Web Hosting Talk







View Full Version : http://www.donhost.co.uk/


abbas
03-26-2001, 11:15 AM
Hi,

I am about to resell web space, and have found a http://www.donhost.co.uk/. Their reseller package looks "good", but I want to know, has anyone had any experience with them?

I chose them because they are in the United Kingdom, and apart from http://www.fasthosts.co.uk, their is no others that are good. Know of any more?

Anyway, any help would be apreciated.

Toons
03-26-2001, 11:35 AM
Not sure if you've looked here already (mentioned it a couple of times before)

http://www.bigbytez.co.uk

Also, the alt.internet.providers.uk newsgroup is a good source of information.

Regards,

Tony Lucas

dektong
03-26-2001, 11:40 AM
abbas,
hope this link is helpful: http://www.woobster.com/help.jpg (credit goes to Chicken) :D

cheers,
:beer:

-Edward-
03-26-2001, 11:50 AM
http://www.interhost.co.uk also do an unlimited reseller plan.

KDAWebServices
03-26-2001, 11:57 AM
Come on, let's be real, no one does an unlimited reseller plan it's all a big scam and you're going to get burnt in the end.

Toons
03-26-2001, 12:00 PM
Hear Hear :)

Tony Lucas

abbas
03-26-2001, 07:18 PM
Hi, and thanks 4 the replies.

Toons> I have checked the site out. All the hosts that have reseller accounts actually resell using other hosts! In other words "all servers are located at London Docklands providing a great speed ...."...why no just cut the middle man out? Any way, thanks, i will keep an eye out.

dektong>>Thanks, i have tried that, but all I get is a lot of USA stuff, not much use here in the UK (I need servers to be here so that they r fast!) Thanks 4 the gif though!

Technics>>They seem "good" have you tried them? Thanks.

Toons & KDAWebServices>>Well, I was talking to http://www.donhost.co.uk/ (they supply unlimited webspace), and they said I *do* get unlimited. I said I needed 10GB, and he said it was no-problem provided that is was for the website, and NOT an online storage drive.
To some extent it is true. Unlimited should always be investigated, but donhost.co.uk had no problem, so maybe you "could" get it?

Anyway, thank you very much you guys, especially Technics (thanks 4 http://interhost.co.uk/ )

BigBytes
03-26-2001, 08:26 PM
"All the hosts that have reseller accounts actually resell using other hosts! "
[..]

huh ? Architec, Ghoulnet, WebTapestry, Donhost and Hotchili(I think) all own their own servers, they don't resell anyone elses space.

The rest I'm not 100% sure about.

Fasthosts don't count cos they're crap anyway (IMHO) (c;

Les

evinson
03-27-2001, 12:12 AM
Hello Everyone,

We have been with Donhost for about a month or so. Their services (POP and FTP) have been down a couple of times during the past week because they are changing backbone providers.

The pluses are that they don't care how many domains are on the account, or the "physical" storage used. Control panels and default "site coming soon" pages can be easily customized through the reseller control panel in a few minutes.

Their support isn't fast (24-48 hours), but they yield a curteous response.

A minus is custom DNS servers really cost 70 GBP per year- the ones included only work with UK domains.

If you would like to know anything else, please let me know, and I will talk to you.

dbarker
03-31-2001, 03:33 PM
No..... Donhost provide free personal nameserver for .uk domains but you £70 a year for permanent IPs so you can use .com, etc. on them

David

dbarker
03-31-2001, 03:34 PM
Sorry, mis-read what you said. I appologise

David

-Edward-
03-31-2001, 03:58 PM
I've never used them. I've seen them advertising in .net and a few other mags for over a year now.

I don't and won't use these unlimited resellers plans since i've been burnt by both FastHosts and WebNetics (No longer in business).

I use KDAWebServices and have a reseller plan with them although i don't resell i just like the features and the fact i can add domains easily that i own.

NamesteInternet
04-04-2001, 02:50 AM
Hi Technics.

How did Fasthosts burn you? I have used them before, I have got an account with them still because I need asp but the only major problem with Fasthosts is their downtime. Whenever I contacted support they seemed ok with me. I did however have to wait a while in a queue whilst on the phone to them.
I have an account with Donhost and if they aren't careful then I think they will end up having as much downtime as Fasthosts.
I hope that the downtime is really the changing of their provider and not that the server is overloaded with domains.

Stephen

Phiberop
04-04-2001, 03:04 AM
Originally posted by abbas
Toons & KDAWebServices>>Well, I was talking to http://www.donhost.co.uk/ (they supply unlimited webspace), and they said I *do* get unlimited. I said I needed 10GB, and he said it was no-problem provided that is was for the website, and NOT an online storage drive.
To some extent it is true. Unlimited should always be investigated, but donhost.co.uk had no problem, so maybe you "could" get it?

The question you need to ask yourself is this...

When does your webspace which is technically an online storage drive, become an 'online storage drive'.

Bottom line, when they feel you are consuming too much space... your getting a Size X boot on your behind and your gonna have a lot of peaved off clients.

Regards,

Mike

abbas
04-04-2001, 08:24 AM
Hello all.

I think after looking at all the posts on this baord, there are people who have been burnt with these "unlimited" plans.

I think it would be wise for myself NOT to use such plans.

I do however want to know: "Does anyone use these unlimited plans who is 'large'?" I would be nice to get the input of someone with experience.

Regards.

-Edward-
04-04-2001, 09:48 AM
http://www.openhosting.co.uk used to use Fasthosts but got booted off recently for having 600 + domains not really an unlimited plan is it?

NamesteInternet
04-04-2001, 12:19 PM
Try asking Brendan from Freepagehosting.com

They have a free accounts available on donhost servers so do you think he will get booted when there are about that many domains on his account?

-Edward-
04-04-2001, 12:26 PM
I can't say they will and i cant say they won't but why take the risk? You'll only piss customers off if you have to move accounts sharpish.

jonny b
04-04-2001, 01:08 PM
OpenHosting have their own servers now....a lucky escape from FH i'd say ;)

Jonny.

abbas
04-05-2001, 04:34 AM
Originally posted by Technics
http://www.openhosting.co.uk used to use Fasthosts but got booted off recently for having 600 + domains not really an unlimited plan is it?

So, who do http://www.openhosting.co.uk use now?

I have found another "unlimited" plan: http://www.interhost.co.uk/resellers/rsl_pricing.htm does anyone use them?

Thanks.
Regards.

jonny b
04-05-2001, 04:42 AM
If you mean 'who supplies their connection', they're plugged into an NOC in West Yorkshire....connections from TeleWest, NTL and NetKonect...

AFAIK they're running pretty high end machines into a 10Meg link!

All this has only happened recently so i dont think they're taking new subscriptions until later this month....

Cheers,

Jonny.

abbas
04-05-2001, 08:29 AM
Hi,

Thanks. I see they have their own NOC.

I was thinking of building a NOC, starting with a 4/8 MB link...
Do you know of *cheap* leased-line providers in the UK?

Regards.

-Edward-
04-05-2001, 09:39 AM
Openhosting's server is now just down the run from me. The data center where it is based is top notch.

jonny b
04-05-2001, 10:43 AM
You know it then Technics ;)

I was over last week....got one of those mind altering currys!!

Cheers,

-Edward-
04-05-2001, 10:48 AM
Which restraunt you goto ?

Adam_S
04-28-2001, 07:18 PM
Well just to let you know. It's business as usual and we're taking on new accounts..

Fasthosts :smash: have taken loads of resellers down. Seems weird to take openhosting down just for being popular, but I take that back because they took down iNetFX too who doesn't have those types of numbers. :(

I have a feeling that something else is up at FH :smash:

Seen their dedicated servers! 256Mb of ram on each server and they think that you can happily host 2500 websites...

As for reselling. Go vibus.. they have their own servers in the UK too. ;)

Adam

rally
05-13-2001, 09:56 PM
That's odd, everytime time I log onto US hosted sites, they always seem to load up a lot faster than UK hosted sites. That's why i'm considering taking on a US reseller plan to resell in the UK.

DaRiUs
05-14-2001, 12:58 AM
Hello guys,

Emm... So what is the bottomline or the conclusion about donhost.co.uk??

Well, i really feel like getting a reseller account with donhost. But b4 i cloud do that i must learn to explore whether is there any better plans out there.

Which will be right for that excessive bandwidth charge??

1gb - 20GBP or 1gb - 2GBP

Do i need to pay extra fees to host .com .net .org??

Adam_S
05-14-2001, 02:58 AM
Rally> Well this isn't always the case and it depends on your connection, ISP etc etc. Bare in mind that you don't connect in the same way as everyone else, and that "everyone else" is your audience. I looked into hosting in the US for the UK market and concluded that it wasn't as much as a sensible choice as I first thought...

DaRiUs> There plan looks good, but just be weary of whenever a company says "unlimited". Be sure to scrutanise their terms and conditions. If it ever mentions "excessive usage" out of the context of going over a limit then stay well away!

I just looked over their terms and this is what I found:

Misuse Of System Resources
Including but not limited to employing posts or programs which consume excessive CPU time or storage space.

