devspirit
02-17-2009, 05:58 AM
hi everybody,
this is my first time posting on this forum, here is the story :
3 months ago, i created a reseller account with pc-core.net, they were advertising in this forum (reseller webhosting),
i transfered a part of my websites to their servers in a couple of days, then i registred some domain names with them,
till that time everything was ok, maybe some down timesm but we can say it was ok,
3 weeks after, we began a new era, firstly they changed me from server to another, and everytime they do that i have to update all the domain names parameters with other registrars, sometimes they forget to register my private name servers so nothing`s ok,
i registred 2 other domain names, that never work and anytime i ask them to fix that problem (you know their response) = nothing,
10 days ago they shut down the server where i had my reseller account without transferring my account (what do you think?) and without warning me of the date they will stop it (so i can update my backup),
now after 10 days there is no response to my posted tickets, nor to my emails, even their website (pc-----core......net is offline since last saturday)
actually they have other trademarks online (allreseller, cheapwebhost, anrhost, cshelpdesk, ...)
now with no response, nor a website online, how do you think an unlucky customer as me, can transfer his domain names without the authorisation code, or have his backup, so i can migrate to another host, just to keep the business online, and you know how it`s hard to have and keep new clients actually,
what do you think ?
this is my first time posting on this forum, here is the story :
3 months ago, i created a reseller account with pc-core.net, they were advertising in this forum (reseller webhosting),
i transfered a part of my websites to their servers in a couple of days, then i registred some domain names with them,
till that time everything was ok, maybe some down timesm but we can say it was ok,
3 weeks after, we began a new era, firstly they changed me from server to another, and everytime they do that i have to update all the domain names parameters with other registrars, sometimes they forget to register my private name servers so nothing`s ok,
i registred 2 other domain names, that never work and anytime i ask them to fix that problem (you know their response) = nothing,
10 days ago they shut down the server where i had my reseller account without transferring my account (what do you think?) and without warning me of the date they will stop it (so i can update my backup),
now after 10 days there is no response to my posted tickets, nor to my emails, even their website (pc-----core......net is offline since last saturday)
actually they have other trademarks online (allreseller, cheapwebhost, anrhost, cshelpdesk, ...)
now with no response, nor a website online, how do you think an unlucky customer as me, can transfer his domain names without the authorisation code, or have his backup, so i can migrate to another host, just to keep the business online, and you know how it`s hard to have and keep new clients actually,
what do you think ?
