HELP!!!!!

As I have posted here before, I have a server in dialtone's facility..
I know there are a bunch of Racklocation customers out there whos servers went down the other day all at the same time... Here's the bottom line folks

All racklocation customer's servers have not been moved at all. I know alot went down, that's because they were unplugged/shutdown.

I am furious that dialtone and netcolony are dicking me around here. Basically, dialtone accused me of port scanning ????????? and said that dialtone and netcolony's ceo (SCOTT) came to an agreement to shut down my sever

But see, I never port scanned anyone, or did anythign lik ethat

Infact my server went down right when other servers went down (RACK location users)

I don't konw if dialtone is just bs'ing me or if they are seriously accusin gme of port scanning

but i have VERY VERY important data on that server, and I will be totally screwed if I don't get that data back

I have a backup but it is a month old

THey wont help me at all (dialtone wont)
they wont turn on my server
they keep telling me "Contact scott, and have him have us turn it on"

they sound sooo up tight about the whole situation like it is top secret and they cant discuss anything

i cant get in touch with scott/netcolony because their phone number redirects to a psychic line.

Scott ignores everyone and thier emails

If anyone out there has a racklocation server and it is offline, you can bet it PROBABLY wont go back online

Scott is being a ______
He owes money to alot of people, especially dialtone

Instead of doing the right thing by shipping the servers he unplugs them so the bandwith charges dont go up

I need your help, someone who has a Racklocation server, do this for me, it's important

call dialtoneinternet, 1-800-617-1407
press 2 for network operations center

Tell them that you have a server, co located in their facility, and then tell them it's down (which it would be)

Tell them you want i tback online, when they ask for your server id just tell them you don't have one (because you don't, no one does, cept dialtoneinternet customers)

give them your base server ip

THe IP that is binded to eth0, not the aliases
e.g.

[root@stormdata node]# ifconfig
eth0 Link encap:Ethernet HWaddr 00:A0:24:E9:99:4C
inet addr:216.215.239.24 Bcast:216.215.239.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:595535 errors:55 dropped:0 overruns:0 frame:55
TX packets:491240 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:100
Interrupt:12 Base address:0xc000

eth0:1 Link encap:Ethernet HWaddr 00:A0:24:E9:99:4C
inet addr:216.215.239.25 Bcast:216.215.239.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
Interrupt:12 Base address:0xc000

You would tell them the 216.215.239.24 ip, the ip for eth0 only

see if they put your server back online

If they tell you some BS story or accuse you of something please post somethign on here and le tme konw because basically I want/need as many people as possible to help me out and call dialtone and let them konw ur server is down

Let dialtone konw ur server is down, and you want it back online, if enough people call in about their server dialtone may start asking questions to netcolony

I don't konw about you guys, but i damn sure need this online asap

just for like an hour

So someone please call, find out what is going on with your server, let me konw if they put it online, or they tell you

As for anyone that paid inadvanced, you damn sure wont be getting your money back from dialtone, or netcolony....... Not that dialtone is in any position to pay up any money

but I am saying the only people that wil give you any credit/money is PogoLinux.

If you want your money back for whatever's left, contact pogolinux asap and get it from them

If you want to continue your service, you can either have pogo set a server up for you, and go with their pricings or get ur money back and go somewhere else

So once again like i said before, someone call up dialtone and find out wahts going on with your situation

I would like to hear other views here

thanks




[Edited by node9 on 04-05-2001 at 10:50 PM]

I forgot to add, that dialtone told me therreis no way theya re going to turn on my server unless scott approves

what kind of BS !@$ is that

Scott ignores me, and everyone

how the hell is he going to approve

They wont even turn on my god damn server for a minute

I don't care about netcolony anymore I jus twnat my server online for a sec so i can grab stuff off there but they arent seeming to cooperate with me

I can't see Dialtone just closing down a server like that unless they were very certain they had a good reason to. From what I hear from other people they are a reputable company.

Why not get on their line and demand you speak to Scott, and if he is not available tell them you want to speak to somebody above the person you are talking to. When you call first and they ask you what's the problem don't tell them, just tell them you NEED to talk to Scott or somebody higher. Most low level support employees are generally trained to try and answer the questions of the customer w/o transferring the call to a higher level. As far as them not discussing it, if a decision is made by the CEO... it's generally not something the lower employees have ANY say over and many cases they may not even know what is going on. Im sure the support people for Dialtone deal with a lot of customers daily and for the support team to know exactly what is going on with everybody's server is not going to happen... they are support, not server administrators or in this case, the owner.

