexus has the domain locked.

Now when I do a "whois" the records have been changed. It is against enom's own policy to transfer a domain without the registrant (me) signing and agreeing to the transfer.

When I spoke to Laurence Flynn by phone this afternoon he stated that I could use the name as long as I payed hostnexus money and had the domain hosted by them, he claimed that was the original deal. When I asked him for proof of that he said he didn't have any as it was a long time ago. When I informed him that I had written proof from him stating that it was my domain and I was free to have it hosted anywhere I liked he had no comment.

I also don't understand his comment "Thanks Susanna for alerting me to this thread. " I have several email's and copies of posts to substantiate my claim. I have kept every bit of evidence.
well it wasn't evidence just records but now it looks like being used as evidence.

As for having plenty of time, I am an out spoken person however I have never setout to hurt anybody however I don't take kindly to people hurting me and I will not rest to this matter is resolved in my favour and I will also tackle any other abnormalities I discover along the way.

I think two emails and three phonecalls attempting to have this matter resolved directly with hostnexus is enough. It is now time to find other avenues to have it rectified.

See you in court then. :rolleyes:

Well good grief!

Allow the doctor to transfer his domain to another registrar and be done with the matter.

Whatever went on before has nothing to do with this matter.

To the good people of WHT - a poll:

Does Hostnexus give this individual this domain, just to shut him up?
Or does HostNexus stick to it's principles and not be bullied into something that stinks?

Just thought I'd ask as this "individual" has brought it here.

To the good people of WHT - a poll:

Yes nexdog lets have a poll and while were at it lets ask the good people.

"Is it acceptable for a registrar to transfer your domain to there name without your knowledge"

Would you be upset if you found that your registrar had taken your domain.

Regarding the dispute between HostNexus and 'The Doctor'.

After discussing this matter with both Laurence and Chris, HostNexus have come to the decision to resolve the situation. In the interest of both mankind and peace of mind we have decided to give 'The Doctor' his domain.
Laurie, I have contacted you about resolving this matter and we will be forwarding your control panel access details shortly. I trust this is now the end of the matter.

Chris
Accounts manager.
HostNexus.

Hi Everyone.
Sorry I haven't reported back sooner. Hostnexus has opened the control panel so that I can gain access to my domain. I originally just wanted to alter the DNS however when my access was denied, I decide that perhaps it was time to change registrars however as I now have full access to the control panel and the domain has been changed back into my name I have decided to leave it with Hostnexus, and as Nexdog said quote.."The "Doctor" (Is that medicine?), received a free domain for life from HostNexus " ... so as long as they are willing to renew the domain I will leave it with them.
I am sure they will honour there word because as nexdog said there fair people at hostnexus.

Doc

I believe that the "for life" part of my post was just a mistake on my part. I do not believe that you were ever promised a domain for life. If I am mistaken, please email me the necessary documentation and we will gladly pay for this domain for life.

I can say this now though. I do believe that that is not the case but if you were to host the domain with us (with a hosting account) then I will promise to renew the domain for as long as that account is with HN.

Even the domains we give away with our incentive/referral scheme are just for one year. The domains attached to our plans are free as long the hosting account is being paid for.

This is only fair.

I believe that the "for life" part of my post was just a mistake on my part.

Most dissapointing. I had hoped for an entirely different response, had you attacked me I could have used it to my advantage, however as you have answered honestly and straight forward then I have no alternative.

Your correct ..you never did offer a "for life" in fact I don't think you mentioned any time .. all you said was a domain name. I assumed you meant one year, which is fair and reasonable. It was only after you stated for life that I thought ... why not ..lets just see what happens.

I will retain my domain and when it is due for renewal I will the decide if I want to renew it and with which registrar.

By the way ... maybe a little bit of the "Australian way" is rubbing of on you, or is that too much to hope for.

Regards Laurie Hill
aka The Doctor (Degrees in both Electronics and human nature)

Laurie, I know you too well. ;)

As for the Australian Way, I guess it could be having an effect. I did get rather drunk down Flemingtom on Tuesday, gambled loads of cash and lost then rocked up to worked 4 hours late on Wednesday. :laugh:

Good of you to admit that you were trying to pull the wool over my eyes and were trying to make me angry. I think you know nothing about human nature as your statement suggests. I may be half your age [:D], but I have been well schooled. Try living in a rural part of a foreign country for 5 years where a white face has hardly ever been seen and no-one speaks English. Makes you very sensitive in terms of communication.

Anyhow, glad this is all resolved. You're happy that you got your domain and I'm happy that yet again, everyone can see what a kind chap you are. :)