If they have true "unlimited" storage then they wouldn't say this..

In all the choice is yours and they look ok from the outside. Remember that a company couldn't truley afford "unlimited" and thus there has to be a limit somewhere.

Adam
***************************
http://www.openhosting.co.uk
***************************

donhost
05-14-2001, 03:48 AM
Originally posted by Adam@OpenHosting
DaRiUs> There plan looks good, but just be weary of whenever a company says "unlimited". Be sure to scrutanise their terms and conditions. If it ever mentions "excessive usage" out of the context of going over a limit then stay well away!

I just looked over their terms and this is what I found:

Misuse Of System Resources
Including but not limited to employing posts or programs which consume excessive CPU time or storage space.

If they have true "unlimited" storage then they wouldn't say this..


Hi,

Firstly I would like to point out that that statement is not in our terms and conditions, our terms and conditions can be found at http://www.donhost.co.uk/order/terms.html.

I would also like to point out that Donhost offers many other products besides the Reseller plan. Our three other hosting plans all have a limit on storage space which is what that statement in our acceptable use policy refers to.

DaRiUs
05-14-2001, 06:10 AM
Daniel >>> the terms.html is not accessible. I have not read it b4. Need to find out more. Btw, can i host .com/.net/.org?? Do i have to pay more??

Well, both of you are right. I know that we cannot hog cpu resources. If we over use it we will be booted of from the server.

and for unlimited wise. Providing unlimited is giving a customer the ability not to worry of any excessive charges that will be impose. Makes everyone have one less burden if there is something call unlimited.......

Adam_S
05-14-2001, 06:25 AM
donhost> Thanks for clearing up what's what and where on your site.

DaRiUs> The terms just passed on by donhost looks ok. So this leaves you with two key choices vibus and donhost. I haven't dealt with donhost before so I can't comment on their support side (important part). Vibus are well recommended from those I know host reseller packages with them. You may end out going on cost at the end of the day...

DaRiUs
05-14-2001, 08:32 AM
I tried using thier "live support" in thier website for 2 weeks. But I keep message that the operators are not around.

Adam what is vibus?? vibus.com izzit?? are they providing reselling options??

Adam_S
05-14-2001, 08:37 AM
They specialise just as resellers. Their URL is http://www.vibus.net.

They are very friendly and know what they are doing.. no level one support there.. Bit like OpenHosting.co.uk!! ;)

rally
05-14-2001, 09:29 AM
Adam>thanks putting me straight, I went to your site but I couldn't find a telephone to contact you, I am looking for a quality resller host in the UK but can't seem to find any, someone like virtualonline in the UK would be great.

Adam_S
05-14-2001, 11:20 AM
I, or should I say OpenHosting, don't resell yet. The only guidence I can give you is of what experiences I have had and certain things that you should look out for.

Don't trust the infamous "unlimited" on bandwidth and (in a lesser concern) space. They are misleading, hence why you should check their terms and conditions to see whether they can cease your account for "excessive usage".

One example of this is Fasthosts. They specify "Unlimited Bandwidth" but their actual limit is up to them in their terms and conditions.. i.e. the context they use "unlimited" is really meant as "not specified". This means they have the rights to shut your site down for using 1KB of bandwidth if they choose to do so.

The price, functionality, speed, support are all very important (not necessarily in that order). If you can "try" their support, be it email or telephone, do so. Just because a company has telephone support doesn't mean that there isn't a answer phone at the other end or you have to wait an hour for somewhere to take you out of the premium line queue. A good reseller, infact good host, could be defined by the number of times you have to communicate with them. If you feel that you are sending mails everyday for 3 weeks and phoneing every other day, then obviously there is something wrong with either their support or their hosting facilities.

Beware of resellers becoming resellers. This is one thing I noticed a lot of people have fallen into. Remember that if some goes wrong on a/the server the reseller can't fix it, but the server owner can. If you are reselling through a reseller you instantly become minimum third level support for your customers.. tragic when it comes to issue resolution times because everyone is waiting for everyone else.

If this is the first time you are becoming a reseller, be sure not to spend the earth.. you may not get "the ultimate reseller package", but at least if things don't work out (god forbid) you will minimise any damage, plus you will find spending £300 or £600 per year won't make much difference at this stage. As you go on, you may buy more and more reseller accounts from different providers until such time you find your "perfect" provider.

Lastly note who you are hosting with. A friendly support team whom you can learn the first names for gives great grounds for a good relationship. A good relationship will allow you to get more, in practices and effort, out of the support and sales teams. This above all, when you have your own clients to support becomes almost priceless.

Hope this helps a little. As for a recommendation. This thread is orienting towards vibus.net, though if you want me to have a quick look over another provider I'll be happy to do so. :)

AussieHosts
05-15-2001, 09:13 AM
Originally posted by Adam@OpenHosting
I haven't dealt with donhost before so I can't comment on their support side (important part).

We have. Extensively. I can't speak high enough of the support that Donhost offers. There hasn't been one email that has gone unanswered...and as Daniel could attest to, we ask alot of questions! :-)

Gary

The Prohacker
05-15-2001, 09:35 AM
With donhost, our reseller account has a ftp problem which I'm sure they'll resolve soon, but the live chat link never works, and will never work, it is a hard coded javascript popup. Its a good idea to make more simple users think you have live support, but really anoying when your intrested in an account...........

donhost
05-15-2001, 09:42 AM
Originally posted by The Prohacker
With donhost, our reseller account has a ftp problem which I'm sure they'll resolve soon, but the live chat link never works, and will never work, it is a hard coded javascript popup. Its a good idea to make more simple users think you have live support, but really anoying when your intrested in an account...........

Hi,

The live chat hyperlink is inserted via an SSI command depending on whether there are operators available, it is not hardcoded. We try to have somebody available at all times but during busy periods you will understand that this may not be possible.

There are no problems with FTP at the moment. Therefore perhaps you would like to get in contact and we can go through your FTP client settings and help you find what you have wrong.

You can call us on freephone 0800 956 7642, email support@donhost.co.uk or visit the live chat page now.

AussieHosts
05-15-2001, 09:55 AM
Originally posted by The Prohacker
With donhost, our reseller account has a ftp problem which I'm sure they'll resolve soon, but the live chat link never works, and will never work, it is a hard coded javascript popup. Its a good idea to make more simple users think you have live support, but really anoying when your intrested in an account...........

Nothing wrong with our FTP at the moment. I have been into it all night working on a particular project.

And live chat...we've used it a number of times. Not so much lately because I think Daniel has explained every last detail about our account and its features that we could possibly need to know.

But as with our own live chat, it is controlled at the support end. If someone is at the machine where the application is running, and it is turned on, then "an operator" becomes available on the web page. Watch the live assistance page...it will refresh every so often. That's the only way the "availablilty" of an operator is determined.

Gary

bttobin
05-19-2001, 08:36 AM
Before signing up with Donhost I looked at the company information page. It gives an impression of a reasonably sized, well established, professional and reputable company. Was I fooled!

I now see things rather differently. If only I'd known the following before signing up with Donhost.

1. The company was formed in December 2000, not 1997 as claimed. (The domain name donhost.co.uk was registered in August 2000.)

2. The website description talks of friendly sales and support teams. The company effectively consists of one person: Daniel James Conlon. Mr. Conlon is 18 years of age. In our dealings he has not been friendly.

3. Company headquarters is not the building pictured on the website. It is in fact Mr. Conlon's parents' house in a housing estate in Doncaster, Yorkshire.

4. Donhost does not have any webhosting hardware. Why does Donhost need the big building pictured on the website?

5. The 30 day money back guarantee is no guarantee. Mr. Conlon can refuse to refund money paid. This could amount to £440 if a full years subscription is paid for. I am still trying to get my money back and have been advised to pursue this through the small claims court.

6. As a reseller if any of your clients cause problems (or if Mr. Conlon claims have caused problems), Mr. Conlon can arbitrarily lock you and all your other clients out of the account. When you get access back is up to Mr. Conlon. (In our case it was 18 hours later.) When you are allowed back in you could have to manually reset all your clients' passwords. You probably will also have to deal with a lot of upset clients.

All this taken together amounts in my view to fraud, deception and an incredible attitude to customer care. My only consolation is that I found this out now rather than later when I would have many more clients to move to a more reputable and customer focused company.

Adam_S
05-19-2001, 08:42 AM
That does sound good.. If a web host lies on their site about what they do and do not have and who they are, could they be trusted in giving support. Never should chose a web host that lies to you about problems no matter who's fault or what the fault may be.

Adam_S
05-19-2001, 08:44 AM
No need to post twice.. ;)

donhost
05-19-2001, 08:54 AM
RE:bttobin
Dear Mr. Madden,

1. The company became Limited in December 2000, this does not mean that it was not trading as a sole proprietorship before that. The donhost.co.uk domain name was renewed in August 2000 after the initial 2 year registration period.

2. Donhost is courteous and friendly to all customers. The reponse may not be what you were hoping for but the way any response is said or worded is courteous.

