My website(www.fashionfirst.net) seems to be down more than 30 percent of the time. Since this is my first time using a web hosting company......Im not sure if this is normal. I have called several times and I get a bunch of excuses from them.

stingya...

that's awful... however if you're trying to contact them I *think* I read that DellHost has basically just contracted another hosting company to operate its business.. I *think* it's Interliant.

Do a search for dellhost in the forum archives here and you may get some info for contact or help..

Good luck.

**NOTE: when I say contact I mean someone who can actually help... not give excuses, if that's all you get from the front line.

Felix is correct. DellHost outsources (read : resells) its hosting from Interliant.

Originally posted by stingya
My website(www.fashionfirst.net) seems to be down more than 30 percent of the time.

How do you know this? Do you have some kind of server monitoring software?

cheers,
:beer:

Seems logical. I wouldn't expect Dell to setup an entire NOC for hosting. Maybe buy a hosting
company but not do it themselves from scratch.

They're trying to capitalize on the Dell name. Good idea but bad implementation. Unfortunately
that's all too typical when a known company tries to get into a new line of business. One paper
outsourcing looks good but if it PO's customers does it really do them any good?

Dell is using their name to try to gain a share of some other Internet industry. I read a few weeks ago, though can't recall what it is at the moment.

how do I know this?

Well lets see........out of a random sample of 50 checks a day,7 days a week.....Its down roughly 17 times per day.
(+ or - 3) who needs a software monitoring program

I'd love to hire the salesman who sold Dell *this* bill of goods... lol.