Hi,
I dont know that wether or not this is the correct place to post this message or not. But because I am not Getting Any Correct Post this I am Posting It Here !
I am in process of starting a Web Hosting Firm ! But I am From India & Want Have The Ability Of Accepting Credit Cards Till Now I had been using companies like iBill , InstaBill & Revecom But Now I want to get The Ability Of Accepting Online Payments My Self & Handle The Billing On My Own ! Can Any Please Reccomend To Me Any Good (Cheap & Cost Effective) International Merchant Account & Pament Gateway Provider ???? Please Reccomend Some One Considering That I Do Not Have Much Money Left because I already Have Spent On Getting My Servers Online !
Thanks In Advance
KB

first thing, loose the caps...

second thing, you get what you pay for.. since you are an indian [delhi??], why dun you sign up with HSBC or ICICI?

Kunal,
Dont You Think HSBC's Rs 75000 is too high for a gateway.
Maybe Not For You But It Ceratinly is Too High For Me !
Secondly I will Talk to ICICI Post Here With Their Responce !
Any Idea About their Charges For eCommerce Accounts ?
If You Know Please Let Me Know !

loose the caps!!

try out worldpay.com. I am about to apply.. Their support is great...
Here are the prices..
1) Rs.8500/ year for applying and annually charges and if you are rejected Rs.5000 you will get back...
2) Rs.150 per wire transfer...
3) 6% per sale for indian incorperates...

The amount which is you take by credit card in 1st week will be given by wire transfer in 5th week
2nd week money in 6th and so on....

Thank you,


Rajiv Mehta

are you sure about that pricing? coz i thought they were way more expensive..

This is the email I got from them about prices and other doubts.

WorldPay Asiapac Customer Service
wrote:

Hi Rajiv,

Thank you very much for your email. We can work with companies in India. To
sell online you would first of all need a web site with some shopping cart
facility. You may use any HTML compatible shopping cart of your choice. We
also provide a store building application called Click and Build
(http://www.clickandbuild.com/).

You do not need existing merchant facility to use WorldPay. Once your
application is accepted, we will be able to set you up for taking payments
online.

You may apply online from our web site at http://www.worldpay.com/. To
complete the full risk assessment we would need the following details:

Recent company accounts and a balance sheet. Start up new companies may
provide an opening balance sheet.
Bank Compliance Form. This is to ensure that funds will be remitted into an
account in your company's name.
You may download the balance sheet template and the bank compliance from our
site.

You will receive a response to your application in 48 hours assuming all the
documents have been received.

The cost for using our services is £125 per annum and 6.00% per transaction
including both WorldPay and bank charges). If you wish to take payments in
multicurrency the first 5 currencies are free, additional currencies are
priced at £50 each (one off fee).

Remittance is weekly after the first 4 weeks (which means you will receive
payments for week 1 on week 5, payments for week 2 on week 6 and so on). We
can remit funds into your business account in India. The cost for
international money transfer is GBP 2.50 per transfer.

You may download the terms and conditions from our web site on the "apply
here" page.

A payment process using our system can be summarised as follows:
- customer shops at your website
- they go to the checkout to pay for goods, at this stage it links to the
WorldPay secure server.
- customer keys in the card details and submits them securely to WorldPay.
- we pass the card details to one of our processing banks
- bank returns authorisation or decline to WorldPay
- WorldPay gives page to customer confirming the payment status. We can also
do a call back to the merchant server so you can update your own records and
we send out a confirmation email to both the merchant and customer
confirming the payment has been processed.
The credit card details are captured on our secure server using SSL
encryption, therefore you do not need a secure server facility on your site.

You are able to display and accept payments in the 5 currencies that you
have stated. At this point in time we can only accept International credit
cards Mastercard and Visa.

If you have any questions or need any clarification on the above please do
not hesitate to contact me.

Kind Regards

Natasha Vabulis
Customer Service Executive
WorldPay Pte Ltd
7 Temasek Boulevard
#07-02 Suntec Tower One
Singapore 038987

Main : +65 3399 616
Fax : +65 3399 183


They gave all prices in GBP... 125 GBP = $178
All prices in Rs. are approx.


Thank you,

Rajiv Mehta

hmm... interesting... no monthly fee? there has to be something wrong... coz i was told they had a 100$ or something like monthly fee and 500$ setup and abzard figures like that...

rajiv, could you email and confirm this? i know this sounds odd, but i simply cant believe it...