3. Incorrect.

4. Incorrect, Donhost owns all its hosting hardware.

5. If you break our terms and conditions you are in breach of contract. In the event of this no refunds will be made. You are welcome to take your case to small claims court, however since you are in breach of contract not us I would have thought it pointless.

6. If one of your clients tries to bring our server down as in your case, and repeated attempts to contact you by email and telephone fail as they did we will take whatever action is necessary to secure the quality of our services. You account was not cancelled, access to it was merely suspended until such time when we could contact you and resolve the problem.

As explained to you previously. I will enter into no further discussion with you on this as I feel our position on this has been expressed clearly numerous times already.

AussieHosts
05-19-2001, 10:29 AM
Originally posted by bttobin
In our dealings he has not been friendly.

Once again I feel obliged to respond. If for no other reason than to refute that one comment above. And I can speak for at least one other reseller I know of personally in doing so.

Gary

-Edward-
05-19-2001, 10:43 AM
DonHost -

You've got a typo in your .net advert :)

namesevers - should be nameservers ????

donhost
05-19-2001, 11:05 AM
Originally posted by Technics
DonHost -

You've got a typo in your .net advert :)

namesevers - should be nameservers ????

It says 'Personal Nameservers' on the hard copy I am looking at and that is what it says on all the copy we have every sent to .net. What issue of .net are you looking at and on what page is this please?

Adam_S
05-19-2001, 11:10 AM
Another irrate customer becuase of circumstances out out their control? Or ignorance... :rolleyes:

I think that some resellers don't feel as responsible as they ought to feel.. A client of your own is not the responsiblilty of a host. The servers are. In my opinion taking that the facts are true in this case daniel made the right decision.

Perhaps are beeter statement is required however for the reseller so that they understand fully their responsibilities, and enough facilities are provided in order to fulfill these.

-Edward-
05-19-2001, 11:10 AM
June 2001 - Page number isnt shown but its next to the SkyPay Advert.

I've noticed a lot of typo's in this months issue.

Adam_S
05-19-2001, 11:11 AM
If they spelt it wrong argue another ad in there for a major discount. A typo makes your company look bad (that's the argument anyway!) :)

donhost
05-19-2001, 11:27 AM
I have to say Future are the worst publishing company I have to deal with. They don't send me copies of the magazines, so I don't even know if they have been printed unless I go and buy one from the newsagent or specifically ask them to send me one. This never seems right to me considering that they are the most expensive Internet titles around. I will get onto them on Monday and get this sorted out, thanks for letting me know.

In contrast I can highly recommend Paragon publishing to anyone, their staff are excellent, they always send copies of the magazines out and their Web Pages Made Easy title has in my experience the best cost to sales ratio for advertising. I would highly recommend them to anyone.

With regard to our upset ex customer, we do make it clear in our terms and conditions that resellers are ultimately repsonsible for all accounts they have with us, not their clients. However, if a reseller's client does something wrong I understand that this is not normally directly the reseller's fault and will do everything that I can to work with them to resolve the problem. The difficulty is when the reseller is not interested in working with us, in this situation there is sometimes no option to but to let the customer go.

Once again, in contrast, the vast majority of resellers have an excellent attitude to abuse by their customers and activly help us to maintain the quality of our services.

AussieHosts
05-19-2001, 11:41 AM
Originally posted by Adam@OpenHosting
I think that some resellers don't feel as responsible as they ought to feel.. A client of your own is not the responsiblilty of a host. The servers are.

Very true. We take our "reselling" very seriously. We've achieved a good reputation, and good reviews, for providing the same level of service that Daniel provides to us (as one of however many) to our own clients.

They all know that we are reselling. It's not something we hide...we know the tools that are available to check into these things. Some clients have already stated that they intend on moving to Donhost themself once they "outgrow" us, and we'll send them with best wishes. We have a large number of developers who are hosting all their sites with us for less than what they'd pay for one site elsewhere.

Our success has depended on Daniel. And whether Donhost is one man or an army of workers, it has been easy and enjoyable. We'll "outgrow" Donhost ourself, and already have our first dedicated box in place. If it wasn't for the price of UK bandwidth it would be there as well.

Daniel...move to the US. :-)

Gary

Adam_S
05-19-2001, 11:50 AM
I've started talks with Telewest and VBC to try and get good lowcost bandwidth in the UK.

I'm hoping to build up an affordable data centre to house dedicated and colo servers for sensible prices with one or both of these companies..

donhost
05-19-2001, 11:52 AM
Originally posted by Editor
Our success has depended on Daniel. And whether Donhost is one man or an army of workers, it has been easy and enjoyable. We'll "outgrow" Donhost ourself, and already have our first dedicated box in place. If it wasn't for the price of UK bandwidth it would be there as well.

Daniel...move to the US. :-)

Gary

What are you paying in the US?

bttobin
05-19-2001, 12:04 PM
I signed up for a reseller account with Donhost in good faith. All I wanted was a reliable host for a number of low traffic domains.

I left Donhost within 30 days. I could not stay with a company I didn't trust. The more I looked into the background of Donhost the unhappier I felt. Among other things I have already stated, I feel uneasy giving my money to a company started by a 14 year old.

I and my clients had been locked out for 18 hours. You cannot run a business like that. All I want is a refund of my money under the 30 day guarantee.

I would like to say that neither I nor any one connected to the account tried to bring his server down (as claimed in this thread) or have broken any of the Donhost terms.

donhost
05-19-2001, 12:08 PM
Originally posted by Adam@OpenHosting
I've started talks with Telewest and VBC to try and get good lowcost bandwidth in the UK.


But what about BT?

If you want decent bandwidth (decent to my mind is no more than a couple of hops from Docklands) outside of London, then generally speaking it has to come via BT for some portion of the way. BT's prices are not what you might call lowcost. I can tell you that our costs for the circuits make up two thirds of our cost price for bandwidth in our Doncaster centre. The only way to get lowcost bandwidth in my experience is to cut out BT and locate in Docklands, but then the rackspace is at a premium so it is not viable for collocators who use only a little bandwidth.

Let me know if you find a solution.

AussieHosts
05-19-2001, 12:21 PM
Originally posted by donhost


What are you paying in the US?

75c to $1.50 per GB.

AussieHosts
05-19-2001, 12:40 PM
Here's what we are faced with locally.

Bear in mind too, that quite often a trace from one state to another with go via the US where some providers have their Satellite uplink...

http://www.webcentral.com.au/prices.htm

In particular:

http://www.webcentral.com.au/prices.htm#dedicated

PII 500, 128Mb RAM
6Gb IDE :mad:
$550.00 setup
$1320.00 per month
1.5gb (yes, 1.5gb) outbound data
200 Email Boxes
Frontpage and Statistics

Each additional megabyte is charged at 18 cents per Mb. That's $180.00 per GB ladies and gentlemen. And these guys are cheap...we used to pay 25c elsewhere.

Our US friends can double these figures, and our UK friends can triple them, such is the exchange rate.

And people sometimes ask why we host offshore...

Gary

Adam_S
05-19-2001, 01:28 PM
Certainly will. Telecommunications are about to go through a fast change soon. You'll see loads of small telecoms companies pop-up offering reasonable priced net access for hosts.

Inevitably the price war will begin and thus this might just be the break the UK needs to bring down its bandwidth costs.

-Edward-
05-19-2001, 01:41 PM
With lower priced bandwidth will that mean we get better stabilty? faster connections? ....

donhost
05-19-2001, 01:53 PM
But there are smaller telecommunications companies now. The problem is that they all operate local networks. The only company with a full nationwide network and in my opinion the only one there will be for some time is BT.

So you could have 5 different local companies providing 5 different parts of the same circuit from A to B and save a bit of money. But then what happens when something goes wrong? who's part of the circuit is down? who do we call to get it fixed? This may be fine for general corporate Internet access, but quality hosts need problems to be fixed promptly.

So we are left with one choice, BT.

Craig
05-20-2001, 01:15 PM
I would just like to say that up to now our relationship with donhost has been very good.
Support is answered promptly and any problems with my clients are sorted via good communication with Dan.
All has been good up to now and i think it will continue to be good for the time that we are with them.

Cheers

Craig

supanames
05-20-2001, 03:46 PM
** I am not connected to Donhost in any way - I just have a point of view **

bttobin is obviously an unhappy customer - unhappy customers of this nature always fail to tell you the whole story in such forums! - You can see by his random attacks and statements that he is clutching a straws trying to make Donhost out to be this big bad enemy - it does not work for me.

I know for a fact that Donhost have a data facility near Doncaster - so quite what he is talking about I dont know! Again also I had heard of Donhost in 1998/1999.

The adverts all look fine to me - however if they were wrong it is no doubt down to Future publishing. They have broken their contract with us several times (now there IS breach of contract @ £30,000 + each time)

At the end of the day none of the people here know the full story behind this customer however if indeed he has broken the contract in any way it is correct that the whole contract is indeed terminated e.g. no refund. I would also think that time and cost spent in dealing with this has used up any potential refund.