It seems to me you are saying a lot of things, mostly bad about these companies you have been posting about recently without knowing all the facts.

Why dwon't Dialtone's support whom you are talking to turn on your server? See the above paragraph, if a CEO makes a decision no employee in their right mind will turn it back on for you unless the CEO approves. And thinking they will do so is just plain mad.

I don't know why they turned off your server, but from what I hear about Dialtone... they probably have what they believe to be a good reason, be it a mistake on their part or not.

If you still can't get ahold of anybody that can help, maybe consider sending a registered letter to them explaining your situation.

It's a bad situation to be in, hopefully you will get things worked out.

Regards,

Mike

Phiber:

Alright first off

NC = Netcolony
RL = RackLocation
PL = PogoLinux
DT = Dialtone

I don't think you have a good understanding of the RackLocation/Netcolony + PogoLinux situation. Let me explain. PogoLinux and Netcolony started a company called Racklocation, netcolony would rent the server space in dialtone's facility, and pogo would do the support stuff. Everything was working out fine, until Pogo got pissed at RL/Netcolony for not paying up their fees and etc. They broke off their relationship shortly after that. NC/RL stopped proving support for customers like me, stopped responding to emails, and stoped caring. PL argued with NC and offered them a deal, where they would buy out RL/NC and their customers, and ship the servers to PL's datacenter. NC agreed, but it has been oVER a month, and NC has not shipped jack all to PL. Instead they have been giving PL the run around. NC (Netcolony) consists of like max of 5 people i believe. Everything just SEEMS to be handled, and i mean everything, by NC's so called CEO, Scott Levy.

Scott is the CEO of NC, not dialtone, the only relation he has with dialtone is that he is renting space, and having his rL servers colocated there, he's paying Dialtone bandwith fees.

Thing is, the other day, my server went down, and so did a buncha other RL customer's boxes... I called PL and they told me that NC (who is really SCOTT) had informed them that they would be shipping the servers sometime today or tomrrow. So of course, I assumed that they were being moved, i was happy, because then iwould get better support, and not be ignored like I have been with NC.

Today I saw PogoLinux's post about NC, and their delays, i began to get confused as to waht was going on. I wasn't sure what was happening, so i caleld PL and spoke with Tim.

He told me that Scott never moved anything, and they didn't, becaue I called dialtone myself and asked.

i called DT and talked to 2 noc people, it old them ya ya my server is down can you please put it back online (my plan was so i could get in, grab my data, ge tout, and worry about the server later)

They told me i had to talk to (name here) regarding abuse

I was transferred to (name here) and he then explaine dto me that my server was taken down due to port scanning

now what kind of BS is that

I never port scanned anyone, i'm no tstupid

They told me that scott and dialtone discussed the matter and scott agreed to shut down the server

The reason is becuae Scott aleady ows alot of money to DT and other people. DT is charging Scott for everything he does, I believe scott turned off other servers as well so he wouldnt be using up too much bandwith anymore.

They told me the only way my server would go back up is if scott agreed to turn it back on. But there is a sligt problem with that.... WHERE IS SCOTT

Scott never answers his email
Scott's phone number is a psychic hot line
Scott has no offical #1800 or anythin
You'll only find scott if u goto his house

Dialtone REFUSES to help me, or turn on my server just for a few hours so i can get stuff off

DT keeps saying that they will turn it on after Scott gives the OK, but see #1 scott is never there
#2 scott comesaround whenever he feels liek it, and that is once in a year sorta thing

#3 I need this **** NOW not iin a few wweeeks

So phiber, I do know what i'm talking about, i'm sorry if i wasn't clear in the beginning

Ive explained alot on the phone, and they have nothign but "contact scott"

So i am in this messed up frickin switchin and i am pissed

a server can be replaced easy
but data sometimes may not.

Ahh, it's making sense now... that's a heck of a situation to be in. Sounds like your 'friend' Scott is running low on funds and is looking for ways out if you ask me. Rather classic case of debts catching up with themselves... maybe you could try sending a registered letter on a attorneys letterhead to Scott? If I were in his situation, I would respond to that, of course... with a lot of the horror stories I have been hearing lately nothing would suprise me.