I have a WorldDirect account in the UK and I can attest to WorldPay being very good. I pay £125/year and 5% transaction charge - not bad if you ask me :)

Originally posted by Barak
I have a WorldDirect account in the UK and I can attest to WorldPay being very good. I pay £125/year and 5% transaction charge - not bad if you ask me :)

pretty darn good i'd say :)

I also confirmed it earlier plus the gentlemen before has been using so, it is again confirmed...

Thank you,

Rajiv Mehta

You replied before me kunal..
I was also replying at same time
:(
about ICICI payseal they gave me the info after two weeks and I did not contacted them again becuase I did not like the support...

Thank you,


Rajiv Mehta

Rajiv, shouldnt you be tucked away in bed? :)

well let me know how the sign up and stuff goes... ill email them and satisfy myslef and sign up if they give me the same or better costing :D to hell with revecom ;)

You can apply at...
https://secure.worldpay.com/app/application.pl?sessionId=01937f013d3a0b1217


They take 48 hours to approve.. and then then the set up starts...

Mind you the support is NOT 24 hours and they do not provide support on week ends

Thank you,

Rajiv Mehta

hehe, good job I haven't needed support yet

eeeeeyup... the odd thing is that they dun have a special site for indians.. :( :D

No office in India too...

Thank you,

Rajiv Mehta

Barak,
What Appears On Your Customer's Credit Card Billing Statement When The Place An Order Order ? Also Is It Possible To Provide Partial Refunds To Your Clients ?
Means If You Charge Your Customer for a Sum of $150 using WorldPay then is it possible to Give him/her a refund of only $50 & keep the Rest with yourself ???

Also Do They Keep Any Reserve of Holdback like Other Providers ?

Regards
KG

On Credit card Statement it appears...
WP- Company Name
I asked them

Your second question answer is yes I think can you ask them and write in this forum. I also want to know it..

I don't know about your third question.....

You can email them at
customerservice@asiapac.worldpay.com


Thank you,


Rajiv Mehta

You get the option in your administration panel on their web site to do full or partial refunds (just put in the amount you wish to refund).

They only hold your money for 4 weeks after payment, then it all gets paid into your account, minus the 5% service charge.

For indian companies it is 6%


Thank you,

Rajiv Mehta

Could you tell me one thing.
Does worldpay transfer the money to your account in India or do you have account in there countries.
How much time do they take to transfer the money to your account.
Does Indian government create some kind of hassels for these transactions.
Please tell me something in detail.

It will take 3 - 4 days in transfer and it will be transfered in your bank account in India....

BUT you will get your money after 4 weeks....


Thank you,


Rajiv Mehta

Indian govt. has NO problem becuase the amount is transfered simply...
BUT for each transfer they take 2.5 GBP which is about Rs.150 which is nothing.....


Thank you,


Rajiv Mehta

rajiv, indians cant pay in foreign currencies online.. did you know that?? so you cant charge indians in $$.. you will have to charge them in rupees. does world pay allow that? i think there default 5 currencies does not include the rupee..or does it?

Who Said That You Cant Charge Indians In Dollars ???
I Pay For All My Servers In Dollars.
All You Need To Have Is A Globally Valid Credit Card !
As For My Self - I Use A "CitiBank Internationsl Global Gold Credit Card" & I is accepted everywhere !

Secondly
What I think Is That You Can Choose any 5 Currencies Listed
I dont Think There Are 5 Default !
Please Correct Me If I am Wrong !

yes, you're right - on signup you get given a huge list of all the currencies they accept (about 130??) and you choose 5

Barak,
Do The Also Require any Special Documents Like :-
Business Commencmet Certificated & Cretificate of Incorporation ?
Do they Require A Bank Account By The Companies Name ???
What I Mean Is That Do The Require A Business Account Or A Personal Account will Do ???

Originally posted by koolguru
Who Said That You Cant Charge Indians In Dollars ???
I Pay For All My Servers In Dollars.
All You Need To Have Is A Globally Valid Credit Card !
As For My Self - I Use A "CitiBank Internationsl Global Gold Credit Card" & I is accepted everywhere !


give your bank a call and ask them.. ok?

how many servers do you own?

Mine is under my name - just sign up as a sole trader. I think there might be a place on the form to have "name trading as company name". If not, just put your own name

What about the Indian credit cards.
These payment gateway providing company only accept Internatinal credit card. Most of the Indian credit cards are not international.
What about those credit cards?
What about those customers?
Is there any way to accept the Indian credit cards in that case.
Rajeev, could you tell me does Indian government create some kind of problems when these payment gateway providing companies transfer the money to Indian banks.
Do you have to make some kind of official formalities for these kind of transfers.
Please let me know ASAP.