My advise to bttobin would be to think carefully and consult a legal advisor with the whole truth before going any further as if he makes a false claim he could find himself in a lot of legal hot water!


Barnaby
Supanames.co.uk

:blush:

Adam_S
05-20-2001, 04:32 PM
The point with the smaller telecoms isn't that they will build an infrastructure. No one can afford to. Telewest, for example, won't be covering their costs until 2006. The smaller companies will use the telecom "giants" at mass discount. Since more and more of these will pop-up, the competition and pressure to bring the prices lower and lower will heat up.. This (we all are hoping) will become the turning table.. *finally*

You've prolly noticed that some smaller telecoms have recently closed. This is a classic sign that business is starting to heat up.

If you are a little confused, VBC is a good example. Take a look at what they offer and ask a quote, for let say, a 2 or 8MB leased line and compare to telewest and BT.. Let me know if you get quoted a cheaper price...

theatis
05-21-2001, 11:11 AM
bttobin has repeatidly said that Daniel from donhost is an 18 year old and he did this company at his 14?? IS THIS TRUE???

ocs
05-22-2001, 06:38 AM
crikey, i seriously hope not

ocs
05-22-2001, 06:48 AM
In regard to those wanting to know which provider to leech bandwidth from in the UK, just get one with some good connections down to London. ALSO check that they have decent connections AT London, with other providers etc. Thats the important bit really.

BT.net in the UK seems mightily slow to me. Its clogged with so much rubbish it chugs during peak times.

One idea though. Always plan ahead. To start with, one connection from say VBC might be spectacular, but as some of the US ISPs proved, one is not enough.

Choose a site where several connections could be made for future redundancy.

UPDATE: Come to think of it. I would seriously think about using a host who used Manap or Manchester in general. I know its excruciating to think about, but it could offer a cheap alternative to London.

AussieHosts
05-22-2001, 07:06 AM
Originally posted by theatis
bttobin has repeatidly said that Daniel from donhost is an 18 year old and he did this company at his 14?? IS THIS TRUE???

And this matters, exactly how? The very nature of your post would indicate that you are around the same age, yes?

I use a 17yr old programmer occasionally when I need to, whose Mum makes sure his gives priorities to his studies. This guys puts out good work in a timely manner.

Daniel provides a terrific service, and supports it in a timely manner as well.

Age is irrelevant. You're not going to get very far theatis, if your main concern is how old your business associates are. What matters is the results.

"On the Internet, you can be anyone"

donhost
05-22-2001, 07:22 AM
Originally posted by theatis
bttobin has repeatidly said that Daniel from donhost is an 18 year old and he did this company at his 14?? IS THIS TRUE???

I am in my early 20's. I did not start Donhost when I was 14 although I would probably be sunning myself on my own private island by now if I had so I wish I had.

However, I believe young enterprise should be encouraged not put it down like you are doing here. Remember that some of the World's largest global carriers were founded by minors.

Adam_S
05-22-2001, 07:35 AM
Good for you!!! :) The best possible time to start your own company and the best age for the company as its run by more passion for the job than passion for money!!

CoreyC
05-22-2001, 09:33 AM
I am a former reseller of donhost.

Daniel does offer great support, and his services are very reliable. He notifies everybody when there is an expected downtime and when the server goes down unexpectingly he will notify you to let you know exactly what happened... even if it only goes down for 2 minutes. He does not sit back and hope that nobody notices.

I just recently left Donhost (about a week ago) but will continue to support them on this forum.

My level of respect for Daniel rose greatly with the professional manner shown when I canceled my account.

toma1708
05-22-2001, 12:55 PM
Are you sure they are not using fasthosts ?

Domain Name: openhosting.co.uk

Registered For: Adam Saunders

Domain Registered By: FASTHOSTS

Registered on 01-May-2000.

Record last updated on 24-Mar-2001 by "robcrack@cableinet.net"<robcrack@cableinet.net>.

Domain servers listed in order:

NS1.OPENHOSTS.COM 212.69.234.193
NS2.OPENHOSTS.COM 212.69.234.194

CoreyC
05-22-2001, 01:32 PM
Are you sure they are not using fasthosts ? ...


Despite fasthost's poor webhosting service, they do also offer very affordable UK domain registrations at ukreg.com

Ironicly, that website is down at the time of this post ;)

-Edward-
05-22-2001, 01:43 PM
Openhosting where with Fasthosts but now they are located in a data center not far from me - Legend Internet

Colin
05-22-2001, 02:27 PM
Oh no...never thought I'd hear something nice being said about ukreg.

I've posted my experience with them over at Webhostdir and I don't really want to repeat it. Anyway, I'm getting my domains which were registered through them transferred over to 000domains soon. Let's just say that I won't ever use ukreg again.

In terms of price and Switch card acceptance, there's Nomodo which charges 6 quid/year but with a minimum 2 year registration. That's 3 quid off ukreg's price.

bttobin
05-22-2001, 03:10 PM
Originally posted by donhost


I am in my early 20's. I did not start Donhost when I was 14 although I would probably be sunning myself on my own private island by now if I had so I wish I had.


Daniel Conlon is 18 years old and 4 years ago when he says he started Donhost he was 14 years of age.

http://cgi.resourceindex.com/users/danweb.html

Registered User Profile: danweb
Real Name: Daniel Conlon
E-Mail: dconlon@danweb.co.uk
Location: Doncaster, United Kingdom
Homepage: Danweb
Age: 16
Registered on: October 10, 1999
Last modified: October 10, 1999

donhost
05-22-2001, 03:21 PM
Originally posted by bttobin

Daniel Conlon is 18 years old and 4 years ago when he says he started Donhost he was 14 years of age.


That URL has come on this forum before which I should imagine is where you got it from. I would also imagine that the account on cgi-resources.com was opened in my name by the person who posted a while ago on this forum. It certainly was not opened by me.

Mr Madden (bttobin), you have said earlier in this thread that you will be taking legal action against Donhost. I would therefore suggest that you be very careful about posting libelious comments about Donhost on public forums.

hostmaster2k
05-22-2001, 03:39 PM
hmmm
daniel
is there any chance you lowering the price of bandwidth $/gig after 50 gigs?

What if get your reseller plan later and my customers all use about 100 gigs in a month
I would have to pay about $1500 in US that month
correct?

donhost
05-22-2001, 03:52 PM
Originally posted by hostmaster2k
hmmm
daniel
is there any chance you lowering the price of bandwidth $/gig after 50 gigs?

50Gb is a very generous allowance and our prices are competitive. I doubt very much that your customers will use more than 50Gb.

bttobin
05-24-2001, 01:22 PM
Does anyone have evidence that there is more than one person actually working in Donhost?

So far it appears (have a look at previous postings in this thread) that the 18 year old Daniel has the following roles:

Managing Director
Financial Controller
Company Spokesman
Domain Name owner
Sales
Marketing
Technical Director
Web Site Designer
Technical/Sales Support
(Although he has probably listed his dad as company secretary)

Looking at the big building on his website I can't help thinking of the wizard in the film "The Wizard of Oz".

dbarker
05-24-2001, 01:28 PM
Hi,

There is nothing wrong with Don Host, it may only be him running it but he does a good job.

They do have there own servers before you start on saying about how they are probably resellers.

David

rally
05-24-2001, 01:30 PM
You forgot one:

and actually answering ALL the phone calls, while fulfilling all the above mentioned roles.

Adam_S
05-24-2001, 01:33 PM
There are two people there with a third soon. Dan is providing a good respective service. What more could you ask for..

supanames
05-24-2001, 01:35 PM
bttobin - what kind of a sad troll are you?

I can (and I am prepared to back this up) confirm that Daniel (Donhost) is in his early twenties.

Donhost have a Doncaster based office with a data facility / server room at one end in an open plan office park / retail area. As far as I know this is all just being finished.

I run a very successful web hosting provider in the UK and have come accross Donhost a couple of times during our business history.

bttobin, it strikes me, is a kid of some kind himself - perhaps 16 or so - if he/she is older than that I would suggest they are perhaps behind in their mental age. - I AM NOT being rude or un-ethical here but ask youself - can you really imagine any adult over the age of about 16 bothering to say things like that unless that had a problem of some kind?

Barnaby
:angry:
:mad:
:(
:eek:

CoreyC
05-24-2001, 01:40 PM
Why are people attacking my old friend Daniel?

Lets say that he is the 'man behind the curtain' doing it all. Without being a client of his services, nobody has room to judge the job he does in partaking these multiple roles.

There is a picture of an office building, who is to say Daniel doesn't work from this buidling? Who is to say that he doesnt lease office space in this building, go to this office 9-5 everyday and run his business? Who is to say that this building isn't the location of his servers?

People do have success in this industry, why are some of you people having such a hard time believing that Daniel is one of these people?

When I was a customer of Donhost the support emails were always answered fast. My billing questions were always answered quickly. Daniel never seemed to busy to offer me support. Until he is to busy to offer his customers this level of support... why should he feel obligated to hire a staff?

Just my 2 cents...