You might try and get really really beligerant with the person that tells you to contact Scott next time too hehe, we all hate talking to customers that are cussin and swearing left and right... but I would generally be more inclined to help those types hehe.

If that doesn't work, get a bunch of magazines and cut out a bunch of letters to form a ransom like nastygram. It might not get results, but it would be funny :)

Good luck

Mike

Oops, was going to mention.

I don't think your going to be able to budge Dialtone at all and get the server up just breifly... Scott is the one who pay's the bill so that is prolly why they will only talk to him about it... it sucks, but it's the way business works. Had you been paying Dialtone it would be a different story.

Regards,

Mike

ya it would
;/

Dialtone isn't doing anything to you. They aren't even in the picture as reagrds your problem as your problem is with Rack Locations and/or Netcolony.

Your situation is roughly analogous to people who buy cruise tickets from an agent who absconds with the money. When they show up on the boat, they have no cruise as the cruiseline was never paid. The complaint is with the agent, not the supplier of the service. Don't blame Dialtone for the RL/NC problems. You aren't Dialtone's customer but theirs.

It sounds like Dialtone isn't obligated to help you, but if they're feeling in a helpful mood, they may help you just to be nice.

You're not asking them to let you use a dedicated server for free; you're just asking to get your data back.

Try the following e-mail addresses:

dcsupervisor@dialtoneinternet.net
cto@dialtoneinternet.net
ceo@dialtoneinternet.net

E-mail the first address and plead your case. If the first guy won't do anything for you, then e-mail the second address and plead your case. If the second guy won't do anything for you, then e-mail the third address and plead your case. If the third guy won't do anything for you... well you'll have to try something else.

Don't e-mail all three of these addresses simultaneously; try them in sequence, or they'll get mad.

When e-mailing them, be CONCISE and DESCRIPTIVE; they don't have time to read a long rambling e-mail. Tell them exactly what you need, and give a little background on how the situation occured.

Ah, the saga continues. I can't believe you didn't get out of there when the $hit started hitting the fan a few weeks back - it was apparent then that the whole racklocation venture was insolvent then. But that comment is not going to help. I know you were hanging out for this promised move of the servers to pogolinux. That is also why I posted in the (famously deleted) pogolinux thread that the whole thing sucks and pogolinux don't really care about you or your business they were just trying to get their servers back. And in MNSHO this is true. If pogolinux wanted cared about you and the fact that they ended up being a partner to the racklocation venture they would have moved you onto a new server at their facilities. Why didn't they do that? Because they just want their servers back!

Now onto the Dialtone problem. You should press Dialtone Internet to recover your data from the HDD in your server. I'm sure the legalities are messy here. Dialtone is probably owed money by racklocation and if this is so then they are not going to keep the servers connected. However, you are the legal leasee of that property and the data most definitley belongs to you!

If all the racklocation customers are in the same boat then you could get together and pressure Dialtone to arrange for you to recover the data for you. One thing is for certain that Dialtone does not own or have claim to the data on those servers. You have every right to get that data back! However, I would be suprised to hear that there are any racklocation customers left!!! Are you the last one?

I would think that it was in Dialtone's interest to facilitate your ability to get that data back, if your side of the story as you have given it is true.

Good luck.

PS And for goodness sake backup your data! Surely with the whole mess that's been going down over this affair you had considered that your server might be turned off at any minute?

freakysid's advise is a bit misguided. Forget about trying to pressure Dialtone in any way. They have no obligation to you whatsoever. You are not their customer. You are Net Colony's customer (or Rack Locations's or whomever's). You have no relationship with Dialtone. Your relationship is with RL or NC.

If you explain the situation to Dialtone and ask nicely, they might help you out. Keep in mind that they are under no obligation to do so.

If need be, you might even think about offering them a fee to recover your data.

I don't know if you've given any thought to who you will lease your next server from. You might consider getting one from DI. If you should happen to choose them (directly, of course) I'd be willing to bet they would transfer your data.

I'm sorry - but we disagree. It is my opinion that the data belongs to Node9. I agree that Dialtone don't have any obligation to Node9 but I would think it reasonable that Dialtone allow Node9 to recover his data. Sure they may charge him for their effort - but it is his data.

