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View Full Version : Kayako eSupport Help needed :-(


AH-Tina
09-19-2002, 12:56 AM
I've installed it - and it "almost" works. When I try to submit a ticket - it tells me some required fields are missing...but they're not! Also, the LiveChat program asks me to log in as admin...so I do. When I try to "start" the chat session...it gives me this endless loop of login screens!

Anyone have any experience with this and would be willing to take pity on me? I need help - and I am so discouraged with this right now. :bawling:

--Tina

goodness0001
09-19-2002, 09:12 AM
Ask their support, they helped me out greatly with getting their stuff working.

AH-Tina
09-19-2002, 01:01 PM
I did - haven't heard from them yet. :(