Hi,

I had a lengthy discussion with a rep from instabill.com, he told me that it is best for me to have to forms? as i would need information from the client, such as domain information etc.. then after i get the information i redirect them to instabill form? does anyone do it this way? any other ways?

Regards,
ValuableHost

You can add fields to the bottom of their forms.

Maybe you can check out my order form (instabill).
Test it as much as you like ;)

Haakon,

*lmao* I was just about to suggest the same thing...

Seriously though, we use our own forms, but still have the domain information on the redirect. It splits up the inital information needed to sign up. People sometimes aren't too fond of forms. The less they get in one hit, is the less time they have to give up half way through

Greg Moore

We *were* using our own forms. Just got an email from Revecom today suggesting we change them back to the old ones. Apparently it's a bank requirement on their part...

Also asked about the API, and it should be online by the end of the month...

Greg Moore

a new system should have been out on april 1st. where is it?

ahh, they never do things on time. At least their stuff is good *once* it gets online though.

Tech support seems to be picking up slowly again.. I guess they've finished moving into their new place

Greg Moore

We are using instabill for our orders (without additional fields). Some days ago I asked instabill "How to get the information from the order form in our thanks page" they answered "no way". I spite of this, I posted a test order (with the test credit card ID 4444333322221111). The "thankyou" page is our "immediate account activation" page where the user must enter account details. Since double entering the name, email, phone address etc. could be unpleasant for the customer, you can import these details from the instabill's order form. These are params sent by instabill:

orderid
dtime
addr
city
cardtype
state
zip
country
email
phone
avs
itemid
price

You can use form fields with default values from instabill's order from. For example (ASP code) :
----------
<input type="text" name="name" value="<%=Request("name")%>">
----------

Hope this will help.

Been there, Did that, now where is my ^$#*^& t-shirt?
I started out with instabill and they said they could customize the forms for me. I must have been talking to the wrong person because that wasn't true. I made my own form for the client to fill out and re-directed them to the instabill billing form and got complaints about filling out too many forms. So now it's set up to where they order a plan and are directed straight to instabill's billing page with a few extra fields with info I need. It works for me until I go with my own merchant account. Good luck with the way you set up, but as Greg said, people hate to fill out extra forms. Heck, they don't even like the fact they have to register their domain name & hosting separately.