Web Hosting Talk







View Full Version : Customer support


zuby84
04-11-2001, 06:00 PM
Is there reseller accounts that take care of customer support for me?

If so can people please list them here.

JayC
04-11-2001, 06:22 PM
In general one of the reasons a host that provides a reseller program is able to sell the packages to a reseller at a reduced price is that they reduce their cost to service the accounts, because the reselling client takes on support and billing.

There's at least one notable exception with a name that rhymes with "Ceasar's Ghost," but you don't want to go with them. There are probably a couple of others, but none I can come up with.

You might want to consider a host that offers a referral or affiliate program, though, instead of full-blown reselling. Basically if you don't want to do support (and billing) all you're doing is sales which is basically what those programs would be.

AndyB
04-11-2001, 06:28 PM
Site5 offers support for your customers, to varying degrees and at varying prices. http://www.site5.com/programs/resellers/pricing.html That's the only one that comes to mind right now.

Andy

Rehan
04-11-2001, 06:41 PM
OLM: http://www.olmnetworks.com/pages/r-benefits.html