It is also my understanding that (in Australian common law) the rights of a leasee are treated with high precedence in property disputes. That is a dispute between a property owner and another party usually cannot jepordise the leasees right to enjoyment of the property they have leased. That's not to say that Dialtone is in any way obliged to continue to maintain its service to those servers. However, lets say Dialtone decides to withhold those servers because of an unpaid debt owing by Racklocation. In this case Node9 has more legal right to the property (the server) than does Dialtone (well in an Australian court anyway). And most certainly Node9 has ownership of the data.

[Edited by freakysid on 04-06-2001 at 04:58 AM]

bottom line is... dialtoneinternet is not concerned with you or your server... its netcoloy's problem.. dialtone has no obligation to answere your queries... so i think it would be wiser to speak to netcolony and get the situation straightened out... and not blame company, which is not concerned with the issue..

Even though Dialtone is not obligated to help you I would think they should understand the situation and help.

If I was you I would do three things. I would start bugging the hell out of Dialtone to the point they wish they never heard your name and maybe they will give in just to end this, probably not but your options are few and far between at this point and its worth a try.

Then I would tell Tim at Pogo that you want to host with them but you cannot until you get your stuff off the Dialtone server, maybe he can get a hold of Scott and do some pursuading.

I would find everything out you can about this Scott dude, like where he lives, his number, his relatives phone numbers, everything. Then I would start being the biggest pain in the a$$ to this guy, if you can't get a hold of him call his moms house, whatever it takes. Start calling at 3 in the morning, give him some motivation to take care of this problem that he caused. He's probably hoping if he ignores the situation long enough it will go away, make it clear that you won't go away.

Originally posted by kunal
bottom line is... dialtoneinternet is not concerned with you or your server

Kunal, I don't know why you are representing that this is indead Dialtone's attitude. Imagine if Dialtone actually did post on this forum saying...

"Dialtone does not care about Node9 or his server." That would not be great PR would it. That's the whole point about public debate in a forum - it allows public opinion to be voiced which may lead to more reasonable behaviour and more favourable outcomes for hosts and their customers.

If what Node9 has told us is the complete story, and If there are other racklocation customers in the same boat then I would think it was in Dialtone's public image interest to facilitate these people to recover the data which is their propery.

freakysid, i only represent myself.. i dun represent Dialtone or claim to state that dialtone has said these things.. these are my thoughts on the issue...

i agree with you abt the PR thing.. but its commonsense.. this guy is running down a company, he dint deal with at all or is concerned with on the first hand basis.. its like running down the guy who supplies the fish to a restaurant coz the restaurant served him a badly cooked fish..

why should dialtone be caught in the cross fire? i can just imagine dialtones situation... coz, if they did recover node9's data, netcolony could file a suite saying, they broke our trust, how dare they open a box without our permision, blah blah...


PS : I know a sucky comparison, but you get what i am saying right?

[Edited by kunal on 04-06-2001 at 08:08 AM]

well kunal i see where you are coming from when you say contact netcolony but like i said contacting netcolony is next to impossible kunal

dialtone should be professional and just help me out and understand my situation
i'm goign to try to plead my case with those emails from above *@dialtoneinternet.net

node9, i completely understand where you stand... but you need to understand, that every company has a set of rules and ethics...

all i can say is, as you are in a grind, so is dialtone... think of it from there point of view...

i dunno what to suggest to you... i guess dialtone is your best shot.. but running them down is just not the right way..

And whatever you do - don't order the fish! ;)

freakysid,

No one is disputing the ownership of the data. However, you are confusing that with a non existent obligation for Dialtone to allow access to it. That is why your and Steve33's suggestion to bug or pressure Dialtone is ill advised. They have no obligation to people who are not their customers.

It would be as futile as bothering Carnival Cruises when some independent travel agent absconds with the money and never booked your cruise. They're not going to let you on the boat no matter what your sob story is. You have to go after the travel agent.

In this case, node9 needs to go after Netcolony, though a polite request to DI might effect recovery of the data. If I was in DI's position and had someone following your and Steve33's suggestion (trying to bug me into helping them), after explaining the situation, I would very likely advise them not to call back and that I was hanging up. If someone who was not a customer made me sorry I ever heard their name, I would make sure they never again heard my voice (and vice versa).

