Allright I've been using paypal for over three years and all of a sudden I get a restricted account. I send them the information once and I get a reply saying it's not legible. I sent it again making sure that any ***** can read it and thinking maybe it's my fax I sent it through another fax machine. One week later....Denied again by brainless employees who obviously can't view a sheet of paper. Now the third time I ask my lawyer friend what I should do. He takes my documents, makes copies and uses his fax to send it to paypal....one week later...DENIED....Is everybody getting denied or is paypal just being evil? I tried e-mailing them telling them that enough is enough and to fully cancel me out of their evil game....still no reply...anybody know what I can do? I've used both paypal and 2checkout for a while now but well paypal is being a pain in the you know what...:bawling:

How much was in your account? If it wasn't very much (under $500) just accept it, and move on. That seems what alot of people have done.

I had zero in their luckily but they have my bank information. What can I do about getting that taken out?

What reasoning did they give to restrict the account?

-WC-

They didn't give me any reason, they just sent me an e-mail: Your account has been restricted for "security purposes". Then they went yapping on how they pick random people who have used paypal to verify that they are who they are or so they say...

Access to this account has been limited because our system requires further account verification.

I've sent them everything three times and I still get rejected they asked for and still rejected...:eek:

While I have never had any problems with PayPal, I have been annoyed by there security a few times. I have had several phone calls asking if I made this or that transaction. They once threatened to restrict my account because they could not get a hold of me when I was on Vacation and made a few transactions before leaving.

I like that fact that they are watching but just think if your Bank or CC company called every other time you wrote a check or used you CC.

Is it just me or do they call others at home?

Its funny how at the same time they deny they have any control or responsibility over the money that they are coming down hard to make sure people are really doing things right.

I wouldn't trust em just because it isn't a FDIC insured bank. If it was, I'd have a little more faith in them. :rolleyes:

Originally posted by sitekeeper
I like that fact that they are watching but just think if your Bank or CC company called every other time you wrote a check or used you CC.

Credit card companies *do* check up on transactions which trigger their fraud detection software. I know quite a few people who have had their credit cards stopped after moving from North America to the UK -- the software noticed that they were suddenly making more transactions than normal, and making them from a different country than normal.

Talk to Damon. Username on WHT paypaldamon .

Send him a PM and tell him the situation. The Paypal Daemon never sleeps! :D

Originally posted by mind21_98
I wouldn't trust em just because it isn't a FDIC insured bank. If it was, I'd have a little more faith in them. :rolleyes:

Paypal deposits member funds with FDIC insured banks -- they have made it clear that even if Paypal goes bankrupt, your money is still safe.

I haven't had any problems with paypal [yet], but most likely someone might have reported you. Make sure nothing like that has happened or you have gotten into any problems with anybody. --- But for balance of $0 and full bank information. They were better off just removing the account, rather than deleting it.

Gather the documents that you sent to your friend who is the lawyer. Get those, and send Paypal the documents via Certified Mail. FedEx is a great service to use.

It would be great if you could get verification from your bank, stating "you are who you say you are" along with a signature.

I had this same problem with paypal.

I had to fax a copy of my bank statement and my driver's license along with a few other documents proving I am who I say I am. But I finally got into contact with a good paypal rep that personally helped me get my account back to normal status.

Someone from paypal actually told me they randomly restrict accounts even if they are not suspicious to help keep scammers out. My account was verified and everything, they just restricted me for no reason I seemed

I do have to admit that paypal security is top notch.

BTW: they won't let you delete your account while your account is restricted

I wouldn't trust paypal as far as I can through the building they are in...

They stink but mine is another story.

My advise. Just don't use them anymore...

Regards,
Michael

I will be the second one to recommend speaking with Paypaldamon. The only issue we experienced was not actually our own, but a client's. Damon got to the bottom of it quickly and resolved the issue.

damon is a good assest to WHT.

Originally posted by sitekeeper
While I have never had any problems with PayPal, I have been annoyed by there security a few times. I have had several phone calls asking if I made this or that transaction. They once threatened to restrict my account because they could not get a hold of me when I was on Vacation and made a few transactions before leaving.

I like that fact that they are watching but just think if your Bank or CC company called every other time you wrote a check or used you CC.

Is it just me or do they call others at home?

3 times in one week, not long ago.

I'm glad they're watching out but man if they restricted my account that'd suck.

Here is what I would do:

1. Get a real credit card processor. They can be had very little money. I like 2checkout.com, but I am biased in my opinion on that for reasons I will not go into.
2. Never use PayPal again and recommend that others dont either.
3. Partake in any or all of the numerious lawsuits that have been setup to take these scumbags out.
4. Do what you can to make sure that your horror storyh about these gangsters is heard by the masses. Numerious websites have been formed to shout this company down and they exist for a good reason.

I am glad that some of you think Damon is an asset. However for me, he couldnt be any more useless. Like all of the rest of the PayPal staff, when you start asking tough questions and demanding action, they run for the hills and hide behind garbage about account security and protecting the network from abuse.

See this thread:

http://www.webhostingtalk.com/showthread.php?s=&threadid=73372

(My Posts are towards the bottom of page 1).

BTW:

They arent "watching out" for us. They are defrauding us. Its called fraud when you take people's money and hide it from them. Supposedly, we have some consumer protection laws in this country that our spineless government has apparently decided not to enforce.

