I am just curious do you ( those that run hosting companies) have a file size limit even if they arent exceeding there account space ?

Reason is , I have a customer who has some sizeable files 1 is over 100 mb and the other is 165 mb , there game demos . I know some host don't allow any over a certain mb any ideas , thoughts , solution or suggestions?

Feedback is welcome :stickout

I'm not sure how much my opinion is worth, since I dont charge for hosting yet... (still for free til I get a faster connection and more equiptment and such) BUT

As long as the customer doesnt go above his/her file space they paid for, and they arent using all your bandwidth (or more than they pay for in their plan if its not locked down) then why risk upsetting them ?

If the files are legal (non-warez) I would assume let it slide and at worst consider them the oddball user who takes up all their allocated space.

Originally posted by greatbeast
As long as the customer doesnt go above his/her file space they paid for, and they arent using all your bandwidth (or more than they pay for in their plan if its not locked down) then why risk upsetting them ?

If the files are legal (non-warez) I would assume let it slide and at worst consider them the oddball user who takes up all their allocated space.

I think that's the best way to put it :)

No limits here...We host atleast one game developer and have worked with them on developing a load balanced game demo download solution to offer up their beta versions.

thanks for the comments so far , I agree about if there not excedding , it was just many hrs of frustration transfering the site to a new server cause WHM would time out becuase of the size of that one folder which was close too 350mb alone. I think what concerns me most is the downloads he is offering , which are Legal btw , is the resources that are being used specifically by his account due to the downloading.

Leads my to a second question , in a shared enviroment what amount of Resources do you allow as far as CPU and Memory % usuage before you tell a client , it's time to find another solution. Ultimately I can't keep one and loss many because one person decides to hog more resources than the other .

Well thats a more difficult question phantasywork.

I take a little more different view than most others do. While I do monitor these statistics, I believe that if you are running a normal application..something like vB or other, If you purchase a plan from me that gives you 50G traffic, I should be able to provide you that.....even if you are using more cpu/memory than another site.

Hy,

our main Problem with one customer is that this customer creates many many many small files. He has an web application which creates so many small files that is impossible to delelte them with rm * because rm quits with an error that the directory is too large.

He calls us nearly every month and wants us to delete theese files, because there is no other way to do it. (We make ./find -name "*" -exec rm {} \; )

This i a real pain, the delete process takes about 20 minutes to run. We are in the process of forbidding to many files to our customers (especally this one).

back to your question :
I think there is no Problem with big files as long as their space and bandwith allow this. (Remember to count the uploaded filesize AND the downloaded).

I don't limit file sizes for my free users, but I am thinking about limiting them. How do I do it in WHM?

As for my paying customers, I don't care what they do with their resources.

We only limit them by the plan itself, if they get a 1 gig plan and upload a big nearly 1 gig file that's fine, however I have seen problems with many many many small files however. Though it hasn't been a problem often it has once or twice been an issue we had to deal with.

It's true that a very large number of small files can cause more problems than a few very large files. Very large files will typically get requested in chunks by browsers and players. Mpegs, pdfs, and large images often get requested by smaller chunks with partial content range requests. That's a good thing, because no more content than necessary gets downloaded.

How do I limit the max file size using WHM?

I go by webspace total and not files size.

Greetings:

We go by overall disk quota; we do not go by individual file sizes.

Thank you.

We do not limit the individual file size, just their disk quota.