Anyone so rude or stupid should hear a click and dead air.

I might even do it with humor and tell them "You need to speak to Mr. Click"
"Mr. Click?"

"Yes." -click- (sound of phone hanging up)

[Edited by Duster on 04-06-2001 at 03:03 PM]

Duster,

Well as is often the case with debates on forums - I don't think there is much difference in our positions. I suggested that node9 should "press" Dialtone internet for the data and I guess that was a vague term. I did not advise node9 to be rude or bug the hell out of Dialtone - so you are simply misrepresenting me.

My arguement was firm that he owns the data and I think he should present to dialtone internet that they do physically have his data in there possesion and that is an issue to which involves them. The ownership of that data is not trivial nor is the fact that he has a six month lease over that equipment. If it were me and I was able to speak with someone sufficiently senior at Dialtone, I wouldn't hesitate to explain that to them to round out all parties understanding of the conundrum. I understand Dialtone's situation as well - as they have no relationship with node9 and no doubt would have never heard of him until he contacted them. However, at the same time if you look at the other recent thread here about a lot of the racklocation servers going down you could also conclude that dialtone would be aware that something was up. They should be aware of the fishy situation with racklocation by now.

I understand your cruiseship analogy. However, the situation is different here. node9 ownes the data and he has a legal lease over the server. That does count for something.

Of course in any business dealings, or in dealing with people in generak, I would not recommend being rude. That's common sense, and a person who doesn't have common sense is not going to get far in life. I would never suggest node9 picks up the phone to Dialtone and screams "Give me my data you mother-****ers" (I'll let vB censor that ;)) Tact and manners should always be attempted (initially anyway).

I spoke with a manager/someone higher then noc at dialtone

THey are going to get back to me within a half an hour about my server. I just want my data, that's al i care about. I don't care if my server gets shut down, I hope dialtone will be nice enough to just help me out andunderstand my situation

i'll keep you all posted

:(

Dialtone said they have a contract agreement between them and netcolony

they can't tell me anything, all they can tellme is they can't touch our servers, the contract hasnt been breached.

they said i have to get in touch with netcolony, and they aren't allowed to just go touching the servers and blah blah blah

so basically, no help from dialtone, no help from netcolony, no help from anyone except pogolinux (with $$$ wise) but $$$ doesn't mean ****, data is more important

so this is why i named the tthread "dialtone and netcolony screwing me over"

Because i FEEL screwed because no one can help me

Originally posted by freakysid
Duster,

Well as is often the case with debates on forums - I don't think there is much difference in our positions. I suggested that node9 should "press" Dialtone internet for the data and I guess that was a vague term. I did not advise node9 to be rude or bug the hell out of Dialtone - so you are simply misrepresenting me.
Not really. You'll note that I addressed my comments about what you and Steve33 said. Yours are somewhat ambiguous while his seemed to imply rudeness. I credit you with enough sense not to be rude.

I understand your cruiseship analogy. However, the situation is different here. node9 ownes the data and he has a legal lease over the server. That does count for something.
My analogy was in reference to dealing with the source of the problem, not the supplier. That problem is Netcolony.

That lease counts for nothing with Dialtone as node9 has no lease with them. He is not their customer, netcolony is. This is a very important principle, legally, ethically, and morally.

Of course in any business dealings, or in dealing with people in generak, I would not recommend being rude. That's common sense, and a person who doesn't have common sense is not going to get far in life.
That's so true. My mother would often say that common sense is the most uncommon of all the senses.

Well, the fact is it appears that Dialtone is the only party thats in a position to help.
Its obvious Racklocation is not going to help, so whats he supposed to do? Sit back and hope Racklocation comes around?

If someone shut my server off and wouldnt allow me to get important files from it then damn right I'm going to get rude.

I'm also not so sure Dialtone is completely free from any responsibility. One could argue that since they allow customers to resell that they are opening themselves up to this type of thing happening.

Of course Dialtone did nothing wrong, but they obviously know what is going on and I think they should step up and do the the right thing. After all, they stood to profit from the situation if it worked out.

Steve, I could of never said it anybetter, you are so right, I agree.

Originally posted by Steve33
I'm also not so sure Dialtone is completely free from any responsibility. One could argue that since they allow customers to resell that they are opening themselves up to this type of thing happening.