:)

To Accept Indian Credit Cards You Will Have To Contact An Indian Company/BankWhich Provide eCommerce Services ! In My Knowledge the Following Companies Provide It :-
ICICI
HFBC
HDFC (Also Provides Payment Gateway @ Rs75000 Setup & Dont Know Monthly Fees)
Easy NetCom (Their Setup Fees is Rs 150000 & Some Monthly Fees But Companies Like Net4India , Mantra Online & Satyam use it !)
Also There Is A Company I Had Seen In The Past Which Provides Services Like iBill & InstaBill & Provides Acceptence For Indian Credit Cards They Charge Rs 1000 Per Month & 9% Per Transaction !
Their URL is http://jaiz.com/

Regards
KG

Manveem,

I dont think we need to worry about Truly indian non international cards not working on our site like Sbi card etc.

They are usually taken by working class people with yearly income in range of 60k to 1 lac in INR. Limit offered on those cards is also around 5-7 thousand rs at max. Anyway they will not want a website. So we are kind of ignoring less then 1% of the card holders who would want a website.

Anyway most have international cards here too. If they dont have, they dont want a site . Simple, Also logical if you consider payment gateway costs of Indian banks (Hdfc and icici)

I am also thinking to signup for this Wp.

Regards
Manish Kapadia

What you need.

1. a registered company
2. permission from the RBI [ impossible to get ]


The above are the necessary things...

as for ignoring the other half of india, thats simply stupid... wouldnt you be catering to those indians?

anyways, with a normal Standard Chattered credit card, you cant pay in $$... its "illegal"... call the bank and ask them...

sooooo, you have to find some-one who will bill in rupees.

I have Been Going Through WorldPay Site And Havent been Able To Figure Out that wether this FuturePay thing is a part of a WorldDirect Account ir a Seperate Account ?
Can Any One Tell Me This ?
Thanks In Advance
KG

I haven't been able to figure out how you get Futurepay either - I presume it's extra as it's not a current option in the control panel.

They support Ruppees.... and they also support Indian credit cards...
Indians can pay in USD if they have international credit card..
There are not many problems taking this worldpay payment gateway...
and in documents they only need opening balance sheet if you are a new company or else balance sheet....


Thank you,


Rajiv Mehta

With jaiz.com set up Rs.75,000 there are NO monthly fees and they send the money by check...
5% transaction...
There control panel is not good and there support and services are not good...
Other companies replied me if 2 weeks so I will not go with them...

Thank you,

Rajiv mehta

Funny to see this thread on here.

I've just sent my application in yesterday. Lets see how it goes :)

By the way, is it a genuine rupee transaction? Can they charge from SBI cards etc? My conversation lead me to belive that it was INR transaction but the card needed to be an international card (i.e. its on Visa/MC's international switches)

Originally posted by Barak
Mine is under my name - just sign up as a sole trader. I think there might be a place on the form to have "name trading as company name". If not, just put your own name

If I do So Wont It Be My Name That will Appear On My Client's Credit Card Billing Satement ?
Like WP - MyName

Yes, I think


Thank you,


Rajiv Mehta

Barak,

Futurepay seems to be a feature you can include into your transaction. You can look at your select implementation guide for examples.

Shri

Originally posted by shrirch
Funny to see this thread on here.

I've just sent my application in yesterday. Lets see how it goes :)

By the way, is it a genuine rupee transaction? Can they charge from SBI cards etc? My conversation lead me to belive that it was INR transaction but the card needed to be an international card (i.e. its on Visa/MC's international switches)


Yes even i believe it has to be international visa/Mc . Local sbi visa cards will not work unless through indian payment gateaway system thru ppl like hdfc/ icici which are way too expensive.

BTW why have u changed your username

Regards
Manish Kapadia

Hiya Manish,

I noticed that most people didn't use their "business" names here .. and I think shri was taken.

The WorldPay thingy is looking good... finishing of the integration with OpenSRS hopefully this weekend and then I'm ready to "dotcom" :D

Shri

Originally posted by Barak
Mine is under my name - just sign up as a sole trader. I think there might be a place on the form to have "name trading as company name". If not, just put your own name

I asked them that wether or not I can use my Personal Account & This was Their Reply :-

At this point, let me clarify that we do not deposit cheques into your account. We will remit the funds directly into your business account in India. We will not be able to remit funds into your personal account.

please people... why dun you look at the indian law?? i mean, give the bank a call.. for gods sake, give the RBI a call... they will tell you what you need!! and what you can and cant do!!