AussieHosts
05-24-2001, 01:53 PM
Originally posted by bttobin
Does anyone have evidence that there is more than one person actually working in Donhost?

Bttobin...on the two occasions I have called the UK for some urgent advice, someone other than Daniel has answered the phone, and passed me onto him. (Luckily he's been there...because it's not a cheap call from Down Under)

But regardless, it's the service and support that matters. And Donhost provide that very respectably and in a more timely manner than any other provider we have used in the last 3 years.

Stridin
05-25-2001, 03:47 PM
If Daniel can do all this by himself then I think he is doing a great job. I have been in touch with him a few times and will soon have an account with him. I do not care if he is 14 or 140 years old. He seems to be offering a great service at a very good price. Most of the people that have replied to this thread have been on Daniel's side and that says he is running a good business and has good support. That is all I ask for myself. I have never had a hard time getting in touch with him.
So if your like me and can not handle the expense of your own servers then I think reselling for Daniel is a great way to offer hosting from your sites.
Go Daniel and forget the other fellow with all the bad reviews and comments.
I am 47 years old myself and have learned that age makes no differents in what you can do. I am going to school and raising a family and running a business (6) on line. Give the man some credit as I think he is doing great job.
Go Daniel

jonny b
05-25-2001, 04:50 PM
A few people have passed comment about DonHost and how it doesnt matter what age he is, what his location is etc...

This is totally true, i commend anyone who can run a successful business by themselves!

But Daniel, you are a compulsive liar, it only takes a companies house report to tell you arent in your early twenties and other such details.

Please be honest, i've challanged you about this before and have never been proved wrong.

Only by being upfront with customers are you likely to ever succeed.

Cheers,

Adam_S
05-25-2001, 05:05 PM
Hi Jonny! :)

So Daniel is how old then? This has just got interesting!! :cartman:

jonny b
05-25-2001, 05:43 PM
Info as requested :

Company Officers

Number of current appointments : 2

Company Secretary: CONLON, JOHN PHILLIP
Appointed: 29/12/2000
Date of Birth:
Nationality: BRITISH
No. of other Appointments: 1
Address:
11 SAUNDBY CLOSE
BESSACAR
DONCASTER
SOUTH YORKSHIRE
DN4 7DE

Director: CONLON, DANIEL JAMES
Appointed: 29/12/2000
Date of Birth: 18/10/1982
Nationality: BRITISH
No. of other Appointments: 1
Address:
11 SAUNDBY CLOSE
BESSACAR
DONCASTER
SOUTH YORKSHIRE
DN4 7DE



And then it starts to get funny....maybe even his dad is sick of the lies ;))

Recent Filing History

Documents filed since 29/12/2000

02/01/2001 288b SECRETARY RESIGNED


If hes quite happy to lie on a public newsgroup about public info....dear knows what else is in store....

'buyer beware' springs to mind...


Oh and ...


I can (and I am prepared to back this up) confirm that Daniel (Donhost) is in his early twenties.

Please do 'supanames' / FH wannabe.....

Cheers,

-Edward-
05-25-2001, 05:53 PM
18 oh seems like years ago now.

donhost
05-25-2001, 06:46 PM
That information has been doctored in two places:

1. That is not my DOB.

2. The company secretary has not resigned.

I really don't know why I bother getting involved in these forums. This will be my last post on this subject.

jonny b
05-25-2001, 06:53 PM
As usual your lies go on Conlon......

http://www.ais2.companieshouse.gov.uk/sotwdd/sotwdd.cgi?id=JO86AUPNDWBWJMP


Looks like Companies House are keeping fraudulent records if this link isnt true??

I think you really need to seek some medical help....

KDAWebServices
05-25-2001, 09:38 PM
Hmmm, things have indeed got interesting. I've just taken a look at that report and it certainly does say DOB of 1982.

Lying about ones age doesn't really inspire confidence in a company.

donhost
05-26-2001, 02:23 AM
I've taken a look myself and it would seem pretty compelling stuff. However, there is a mistake here.

Of course I do not expect you to belive my word on that with such evidence available.

Therefore allow my to contact companies house and get this information corrected. I will then post a link to the correct information.

It is bank holiday weekend, so this will not be till at least next Tuesday. I ask you to reserve any judgement you make on this until I have opportunity to do as such.

Adam_S
05-26-2001, 03:14 AM
I thought you said that the previous post was your last? :stickout

Hmmm... why lie about your age?? does it really matter? If an 18 year old was successfully started up a company that would be inspiring enough!

Dan, why lie about stuff?... I kind of dissapointed since I have been recommending you to requesting reseller wannabes. :(

donhost
05-26-2001, 03:19 AM
Adam, please wait until you have all the facts.

Adam_S
05-26-2001, 03:24 AM
Don't know what is the facts or not no more...

I know that you and vibus are competitors and thus each have motive.. but the company house info is pretty solid evidence (?) :confused:

donhost
05-26-2001, 03:34 AM
Adam, if you read my post all of that is covered.

AussieHosts
05-26-2001, 05:00 AM
Originally posted by Adam@OpenHosting
Don't know what is the facts or not no more...

I know that you and vibus are competitors and thus each have motive.. but the company house info is pretty solid evidence (?) :confused:

You must have a more robust, less subject to human error "company house" than us then. I have seen some very simple mistakes made on reports generated from www.asic.gov.au over the years.

There is no such thing as "solid evidence"...especially not in manual record maintenance.

Gary

Adam_S
05-26-2001, 05:40 AM
I had a quick chat with Dan not long ago and he seemed honest about his setup and I can't see why he would lie about his age, however if the records at company house are wrong then surely these would have to be highlighted and ammended by law?

I haven't heard any prominant bad words spoken about donhost so I think above everything else this consisitutes whether the company is respectable or not.

There is nothing between Vibus and donhost. Both are similar priced, offer good reseller packages, have a great reputation and it's a struggle to find any bad words about either. The only deciing criteria is platform. Since I'm a prominant Win man i'd choose vibus, though if I'd want to setup linux/freeBSD I'd certainly consider donhost..

jonny b
05-26-2001, 05:42 AM
I know that you and vibus are competitors and thus each have motive

Guys,

Motives wouldnt be my style! I dont have anything against Daniel, i just dont like people lying!

Daniel --> if the info is incorrect, i'll be the first to apoligise, believe me! ( but it wouldnt be the first time you've been caught out )

Cheers,

Adam_S
05-26-2001, 05:52 AM
What is the law in keeping company records accurate?

jonny b
05-26-2001, 06:00 AM
Pretty important i'd say!

If its wrong, they've really made a serious error and caused enough grief amongst ourselves!!

As it stands anyway, their data is either correct, in which case the company doesn’t even have a secretary ( which is illegal in itself! ) or totally off track and its beginning to look that way if Daniel is still adamant about an error after this number of posts!


Cheers,

Adam_S
05-26-2001, 06:06 AM
Solution found then..

Dan> you can clear this up by simply setting the company house records straight... It will get everyone off the subject! :)

donhost
05-26-2001, 06:24 AM
Adam, I am aware of that, and will do, but CH do not open until Tuesday and I would imagine that there will be paperwork to send off, so you will have to be patient.

I was going to point out that a Limited company has to have at least one director and a company secretary but vibus has already done so. Henceforth, those records cannot be correct, otherwise the company would not be in business.

Adam_S
05-26-2001, 06:27 AM
Dan> There is no rush :) Just thought it would be a wise idea..

Not sure what you mean about vibus?

donhost
05-26-2001, 06:32 AM
I mean vibus has already pointed out that a company must have at least one director and a secretary. Donhost according to those records does not.

Adam_S
05-26-2001, 06:35 AM
And that means that the records are still wrong? Lots of ammendments to make next week ;)

bttobin
05-26-2001, 12:57 PM
Originally posted by donhost
I mean vibus has already pointed out that a company must have at least one director and a secretary. Donhost according to those records does not.

And does it? Does Daniel not know if his company has a secretary or not? He has of course already denied in this thread that the secretary (his Dad) has resigned as secretary.

The document referred to is the Director's report. Does all this information not come from the directors of Donhost? So what he's saying is that Companies house (a UK Government agency) have:
a) entered his date of birth incorrectly when the company was incorporated on 29th Dec 2000.
b) maintain in error that Donhost filed a form on 2nd Jan. stating that the secretary resigned.

I would be really interested in hearing how they would react to these accusations.


Is it not a bit of a coincidence that both http://cgi.resourceindex.com/users/danweb.html and companies house have Daniel as being 18.

vgnosal
06-01-2001, 11:09 AM
Okay you guys. I'm going to go with DONhosts monthly plan just to be on the safe side even though I will be paying like 100 dollars extra..But paying 100 dollars extra is better than loosing 500 dollars or so if the company has a bad reputation in Forums. I think Donhost will be great simply because there are SOME satisfied costomers. You guys who are disappointed are asking for too much. I probably would have chosen VIBUS because it doesnt have this many problems with forums but didnt want to because costomers prefer UNIX/LINUX. I really need this reseller plan because of my gaming network not to resell but I do have plans in the future to resell or maybe even now. I'll be a guinee pig I dont really care how you spell it...and report the service to you guys and all the forums including freewebspace's which is the main one I post to..Someone reffered me to this forum which I am very thankful because this forum has like 6 pages about DONHOST with some lies and some facts. Now I am going to be on the safeside and go with the monthly plan..The only bad thing about the monthly plan is that I cannot sell 1 year plans to costomers because I don't even know if I will still be able to host by then..Well, I'm hoping to do great through DONhost and will keep you informed.