Of course Dialtone did nothing wrong, but they obviously know what is going on and I think they should step up and do the the right thing. After all, they stood to profit from the situation if it worked out.


Dialtone did do the right thing. Netcolony shutdown his server for a reason. Dialtone will not and cannot go against his decision and just put the server back online or much less even tamper with data. Dialtone is a good ISP and they are doing what any ISP would do, they are also covering themselves legally. Should they touch his server in any way, shape or form without Netcolony's consent then they open themselves to a world of legal problems.

Regards,

Mike

NC blows

dialtone should be nice then and get in touch wtih NC and tell them I want to talk to them

cus nc ignores me and everyone

Node9,

Let me see if I can help you here. Dialtone Internet does not and SHOULD NOT help you.

It looks like the guy NC is in bad debt with DI and that is why they disconnected their racks. They had the same relationship like Ultraspeed with VDI, or DellHost with Interliant. They can't talk to you, they can't touch NC servers without NC's approval, and they can't even help NC until they pay... I am sure even PogoLinux is suffering from this NC guy who turn out to be a real Scam.

I give you an idea, speak to the highest guy there, his name is Mr George Quintero, explain to him exactly what happen, maybe get a low end server from them and I am almost positive under this terms they will help you.

Dialtone Internet is a very serious company, the thing I like about them is that their top employees are also part owners and they care about their clients and their network speed that is their thing. So I am sure you talk to them and get a server from them they will help you get the data out of their NC machines, otherwise they will not have an incentive to do that, (I think).

BTW, you guys keep getting burn with the $99 per month providers, soon or later you get what you pay for!

Just my 2 cents!

Romero

Mr George Quintero is from what company?

I'm pretty sure he's refering to Dialtone.

I suggest you make your complain to the BBB if you have not done that...

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You'll please excuse the bluntness of my comments here, but this is ludicrous.

In another thread, node9, you scream about how bad ***** is because ***** interferes with the operation of their client's dedicated servers, and yet you expect Dialtone to interfere with their client's server on your behalf? How hypocritical is that?

IANAL, but this is very simple. You have an agreement with Racklocation to provide this service. You have no such agreement with Dialtone. Dialtone has an agreement with Racklocation; they have no such agreement with you. If Racklocation has not breached contract, then Dialtone would be breaching it if they helped you by interfering with their client's business. And thus, they'd be liable. And, their reputation would suffer, because it could get around that they interfere in their client's businesses. Why on EARTH would they risk that?

It's simple. Consult your lawyer. You probably have legal recourse against Racklocation -- they took your money, and are failing to provide the service promised. Do not yet charge back -- as that would be breach on your part. Tell your lawyer your story, and follow his advice. I imagine his advice will be to send a written letter to Racklocation, and wait a reasonable amount of time for a reply. If that fails, then go for a court order to allow you to get the information. Present the court order, once granted, to Dialtone, and I imagine they will very happily grant you access.

Sheesh, how you can possibly think Dialtone should get involved makes no sense to me, short of hysteria. I can sympathize with you, but think of it from their point of view. At this point in time, they probably sympathize, but have absolutely no grounds to take action.

Tarin:
Thing is

There is no one to contact at NC or RL
they ignore everyone

Infact there IS no body to contact. The fact is I wont get my **** back for months. I posted an update situation, and If you would of read it then you would see my point of view's has changed dramatically from the starting post

you said "In another thread, node9, you scream about how bad ***** is because ***** interferes with the operation of their client's dedicated servers, and yet you expect Dialtone to interfere with their client's server on your behalf? How hypocritical is that? "

I did not know that DIALTONE had a contract agreement stating they couldn't go messing around/touching NC's servers.

Dialtone has rebooted my server before, so wtf, how was I suppose to know. Like I said before, my update post clearly shows that I understood the new-situation

RackLocation/NC already owes a bunch of people alot of money as it is, there is absolutely nobody to contact at racklocation, it's impossible man

Dialtone sees scott, but they can't tell me anything about him.

The point is I need my server RIGHT now, not in a month

so this court order stuff you say may help, but it certainly wont be done in 24 hours

Originally posted by node9
Thing is

There is no one to contact at NC or RL
they ignore everyone
That doesn't change the fact that you have no relationship with DI, that they can't help you, and it is unfair to blame them for your problems with Netcolony.