Originally posted by kunal
please people... why dun you look at the indian law?? i mean, give the bank a call.. for gods sake, give the RBI a call... they will tell you what you need!! and what you can and cant do!!

Kunal,

Give RBI a call , u must be joking. I am sure they will put the phone down or transfer you from one person to another.

I had called standchart for cc thing some time ago and believe me i got 2 exactly opposite answers when i called to standchart office pune and standchart Mumbai.

Pune people were **** scared the moment i told i want to use card on the net. When i asked to speak to superiors they finally told me that whatever expense on card you make in Usd it should not exceed the 5000 usd spending limit per year set by rbi. If you make a foreign visit and spen 2000 usd for ex then you can spend only another 3000 on the card.

Mumbai people tell me that if you declare that this cc is used for business purpose then no such limit will exist.
Now i declare to whom , If we run about places doing these things then how we would concentrate on core business activities.

I know its important issue but the laws itself are so vague and if banks like standchart cannot help then who would.

I guess what i am doing is let it continue the way it is. Nobody is going to bother you if you use your card . Cc companies will be more than happy if you do so.

If somone has actually got information from RBI or has something then please share here.

Regards,

Manish Kapadia

I have spoken to the managers of ICICI, and Standard Chattered. They "PROHIBIT" the use of the credit online to make payments in dollars... it is "i l l e g a l"..

I have done a lot of research on this... i know a looooot of people who planned to do this, or are planning to do it..

you could simply set everything up and then realise, d'oh its not allowed, or find out properly... your gonna be throwing in a lot of money for this service.. and i wouldnt want the IT knocking on your door... trust me, it aint pretty when they doo..

Originally posted by mpkapadia
Give RBI a call , u must be joking. I am sure they will put the phone down or transfer you from one person to another.


have you tried it?

Originally posted by kunal
I have spoken to the managers of ICICI, and Standard Chattered. They "PROHIBIT" the use of the credit online to make payments in dollars... it is "i l l e g a l"
Just talked TO CitiBank (Just Now) & They Said We Are Allowed To Make Payement In Dollars Over The Internet.
OfCourse Id Our Credit Card Allowes That ! What I mean is we should have a Global Credit Card in Order To Make Payments In Dollars Over The Net ! & As I tild You Earlier I use a "CitiBank International Golbal Gold Crdit Card"

Originally posted by koolguru
Originally posted by kunal
I have spoken to the managers of ICICI, and Standard Chattered. They "PROHIBIT" the use of the credit online to make payments in dollars... it is "i l l e g a l"
Just talked TO CitiBank (Just Now) & They Said We Are Allowed To Make Payement In Dollars Over The Internet.
OfCourse Id Our Credit Card Allowes That ! What I mean is we should have a Global Credit Card in Order To Make Payments In Dollars Over The Net ! & As I tild You Earlier I use a "CitiBank International Golbal Gold Crdit Card"

i have nothing more to say.. i give up..

worldpay allows you to take money in Rs.
and then there should not be any problem...

Thank you,


Rajiv Mehta

Guys - I think that you are all probably getting a bit too hot and bothered about this.

Before I make a suggestion here are the assumptions that I am working with:

1. You want to charge Indian Customers in their local customers over the internet.

2. The Indian Central Bank imposes exchange control rules which forbid indian residents / citizens from using USD$$ over a certain limit which is quite low.

3. You are working to a low budget to non-existent budget.

4. Some Indian issued credit cards do not support payent in currencies other than Indian Rupees.

If I am correct so far then you have a two options that I can immiediately see.

OPTION 1.
-------------

1. Sign up to worldpay.
2. Have Indian Rupees as your payment curreny, and as your settlement currency.
3. Establish an business current account in India in any bank (you probably allready have one).

In this scenario your customers pay in rupees, with ANY credit card they like, and woldpay deposits rupees to your account 4 weeks following the charge.

OPTION 2.
-------------

THis one may be a little more awkward.
1. Establish a UK based corporation for about £100. All you need is a mailbox which a registration agent will provide for you. THis will cost about £250 p.a.
2. Sign this company up for Worlpay payment system with US$ and Rupees as settlement and payment currencies.
3. Have rupees deposited in your local business account and US$ deposited in your UK based US$ account.

In this scenario you get to charge Indian people in their local currency, and anyone who wants to can choose to be billed in dollars. Also as long as you declare your ownership of the UK based company in your tax return (you may not even have to do this, I'm not 100% up on INdian tax code) then you will not fall foul of the local law.

Hope this helps,

Declan
Computing Creativity



If you want assistance setting this up my firm does it all the time.

You can email me directly if you are in need of assistance.