-BTW, the age thing doesn't matter much, just the service does(unless the owner is trying to fool people to not loose costomers). And that building picture..Well, hotels make the rooms in the hotels look better than they really are by making them look spacious etc...And sometimes even show their best rooms with a price which is under 100 dollars/day..Hehe.well thats all I got to say for now.I am kinda sleepy so..l8rz..I'll keep you informed..One more thing before I purchase a donhost reseller account..Does anyone know of another reseller plan from another company that is around the same price and has UNIX/LINUX available and has the same features like Donhost..?

jonny b
06-01-2001, 11:29 AM
<<EDIT AND MOD NOTE>>:
Jonny, you are competitor and you've already pointed out that the records are wrong or that there's something wrong with the whole situation. That's enough and harassment will not be tolerated. Please contact moderators@webhostingtalk.com as soon as possible.
<</MOD NOTE>>

donhost
06-01-2001, 11:36 AM
Hi,

I think that last post really says more about Johny and Vibus than it does about me and Donhost.

I have spoken with Companies House and have also sent of forms to correct the information. I will post a link to the correct information here when it is available as I origninally said I would.

jonny b
06-01-2001, 11:41 AM
<<EDIT AND MOD NOTE>>:
Jonny, you are competitor and you've already pointed out that the records are wrong or that there's something wrong with the whole situation. That's enough and harassment will not be tolerated. Please contact moderators@webhostingtalk.com as soon as possible.
<</MOD NOTE>>

donhost
06-01-2001, 11:49 AM
Or it says that a human error occured somewhere along the way by me, my solicitor, the company who dealt with the formation of the company, the person who entered the information at companies house....

Anyway, as I say, I will post the correct infromation as soon as it is available.

CoreyC
06-01-2001, 12:39 PM
Jonny B... what is your beef with Donhosts?

You are pushing your 'information' way to hard here, and I personally find it disgusting.

Give Daniel a chance to fix this problem that you have brought to our attention countless number of times. I find most of this thread as an example of 'trolling', which is clearly against the WHT rules.

General guidelines for all posters, paragraph 3:

Trolling is also not tolerated at WHT. This is also a severe offense. and again, you will be banned permanently from WHT if you are found to have trolled. No warning will be issued and the ban will not be revoked. Trolling is defined as posting with a clear intent to provoke anger and incendiary posts.

AussieHosts
06-01-2001, 01:12 PM
Originally posted by jonny b
A quick phone call to companies house reveals all!

I have spoken at length with Companies House

Which is it Jonny B? A quick call? A discussion at length? Should I call you a compulsive liar?

Your obsession with Daniel's age is hardly of any interest to those of us who are using this board in a professional manner whilst conducting their own affairs, some of which is due the high level of service offered by Donhost.

Not much work on out your way? You should be removed from this Board until you can adopt some decent social skills.

Gary

Craig
06-01-2001, 02:40 PM
here here :)

Cheers

Craig

darren_orbital
06-01-2001, 03:36 PM
I cannot see what his age has to do with anything! You are in the same business and should not be slating the guy! It is not professional so why not get on with running your own business and stop wathing other people.

All the best
Darren Brown:)

supanames
06-01-2001, 08:26 PM
This Jonny bloke has posted a link to all of this in the internet new groups urging people to stay away from Donhost etc.

Jonny runs Vibus.net and obviously is very scared about the force of Donhost in the market place. They are offering similar things however whoever designed vibus .net should be shot IMO

I think all of "jonnys" posts in every instance have put people off his strange little outfit far more than they would Donhosts pretty respectable one.

He is either a kid or a bit simple and un-experienced in the world of competitive business....

Barnaby

rally
06-01-2001, 09:00 PM
I wonder if vibus.net is run from a bedroom?

AussieHosts
06-01-2001, 10:07 PM
Originally posted by rally
I wonder if vibus.net is run from a bedroom?

It's certainly not run professionally, that's for sure.

I just read (and responded) to what this troll dropped in alt.internet.providers.uk, and it's good to see that people had already followed up with their own praise for Donhost.

Gary

vgnosal
06-02-2001, 07:49 PM
Hello guys..I just got a reseller account with Donhosts..so far it is "okay" but I have a problem..he only give personal name servers to people on .co.uk..So I was going to buy a .co.uk domain and use that..then he says that they charge 70 gbp a year for .com services..Isn't it supposed to be free..It says in his questions about resellers page that

"Is There Any Way That My Customers Can Connect Me With Donhost?
We have gone to great lengths to ensure that there is no indication to your customers that you are a reseller."

and I am trying to have a reseller plan..not a referral plan where the user switches to DONHOSTS.. Dan said that he charges 70 GBP/year and I was wondoring if any of you knew any cheaper places for getting nameservers for my domain name (.com domain name)..
I have a friend who would give for free but he's on vacation for a LONG time..so I am unable to reach him..
Well.please reply ASAP!

vgnosal
06-02-2001, 07:53 PM
I forgot to add that if its possible to have a nameserver ns1.vgno.com point to donhosts nameserver but no one be able to know that it is pointed like that or pointed at all..Thats what I'm looking for..Oh yea..I just went to a UK to US converter recommended by DAN and it says..that 399.99 GBP=512 USD..Is this true? Well.Im saying this off the top of my head..is this almost accurate?

dbarker
06-03-2001, 04:09 AM
Hi,

You can have .co.uk personal nameservers for free as a .co.uk domain can be hosted on a shared IP. Whereas a .com domain needs its' own dedicated IP for nameservers and so the £70 covers the cost of buying that IP.

I'm not sure why you said a referral plan as even with the DonHost nameservers you're still a reseller.

David

donhost
06-03-2001, 04:13 AM
Hi,

Just to clarify, to get your personal name servers to work with .com domain name we have to assign unique IP addresses to them. The supply of these is not limitless and so we have to charge for them.

We will however be introducing anonymous name servers for .com domain names in the coming weeks which will avoid resellers having to use ours or pay for IP's to use theirs.

SurfB
06-03-2001, 09:52 AM
Is the £70 charge a one of or is this yearly for IP's to create nameservers.

Lee

donhost
06-03-2001, 09:57 AM
This is an annual charge. The correct price is £79.99.

SurfB
06-03-2001, 10:09 AM
Thanks for that it does sound a bit steep though.

Can you answer the following, with your reseller account you offer 50Gb of bandwidth per account.

1)Can you confirm how much is it for extra bandwidth for an additional 50Gb or can I just purchase 2 reseller accounts as this may be cheaper.

2) What connection do you have to the internet 1Mb, 10mb etc and Who provides this.

3) What happens if I go over my allocated bandwidth, am I notified before this happens.

4) What happens if I have a domain on my account that is say questionable under your terms and conditions, do you allow me to remove the domain from my account or do you just close the whole account as fasthosts would do.

Lee

SurfB
06-03-2001, 10:39 AM
Can you also clarify the prices for Co-Location, as this is another area of interest.

I notice that if I have a reseller account with 50gb this will cost £35.99

A co-located server will cost £69.99 with 5Gb of bandwidth but if I want an extra 45 Gb of bandiwdth per month you would charge an additional £450 per month thats £519.99 a month yet I can have a reseller account with 50Gb for £35.99 why such a discrepency on bandwidth. Why can you give 50gb of bandwidth with a reseller account for so little yet want over £500 if I co-locate a server with you.

Lee

donhost
06-03-2001, 10:42 AM
1. Addtional bandwidth is £15 per GB altough we would want you to move to a dedicated server after a few sucessive months where you exceeded your allowance.

2. We locate in London, Telehouse. We have 100MBit connections from 2 carriers.

3. You can keep an eye on this in your control panel.

4. It depends what the problem is. If it is a major problem it would be deleted by us and we would let you know of that. If it was a minor problem we would let you remove it yourself. We will never delete your entire account.

donhost
06-03-2001, 10:45 AM
Because our reseller servers are located in Docklands and client servers are located in Doncaster. To deliver bandwidth from London to Doncaster we have to pay for leased lines and so the cost price for us is much greater. If you are using a lot of bandwidth on your server we can locate it in London for you and give you cheaper bandwidth however their are disadvantages to locating in London.

SurfB
06-03-2001, 10:49 AM
You say there are dis-advantages to co-lo in london what are these.

What would it cost to co-lo a server from you in london with 50Gb of bandwidth per month.

You also said that additional bandwidth on a reseller account is £15 per Gb per month can I not as asked above just open 2 reseller acounts.