It's understandable to try to do an end run around NC and get your data, and the fact that you can't is not the fault of DI.

You made a bad choice in hosts and have to deal with the consequences and deal with them directly. You can't drag third parties into it.

Let it be a learning lesson so you don't repeat the same mistake.

Good luck.

Dude
I am no longer blaming DI

simple as that

i am jus tsaying NC is impossible to contact

i already accepted the fact that dialtone cant help me

I'll sum up what everybody here is trying to say.

Thats to hire a lawyer and let him deal with it if the data is that important, otherwise basically your ****ed unless you can go visit them personally (NC) and demand your data.

Node9,

Tell dialtone that you will pay them to make a backup copy of the hard drive and send it to you. If they can't do that then that is total BS.

There is a number in Florida for a scott levy. Do a lookup on one of those switchboard sites as someone on here sent me his phone number. All I ever got was a recording machine though.

Pay for my expenses and I will go down there and get you a refund personally from him..:)

that'd be nice :)
hehe

node9, is this your server, your personally-owned real physical machine, or is this a rented server?

If it's YOUR server, you have every right to knock on their door and claim your personal property. Bring plenty proof of ID and all copies of all contracts and payments.

If it's rented, well, never mind. In that case, while you generated the data, well it will be dependent upon your TOS and contracts as to whether the data is, in fact, really "yours." The data contained on a rented server is frequently the sole property of the lessor ~ regardless of who generated or uploaded it.

The suggestion for a lawyer is an excellent one.
Get thee to one, yesterday.


:D Bailey

rented

:(
it's going to be a long battle

I believe Scott is a sleezy fellow to keep away from. A few months back I did some coding work for NetColony, for the agreed amount of about $300. He kept promising to pay me, and repeatedly asking for payment address/bank account number, and even asked me whether I have received the money several times. I was amazed at his excuses.

One day, after about 3 months (IIRC) out of curiosity (really, I was curious to see his reaction), I got into his server (I had a root account), backed up my work, and deleted it. Later I realized that was a WRONG thing to do and I will never ever do something like that to a client.

He got furious and threatened to report to FBI :-)

I restored it later in the evening, and he gave his word that he will pay. It's been 6 months and I haven't heard of him.

:(
you got burned just like i did

sh,

Did you check out the pogo linux and racklocation thread that's on page 3 I believe.

Node9,

heres your chance e-mail sh i'm sure he knows the contact info for scott.


:sickface: RackLocation/Pogo Linux

nice face there matrix lol

Matrix & node9,

I live overseas, so I cannot actually do anything. :-(

My work was done over the internet. The only contact I know is ceo@netcolony.com and his ICQ number. You can look it up with ICQ search.

Have you tried this?

http://www.vcmarketplace.com/12sellbiz/12_sellingbizinterest_2.htm#99120903oBSno

I did try looking up Scott in the white pages. Couldn't find any Scott Levy in Florida.

Btw, have you tried Dialtone and the Netcolony.com domain registrar?

Yeah I bet he would like to sell NetColony for $1.2 million. He states that he was offered in the $1-2.2 million dollar range before. Why doesnt he contact the former people that were interested at those prices.

Funny he mentions dvorak.org and that he communicates with NetColony. I wonder if he knows the guy is a scammer.

I went to netcolony.com
tried to setup my "free home page"

Attention! There is an error as follows:

Can not create directory /home/netcolony/entertainment/node9 - Too many links

If you believe this error is a result of a system error or bug, please report it at boards.netcolony.com.

Otherwise, Go Back and correct it.

LOL
Funny.

I can register fine just now. But when I logged in to the web manager, the status shows:

Space Used:
33.60 out of 1000000 kb

Which means I have one gig of free web space? :-)

LOL!!!!!

Dialtone has always treated me very well. When I have had issues with them, they have worked out the issues with me in a satisfactory nature. They are easy to contact and it's easy to get a live person. I can only recommend them.

It sounds like this 'Scott' person is who is causing the problem.

well we all realized this.

This is a pretty old thread, the issue still hasn't been resolved though... My server is still there, still sitting there, I havent been able to contact scott yet at all... Don't think i ever will.

If i ever goto FL, i am going to find that ******* and ring his neck

Ive been using a pogolinux server now, and it is great so far, hopefully nothing messes up
:D :) :cartman: