 | View Full Version : Enom's problem. LinuXpert 09-24-2002, 01:44 AM Anyone succeeds in creating new Enom's subaccount today? It seems that all accounts with 0 domain are no longer listed in the sub-account main page so we cannot configure the prices for new accounts. I tried to contact Enom but haven't recieved any replies. Anyone knows how to do now? ckpeter 09-24-2002, 02:12 AM Yes, same here. It seems that all account with 0 domains and has not been used to register before are delete. However, I have a domain that previously had transaction, even though it has 0 domain, it still exists. Peter ckpeter 09-24-2002, 02:13 AM Hmm...this is strange, it seems that instead of deleted, the accouts is transferred to enom. I had a previous accout set up that disappeared from my sub-account list, but still exists. (I can still log into it). Peter DotComster 09-24-2002, 05:30 AM Yikes, I lost some new clients accounts I just sent the info to them a few hours ago! LinuXpert 09-24-2002, 05:35 AM Still waiting for Enom's response :( TheWatcher2 09-24-2002, 05:46 AM I guess all enom reseller have difficulty of this issue. I have a lot of prospective sellers that not register any domain, all gone due to this deletion of account. This is not a good practice, especially not informing us. One of my prospective buyers, told me that he cannot login to my site, well it is because his account was deleted. zoli 09-24-2002, 06:04 AM Same here... Do enom offer 24x7 support? zoli 09-24-2002, 06:09 AM See their News page: http://www.enom.com/registrynews.asp Maybe our subresellers are not gone, just "under maintenance". :) zoli 09-24-2002, 06:11 AM However, the schedules are only for tommorrow.... LinuXpert 09-24-2002, 06:43 AM Originally posted by zoli Maybe our subresellers are not gone, just "under maintenance". :) All accounts still exist but inactive accounts disappear from the list. zoli 09-24-2002, 08:05 AM NetworksData, have you tried logging in with an "inactive account"? LinuXpert 09-24-2002, 08:20 AM Originally posted by zoli NetworksData, have you tried logging in with an "inactive account"? Yep. No problem. zoli 09-24-2002, 08:24 AM I wonder what will happen if an inactive account register a domain name. Do we still earn a commission? LinuXpert 09-24-2002, 08:46 AM Not sure but I think you still earn commissions. If not, you won't lose anything ;) AQHost 09-24-2002, 12:37 PM My account manager just emailed me to tell me that this problem has been resolved. New account creations are fine, and the old accounts that had disappeared from the sub-account listing have been restored. Best wishes, Simon. DotComster 09-24-2002, 01:48 PM Problem fixed :) registercafe 09-24-2002, 04:44 PM Still waiting for Enom's response They alway don't response, is their normal practice. Maybe it just a routine database clean up. LinuXpert 09-24-2002, 07:14 PM Phew. Everything just fine. |