Lee

donhost
06-03-2001, 11:00 AM
Main Disadvantage: If something goes wrong with your colo server in Doncaster, you can give us a call and we can step into the room next door and do what we can to help you fix it. If your server is in London we are not on site. You would have a potentially long drive to fix it if something went wrong. We do have a terminal server in London which could give you access to a dead server remotely but then you have got to buy a high end server to get console redirection.

We don't do it by the Gb in London but rather per Mbit. For a 1u server with 1Mbit of bandwidth, £500 per month. 1Mbit of bandwidth gives a maximum theoretical transfer of 320Gb. We would not want to sell less than 1Mbit as rackspace is rare.

You can have one reseller account only.

Chicken
06-03-2001, 11:49 AM
Please continue this via email or PM, danke.

sysweb
06-08-2001, 02:55 PM
Does any one have any examples on how to re-config / customise the DONHOST control panel - all I want to do is change the support page from a form based email page to my ASP based helpdesk system.

Any pointers would help.

Thanks

:D

CoreyC
06-08-2001, 05:28 PM
I'm not sure if you are able to do that...

I put together the 'websurface.net' layout that donhost's makes available to their resellers. I think the best way for you to do this would be to just add a link to the help desk in the main menu.

Then again... I didn't spend much time looking at the possiblities when I set mine up, so I could be wrong =]

AussieHosts
06-08-2001, 08:10 PM
There are a few layouts available Corey. Plus there is an option to create your own template too.

Gary

sysweb
06-09-2001, 02:59 AM
Can anyone post an example of the html code, so I could edit it and create my own - at the moment I'm not sure where to start - if I had a copy of the code I could re-engineer it to suite - I would then be happy to share the code for other donhost resellers.

It the customize the control panel option I'm wanting to use - but as I say - I'm not sure what to put into the box.

Thanks for any help.


(I'm currently using the websurface layout

:cool: )

AussieHosts
06-09-2001, 03:39 AM
Originally posted by sysweb
Can anyone post an example of the html code

CoreyC?

CoreyC
06-10-2001, 12:31 PM
Originally posted by Editor
There are a few layouts available Corey. Plus there is an option to create your own template too.

Gary

I'm aware of this. :)

Can anyone post an example of the html code, so I could edit it and create my own - at the moment I'm not sure where to start - if I had a copy of the code I could re-engineer it to suite - I would then be happy to share the code for other donhost resellers.

I had the websurface layout saved on a text file, but lost it during an upgrade. I've sent it to a few people, including Craig who is a user on these forums. I just talked to Craig and he said he will look for it once he gets home later today...

I'll post it here if he finds it.. the layout isn't as good as it could be. I really didn't put to much time into it (15 minutes)

It is all CSS... play around, it really isn't that hard.

sysweb
06-10-2001, 12:35 PM
Any clues or starters would be fine.

I think I could workout the rest.


Thanks for anything you can supply.

:D

The Prohacker
06-10-2001, 12:35 PM
I'm using the web.cp control pannel for some of my servers, so I made our cp look like web.cp's, if I can get the creators permission, I'll post the html for you to use...

wmac
06-11-2001, 12:09 PM
Dear Daniel

I use this forum to ask some questions directly:

I have worked for different hosting companies as webmaster ( with dedicated servers and I am working with one of them now ) but I am going to start mine.

1- Don't you plan to provide windows reseller accounts?
I have to hosts in mind , donhost and fasthosts but prices of fasthosts is very higher than yours.

2- Don't you plan to have limited reseller accounts for lower prices .

Regards, Mac

AL-Benjamin
06-11-2001, 01:01 PM
i would also be interested in the cp code!:D

Also can you give us more info on these anonymous nameservers daniel?

MarkP
06-11-2001, 02:50 PM
I've been with a number of hosting Companies and have posted to this forum before about my dealings with Interland which were far from positive, so I thought it would be time to post something nice for a change ;-)

I placed a Client site with Donhost mainly because on balance there were quite a few positive comments about them on all the forums I'd looked at.

Account setup was fine and apart from a couple of trivial issues everything has gone smoothly.

It is true that they have been upgrading although some of this has not been applicable to the server we are on, it is refreshing to get the emails anyway which let you know what's going on and when, before it actually takes place, rather than having to ring up when the site is down to be told that "a planned upgrade is in progress". If it's planned, you get to hear about it.

Uptime has been excellent on the Windows server the site is on. Or put another way, I haven't actually witnessed any downtime yet, unlike with previous hosts where I'd be forever sending email and on the phone.

Connectivity is plenty fast enough and Daniel is always courteous and responds quickly to queries.

If they offered a Windows re-seller account I'd have no hesitation in taking it up although sadly (for me, anyway) that account is for Unix only. However if the standard of Unix hosting is up to the standard of Windows hosting I'd have no difficulty in recommending them. Regardless of whether Daniel is 18 or 20-something :)

Craig
06-11-2001, 06:55 PM
here we go the Cp code you have all been waiting for...


<html>

<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>websurface.net control panel 2.0</title>
<style type="text/css">
<!--
.page_title {font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000; font-weight: bold;}
.section_title {font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: #000000; font-wieght: bold;}
.table_top {background: #acbcde; }
.table {background: #e1e1e1; }
.sub_title {font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: #000000; font-weight: bold;}
.message { font-weight: bold; color: #FF3333; }
.a.b {font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: #003399;}
.a.nav {font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: #003399;}
-->
</style>







</head>


<body background="http://www.websurface.net/php/images/bg.gif">

<div align="left">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="37%">
<p align="left"><font face="Arial"><img border="0" src="http://www.websurface.net/php/images/logo.gif" width="252" height="40"></font></td>
<td width="63%">
<p align="center"><font face="Arial" size="4"><%page_title%> </font> </td>
</tr>
<tr>
<td width="37%" bgcolor="#E1E1E1">
<p align="left"><font face="Arial" size="2" color="#000080"><img border="0" src="http://www.websurface.net/php/images/c-1.gif" width="15" height="15">
</font><a href="/index.cp"><font face="Arial" size="2" color="#000080">Account
Info</font></a><font face="Arial" size="2"> <a href="/page.cp?page=web"><font color="#000080">Web
Control</font></a> <a href="/page.cp?page=email"><font color="#000080">Email
Control</font></a> <a href="/page.cp?page=logs"><font color="#000080">Logs</font></a></font></td>
<td width="63%" bgcolor="#E1E1E1">
<p align="right"><a href="/help.cp?page=controlpanel"><font face="Arial" size="2" color="#000080">Help</font></a><font face="Arial" size="2">
<a href="<%logout%>"><font color="#000080">Logout</font></a><font color="#000080">
</font></font> </td>
</tr>
<tr>
<td width="65%">

<div align="left">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="100%"></td>
</tr>
</table>
</div>
</td>
<td width="35%" valign="top">
<div align="left">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="100%">
<p align="right"></td>
</tr>
</table>
</div>
</td>
</tr>
</table>
</div>
<div align="left">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="21%" valign="top"><font face="Arial" size="2"></font>
<div align="left">
<table border="1" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="100%"><%navigation%></td>
</tr>
</table>
</div>
</td>
<td width="79%" valign="top">
<blockquote>
<b><%section%></font></b>
<p><font face="Arial" size="2"><%content%> </font> </p>
</blockquote>
<p> </td>
</tr>
</table>
</div>

<div id="mylayer" style="LEFT: 10px; POSITION: absolute; TOP: 10px; VISIBILITY: hidden; Z-INDEX: 90">
</div>
<!-- END HumanTag Monitor. DO NOT MOVE! MUST BE PLACED JUST BEFORE THE /BODY TAG -->
<p align="center"><center><font face="Arial" size="1"><br>
Terms and Conditions:<a href="http://www.websurface.net/php/abuse.php3"><font color="#000080">
Domain Abuse Policy</font></a> - <a href="http://www.websurface.net/php/dispute.php3"><font color="#000080">Domain
Dispute Policy</font></a> - <a href="http://www.websurface.net/php/agreement.php3"><font color="#000080">Domain
Registration Agreement</font></a> - <a href="http://www.websurface.net/php/disclaimer.php3"><font color="#000080">Disclaimer</font></a><font color="#000080">
- </font><a href="http://www.websurface.net/php/windows2000_terms.php3"><font color="#000080">Web
hosting</font></a><font color="#000080"> </font><br>
Copyright © 2000-2001 websurface.net<font color="#000080">.</font> All
Rights Reserved. <a href="http://www.websurface.net"><font color="#000080">websurface.net</font></a>
and <a href="http://www.webexalt.com"><font color="#000080">WebExalt</font></a>
® are registered trademarks of websurface.net. websurface.net is
represented by an ICANN accredited registrar, <a href="http://www.enom.com"><font color="#000080">eNom</font></a>.
All content is property of its <a href="mailto:webmaster@websurface.net"><font color="#000080">author</font></a>,
and may not be used without prior consent. </font></center>

</body>

</html>


This is the full code that Corey sent me.