I called them up and I told them I sent it three times through different faxes and with different sizes. Here's what they said,
1. "Try changing the size of the document
*cough*I told them at the begining of my explanation I did*cough*
2. Send the Utility bill. Then I told them I live with my parents and I don't GET a utility bill under my name. This is what ADVICE THEY GAVE ME: "Fair Enough" This quote HAS NOT BEEN altered in any way you read it right. He didn't say anything like, "ok then don't send it"...I always wrote down this problem on the sheet as well by the way.
He then tells me: "Keep trying". I tell him, "I've had enough cancel my account" he replies by saying, "I can't you are restricted" but keep in mind that I just VERIFIED my IDENTIFICATION by phone by giving them all this information before we actually began to speak about my problem...something is very fishy about their "verifying process". I've contacted paypaldameon to see if HE will be of better assistance through the net and unlike the phone reps...

Haha.. like something with mine.. I kept misstyping the little 4 digit code and then it removes the CC?!


I aint puttin it in again.. I dont need another charge from paypal on my bill.


Paypal reminds me of the mafia - they just take your money and leave you ****ed.

No!

The mafia is better than PayPal. The mafia will loan you money without collatoral, and if you make your payments you keep all the bones in your body intact. If you dont pay, they start breaking things. Belive it or not, the mafia can actually be a good source of financing. Dont ask me how I know all of this, lets just say that some friends of mine dont get loans at your average bank.

With PayPal, it dosent matter wheather or not you make your payments on time, you are still screwed.

Of course, PayPal doesn't break your bones, though.

-Lamar

Aww... ruined the fun :bawling:

if daemon is on all the time why hasn't he replied yet ;). God I'm soo ticked off at paypal...anybody have any suggestions for me? I'm using 2checkout now btw but paypal has my cc number and bank number...

From what I heard, ebay bought out PayPal recently. I wonder if ebay is behind all this probs lately...

:rolleyes:

Of course, PayPal doesn't break your bones, though.

breaks your dreams though:angry:

Just as long as two big guys named Vinnie and Guido don't come knocking on your door, you'll be okay.:)

-Lamar

I realize that account restrictions draw a lot of attention on the boards. However, I do need to add that we do not operate in a face-to-face environment, which means we need to ask for information if a fraud flag is raised.

As an example, one of the accounts I am dealing with apparently has registered someone else's credit card. It could very well be that the use of the card was authorized by a family member, but we will restrict the account if the card issuer states that the named person is not on the account. The person must be on the card account for legal reasons.

To draw a point of comparison, many people are asked for id when they present a check/credit card at a retail establishment. Since we don't work in this kind of environment, and can't " talk" to the person when the issue arises, we need to restrict the account to prove ownership of the financial instrument that was registered.

Account restrictions can be resolved if all of the documentation is requested. Account restrictions do not lead to the loss of money.

I realize that a restriction can be problematic. All I ask is that users also look at the fact that it is a security precaution to protect against items like identity theft. I also ask that it be looked at as a way of protecting our user base (and the individual) from fraud.

only to the sale of tangible, physical goods and excludes all other sales and services

Web Hosts, do not use paypal. It was designed for Auctions of tangible goods that are mailed through the postal system.

Originally posted by johnallen
Web Hosts, do not use paypal. It was designed for Auctions of tangible goods that are mailed through the postal system.

Paypal, IIRC, was designed to allow friends to split up the cost of restaurant meals via their palm pilots. Of course, it has rather changed direction since then.

I think what you're referring to is their "Seller Protection Policy" -- and even without that, you're no worse of with Paypal than with credit cards.

If you've read my thread here:
http://www.webhostingtalk.com/showthread.php?s=&threadid=75572

you'll know what was going on...well now paypal just took it one step further...THEY LOCKED ME because I asked them why none of my information is getting through. Now they have all my bank information AND my credit card number and there is didly squat I can do about. I'm just hoping that paypaldaemon can help me out with this....



Thank you for contacting PayPal.

Due to the fact that you are not willing to provide us with further
information to fully review your account, we have locked the account from
further use.

If you have any further questions, please feel free to contact us again.

Sincerely,
Jasmine
PayPal Account Review Department



And to Jasmine, Kiss my ***. I asked her what I can do and she locks my account saying i wasn't providing her with information/not being cooperative....


PayPalDaemon, you are the only one I trust out of the whole bunch of you and hopefully you can help me out (since you have such a great reputation from what I hear and so far with my experience with you :).

paypaldamon:

You still havent responded to my questions. You come on here and do a little fluffy PR speech, and then you run off to another board. Not very many of us are fooled by the fact that your employer is a fraud and they send little idiots like you onto forums to make little fluffy statements and present the illusion that everything is fine and dandy.

I faxed your damn information to you and mailed it. Best of all, I can prove it! Unlike so many other customers here that your company has screewed, they cant prove thier case. Well, I can and very soon I will.

Despite the fact that I faxed your damn documents and mailed them... and your VP signed for them, your company still restricted my account and took money that didnt belong to you. And belive me, one day very soon I will be coming for it. And you I will get it if I have to get a court order demanding that YOUR bank turn it over to me.

I wont say exactly what I am working on (yes, it is a class action lawsuit and yes, it is going to be big) doing to your company, but it is coming. And when it hits, I have a feeling eBay will be begging me to go away. CNN will have special reports on it. If you think I am kidding, then keep on screwing people. WorldCom filed the biggest bankrupcy in history, and your company will pay the biggest class action judgement in history.

For those of you that think that fraud isnt a great way to get ahead, PayPal shatters your reasoning. They have proven that fraud is the quickest way to get rich.

Dude - demon or denom, whatever it is, actually tries to help!

But I do agree - Paypal would make HEAPS of money from fraudulant orders.

I would get off of paypal as soon as you can. We offer paypal as a second option authorize.net is our first I would sign up with one of there resellers.

I thought that the buyout of paypal by ebay would stop some of the issues numerous people have with the company (do a google search for paypal sucks). Is this not the case?

Or is this some isolated incident?

Everyone always complains about paypal but i've never had a problem and I've been using them for years now..