 | View Full Version : Live chat puggy106 09-22-2002, 12:06 PM Hey, We are thinking about maybe introducing live chat such as live person on our site ... Do you think it can increase sales? phpcoder 09-22-2002, 12:20 PM Are you talking about aim/icq/etc, or like on the site live chat? diederik 09-22-2002, 12:24 PM Yes, it can increase sales a little. A lot of people like to get instant answers, when they visit a website, instead of starting their e-mail program , send you an e-mail, and wait untill they get an answer. SoftWareRevue 09-22-2002, 12:30 PM It definately can increase sales. Well, provided there is always someone there. And that someone has 'some' knowledge. ThomasC 09-23-2002, 04:57 AM We use it at webhosting.net and a lot of people like things to be explained to them in real time. Worth a go! Phplive offer a free ten day trial, cant hurt to try. http://www.phplivesupport.com/trial.php puggy106 09-23-2002, 05:13 PM Thanks, I think we will signup for live person and give it a bash! ThomasC 09-23-2002, 05:18 PM live person? boo, phplive! http://www.phplivesupport.com/features_vs_lp.php See how better phplive is than liveperson! arnaudpignar 09-23-2002, 06:34 PM live person is certainly faster for a huge website with thousand of visitor. Php Live fit very well for webhosting sales support. Live Person is a good solution when you have 30 new visitor / sec, else choose Php Live, cheap, enough for most website and flexible. ThomasC 09-23-2002, 06:41 PM well put :) We get alot of people to our site every day so php live is our choice I have never had a problem with it, fast and good value for money! |