Cheers

Craig

The Prohacker
06-12-2001, 04:00 PM
<HTML><HEAD>


<STYLE TYPE="text/css">
<!--
OPTION { border-color:#000000; border-top:1 solid; border-bottom:1 solid; border-left:1 solid;

border-right:1 solid; border-top-width:1px; border-bottom-width:1px; border-left-width:1px;

border-right-width:1px; }
TEXTAREA { border-color:#000000; border-top:1 solid; border-bottom:1 solid; border-left:1 solid;

border-right:1 solid; border-top-width:1px; border-bottom-width:1px; border-left-width:1px;

border-right-width:1px; }
SELECT { border-color:#000000; border-top:1 solid; border-bottom:1 solid; border-left:1 solid;

border-right:1 solid; border-top-width:1px; border-bottom-width:1px; border-left-width:1px;

border-right-width:1px; }
INPUT { border-color:#000000; border-top:1 solid; border-bottom:1 solid; border-left:1 solid;

border-right:1 solid; border-top-width:1px; border-bottom-width:1px; border-left-width:1px;

border-right-width:1px; }
A { color:#404040; text-decoration:none;}
A:HOVER { color:#000000; text-decoration:none; }
.menu { color:#555555; text-decoration:none; FONT-SIZE: 11px; }
.menu:hover { color:#000000; text-decoration:none; FONT-SIZE: 11px; }
.top { color:#000000; text-decoration:none; FONT-SIZE: 11px; }
.top:hover { color:#666666; text-decoration:none; FONT-SIZE: 11px; }
.out { color: #555555; text-decoration: none }
.out:hover { color: #000000; text-decoration: none }
.textbox { border-right: 1px solid; border-top: 1px solid; border-left: 1px solid; border-bottom: 1px

solid; }
.check { border-top:0; border-bottom:0; border-left:0; border-right:0; border-top-width:0px;

border-bottom-width:0px; border-left-width:0px; border-right-width:0px; }
.a.nav { color:#555555; text-decoration:none; FONT-SIZE: 11px; }
.a.b { color:#555555; text-decoration:none; FONT-SIZE: 11px; }

.page_title { font-size: 12pt; font-weight: bold; color: #000000}
.section_title { font-size: 8pt; font-weight: bold; color: #000000}
.table_top { font-weight: bold; color: #FFFFFF; background-color: #cccccc}
.table { background-color: #CCCCCC;}
.sub_title { font-weight: bold; color: #000000}
.message { font-weight: bold; color: #FF3333; }

-->
</STYLE>
</HEAD>
<BODY BGCOLOR="#cccccc" TEXT="#000000" LINK="#404040" VLINK="#404040" ALINK="#000000" LEFTMARGIN="0"

MARGINWIDTH="0" TOPMARGIN="0" MARGINHEIGHT="0">
<TABLE BORDER=0 CELLSPACING=0 WIDTH="100%" HEIGHT=25 BGCOLOR="#999999"><TR><TD VALIGN="middle">
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH="100%"><TR>
<TD><FONT FACE="Arial" SIZE=2 COLOR="#000000">
Web.cp//
</FONT></TD><TD ALIGN="right"><FONT FACE="Arial" SIZE=2 COLOR="#000000">
*</FONT></TD></TR></TABLE>
</TD></TR></TABLE><BR>
<FONT FACE="Arial" SIZE=4><B>*<FONT COLOR="#666666">Email</FONT></B></FONT>
<BR>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 BGCOLOR="#e3e3e3" WIDTH="100%"><TR><TD><BR>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0><TR><TD>
<TABLE BORDER=0 CELLPADDING=0><TR><TD WIDTH="150" VALIGN="top">
<FONT FACE="Arial" SIZE=3 COLOR="#404040"><B>Control Pannel</B></FONT>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH="100%"><TR><TD BGCOLOR="#999999">
<TABLE BORDER=0 CELLSPACING=1 WIDTH="100%" HEIGHT="100%"><TR><TD BGCOLOR="#f5f5f5"><FONT FACE="Arial"

SIZE=2>
<a href=index.cp>Main</a><br>
<a href=page.cp?page=web>Web</a><br>
<a href=page.cp?page=email>Email</a><br>
<a href=page.cp?page=logs>Logs</a><br>
<a href=help.cp?page=controlpanel>Help</a><br>
<BR>
<BR></TD></TR></TABLE></TD></TR></TABLE><BR>
<FONT FACE="Arial" SIZE=2 COLOR="#404040"><B>External Tools</B></FONT>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH="100%"><TR><TD BGCOLOR="#999999">
<TABLE BORDER=0 CELLSPACING=1 WIDTH="100%" HEIGHT=100%><TR><TD BGCOLOR="#f5f5f5"><FONT FACE="Arial"

SIZE=2>
<table width="100%" border="0" cellspacing="2" cellpadding="0"><tr><td width="4%"></td><td><img src="http://www.imfusion.net/images/circle.gif"></td><td><a class="nav" href="/mailboxes.cp">Mailboxes</a></td><td width="4%"></td></tr><tr><td width="4%"></td><td><img src="http://www.imfusion.net/images/circle.gif"></td><td><a class="nav" href="/forwarding.cp">Forwarding</a></td><td width="4%"></td></tr><tr><td width="4%"></td><td><img src="http://www.imfusion.net/images/circle.gif"></td><td><a class="nav" href="/responders.cp">Auto&nbsp;Responders</a></td><td width="4%"></td></tr><tr><td width="4%"></td><td><img src="http://www.imfusion.net/images/circle.gif"></td><td><a class="nav" href="/mra.cp">MRA</a></td><td width="4%"></td></tr><tr><td width="4%"></td><td><img src="http://www.imfusion.net/images/circle.gif"></td><td><a class="nav" href="/defaultmail.cp">Default&nbsp;Routing</a></td><td width="4%"></td></tr></table><BR>
<BR></FONT></TD></TR></TABLE></TD></TR></TABLE>
<FONT FACE="Arial" SIZE=2 COLOR="#404040"><B><DIV ALIGN="right">
<BR>
<BR>
<a href=# >Logout</a>
</DIV></B></FONT>
</TD><TD WIDTH="600" BGCOLOR="#999999" HEIGHT="100%">
<TABLE BORDER=0 CELLSPACING=1 WIDTH="100%" HEIGHT="100%" CELLPADDING=5><TR><TD BGCOLOR="#f5f5f5"

VALIGN="top"><FONT FACE="Arial" SIZE=2>
Please choose an option from below, click on 'Help' at any time for context sensitive help.<br><br><table width="100%" border="0" cellspacing="2" cellpadding="2"><tr><td width="8%" class="table_top"><a class="b" href="/mailboxes.cp">Mailboxes</a></td><td width="90%" class="table">Create and manage email mailboxes on your account</td></tr><tr><td width="8%" class="table_top"><a class="b" href="/forwarding.cp">Forwarding</a></td><td width="90%" class="table">Map email aliases at your domain names to other addresses</td></tr><tr><td width="8%" class="table_top"><a class="b" href="/responders.cp">Auto&nbsp;Responders</a></td><td width="90%" class="table">Create and configure automatic responses to email messages</td></tr><tr><td width="8%" class="table_top"><a class="b" href="/mra.cp">MRA</a></td><td width="90%" class="table">Route email to multiple addresses</td></tr><tr><td width="8%" class="table_top"><a class="b" href="/defaultmail.cp">Default&nbsp;Routing</a></td><td width="90%" class="table">Change the default email routing for your account</td></tr></table>
</FONT></TD></TR></TABLE><BR>
</TD></TR></TABLE>
<BR>
<BR>
</BODY></HTML>


Hopefully this will be alright with the author of web.cp...

bttobin
06-22-2001, 06:32 PM
Originally posted by donhost
That information has been doctored in two places:

1. That is not my DOB.

2. The company secretary has not resigned.

I really don't know why I bother getting involved in these forums. This will be my last post on this subject.

Has this been sorted yet?

garysmith
06-27-2001, 10:42 AM
I just spent ages reading zillions of posts and I agree donhost does look / act a little dodgy one question you have not answered is why do you have a photo on http://www.donhost.co.uk/company/index.html of a office building which is not your own?

Thanks

CoreyC
06-27-2001, 11:10 AM
Daniel has said he is not going to contribute to this thread anymore until he fixes the problem.

I'm begging the moderators to lock this thread until Daniel can clear this up. The same discriminating questions/statements are been posted over and over again in a seemingly endless cycle.. How long do we let people who don't even know Daniel and the level of service he offers continue to hurt the reputation of Donhost?

I am not affiliated with Donhost in anyway. I am only a former reseller who knows 95% more about Daniel's commitment to his clients/resellers than most of the critics who have contributed to this thread. He does not deserve this kind of treatment.

I personally feel that most of these critics are simply jumping on the bandwagon. Enough is enough.

garysmith
06-27-2001, 11:32 AM
not going to contribute meaning what people are saying is true.

he would not have got in this mess if there were not dodgy things going on.

I've got a mate who lives near doncaster I might go and get him to see if his offices are real or not.

teck
06-27-2001, 11:55 AM
This got pretty ugly. Lock down in effect. If the sharks are hungry, I will feed them this thread.